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Volkswagen Credit

Everyone deserves a better car.

And with our competitive rates and Volkswagen Credit specialists, we do our best to make sure everyone can get one.

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24-Hour Roadside Assistance

Whether you need it or not, VW Roadside Assistance is available twenty-four hours a day, seven days a week. Trip interruption receipts should be sent via mail.

24 hours a day
7 days a week

VW 24-Hour Roadside Assistance
P.O. Box 9145
Medford, Massachusetts

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Volkswagen Customer CARE

You can contact us in a variety of ways. For information on Takata, click here.

For all Volkswagen Credit financial inquiries, click here.

9:00 a.m. to 8:00 p.m. EST Monday – Friday
10:00 a.m. to 6:30 p.m. EST Saturday – Sunday
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10:00 a.m. to 6:30 p.m. EST Saturday – Sunday 
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8:00 a.m. to 7:00 p.m. EST Monday – Friday

Volkswagen Customer CARE
3800 Hamlin Road 
Auburn Hills, MI 48326-2829

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