Connecting Your Phone

Bluetooth

Pairing a Compatible Phone

  1. With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.

  2. From the Bluetooth menu on your compatible device, search for new devices and select MY VW XXXX (last four digits of VIN).

  3. A connection request will appear on the Infotainment display.

  4. Press Connect on the Infotainment display.

  5. The touchscreen will then show a PIN.

  6. Make sure the same PIN is displayed on your phone and press Yes on the Infotainment display, then press Pair on your phone.

  7. Allow contacts to sync when prompted.

Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.

Primary and Secondary Phone Functionality

Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires pressing the Swapping .

Note: This feature is not available when the phone is connected to Apple CarPlay® or Android Auto™.

Answer an Incoming Call

The Bluetooth system will interrupt your car stereo with a ringtone. Press the OK button on the multi-function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call.

Volume Settings on a Call

To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button on the left side of the multi-function steering wheel or use the volume control knob on the Infotainment system.

End a Call

If you are in the Phone Menu function, press the red Phone icon on the touchscreen.

OR:

  1. Use the Horizontal Menu buttons on the right side of the multi-function steering wheel to access the Phone menu in the instrument cluster display.

  2. Use the Vertical Arrow buttons on the right side of the multi-function steering wheel to scroll to End, if not already selected.

  3. Press the OK button to end the call.

Switch to Private Mode

To prevent passengers from overhearing a conversation, switch a Bluetooth call to your mobile phone:

  1. Once a call has been answered, use the Horizontal Menu buttons on the right side of the multi-function steering wheel to access the Phone menu in the instrument cluster display.

  2. Use the Vertical Arrow buttons on the right side of the multi-function steering wheel to scroll to the Telephone menu.

  3. Use the Horizontal Menu buttons to open the Telephone menu.

  4. Use the Vertical Arrow buttons to scroll to Private and select with the OK button on the steering wheel.

See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.