Driving Your Vehicle
Starting/Stopping the Ignition
The starter button is located on the center console, near the gear shifter.
Starting the Engine
With a valid vehicle key in the vehicle, press and hold the brake pedal.
Push the starter button.
Stopping the Engine
With the vehicle in Park, press the starter button.
Accessory Mode
"Accessory mode" enables limited vehicle functions without starting the engine, instead using the vehicle’s 12 V battery to draw power.
To turn on "accessory mode":
With a valid vehicle key in the vehicle, push the starter button without pressing the brake pedal.
To turn off "accessory mode":
Push the starter button without pressing the brake pedal.
Remote Start
To start the engine with the remote start function, if equipped, you must press the following buttons on the key fob within 5 seconds:
- Press the lock button
once. - Press the remote start button
twice.
See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.
Driving Your Vehicle
Gear Selection
The gear selector lever is located in the center console. When the ignition is switched on, the engaged gear is shown in the instrument cluster display.
To change gears:
Start the engine.
Press the brake pedal.
Move the lever toward you or away from you to select the desired gear.
The available gears include:
P - Park; the drive gears are locked. Only select when the vehicle is stationary.
R - Reverse; only select when the vehicle is stationary.
N - Neutral; no power is transferred to the wheels and no engine braking is possible.
D - Drive; forward driving gears.
S - Sport; the forward gears shift to fully utilize the engine power reserves.
To shift between D and S, tap the gear selector lever toward you.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Driving Your Vehicle
Start-Stop System
The start-stop system automatically switches the engine on and off when coming to a halt or when stationary, and when vehicle conditions allow. The engine restarts automatically when the brake is released or when the vehicle requires.
The start-stop function is automatically activated every time the ignition is switched on.
To temporarily deactivate the start-stop system:
- Press the
button near the gear selector lever. The button will illuminate when the start-stop system is deactivated. - To reactivate start-stop, press the button again. It will also automatically reactivate the next time the engine is manually stopped and restarted, or if the Eco driving mode is selected.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Driving Your Vehicle
Driving Modes
With driving modes, you can adapt various properties of the vehicle systems, such as suspension, steering, and climate controls, to the current driving situation, your desired driving comfort, and for a more economic driving style. The availability of driving modes depends on vehicle equipment.
Available Onroad driving modes may include:
Normal - Offers a balanced calibration for everyday use.
Eco - Switches the vehicle to more fuel efficient operation compared to other driving modes.
Sport - Gives the driver a sporty feel; switches driving gear to S mode.
Custom - You can adapt the individual vehicle systems to your preferences.
Available Offroad driving modes may include:
Offroad - Allows better control of acceleration with the accelerator pedal when driving off-road. The engine's braking efficiency is always available, and shifting can be blocked in critical situations. Hill Decent Control is active, and the dynamic cornering light is adapted to better assist when visibility is poor.
Snow - Can improve traction on slippery or snowy ground.
Offroad Custom - An Offroad driving mode that can be adjusted according to your preferences.
Selecting the Driving Mode
For vehicles with a driving mode control dial in the center console:
- Turn the dial until the LED next to the preferred driving mode lights up.
- Press the driving mode button
on the dial to pull up the driving modes screen in the infotainment system or to cycle through the onroad driving modes, if selected.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Steering Wheel Controls
Left-Side Controls
Buttons for operating the cruise control systems and for volume control.
Volume Buttons: Adjust the volume for audio, navigation, and notifications.
Cruise On/Off Button: Activates and deactivates the cruise control system.
Distance Control Button: Sets the distance for ACC and Travel Assist to one of five levels from very short to very long.
Speed Adjustment Buttons: Adjusts the set cruising speed.
Travel Assist Button: Switches between ACC and Travel Assist.
Set and Resume Buttons: Set and resume the cruising speed for cruise control systems.
Right-Side Controls
Buttons to control audio selections, voice control, and the Digital Cockpit.
Talk Button: Activates the voice control system. A short press activates the native Volkswagen voice control system. A long press activates the voice assistant of a phone connected via App-Connect.
View Button: Changes the Digital Cockpit view.
Media Buttons: Control media with track forward and backward.
Up/Down Arrow Buttons: Navigate menus within the Digital Cockpit.
Heated Steering Wheel Button: Activates, adjusts, and deactivates the heated steering wheel function, if equipped.
OK Button: Make selections and dismiss alerts in the instrument cluster.
Menu Buttons: Navigate menus within the Digital Cockpit.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Seats & Mirrors
Seats
Adjusting the Front Seats
Power Adjustments
Seat comfort can be precisely tailored to meet the needs of the driver, with a power adjustable driver seat, if equipped.
The driver seat will have a set of controls located on the sideboard of the seat.
Adjusts the 4-way lumbar (if equipped).
Slides the seat forward or back.
Raises or lowers the seat cushion.
Adjusts the backrest angle.
Front passenger power seat feature available on select trim lines and may vary depending on vehicle equipment.
Manual Adjustments
For vehicles with manually adjustable seats, the controls present may include:
- Move the lever upward or downward multiple times as needed to adjust the height of the seat.
- To adjust the tilt of the backrest, turn the handwheel with nothing resting on the backrest.
- Pull the lever under the seat to slide the seat forward or backward.
Always ensure the seat is locked into place after making a manual adjustment.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Seats & Mirrors
Mirrors
Adjusting Side Mirrors
- Switch the ignition on.
- Turn the knob on the driver door to the preferred symbol:
L - Adjusts the left outside mirror
R - Adjusts the right outside mirror
0 - Neutral position; outside mirrors can't be adjusted and all functions are switched OFF
- To adjust the selected outside mirror, push the knob forward, back, right, or left.
Side Mirror Defrost
To turn on outside mirror heating, if equipped, turn the knob to 
. This function works only when the outside air temperature is below approximately 68°F.
Folding in the Side Mirrors
The mirrors can be manually folded against the vehicle and back out as needed. Take care when folding the mirrors to avoid pinching your fingers between the mirror and the mirror base, and never fold the mirrors if there are any obstacles in the way.
Auto-Dimming Rearview Mirror
The auto-dimming interior rearview mirror, if equipped, contains two sensors to detect light. When the ignition is switched on, the sensors measure the amount of light entering from the front and rear of the vehicle. Depending on the measured values, the interior rearview mirror will dim automatically.
Automatic dimming will be deactivated in some situations, for example when the interior lighting is switched on or when reverse gear is engaged.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Doors & Windows
Locking & Unlocking Doors
Using Keyless Access
Keyless Access, if equipped, makes it possible to unlock and lock your vehicle without actively using the key. A valid vehicle key must be present within the vicinity of the vehicle to use this function.
Unlock with Keyless Access
- Make sure you have your key fob with you.
- To unlock the driver or front passenger door, push the button on the desired door handle once.
- To unlock all doors, push the button on the door handle twice.
- Pull the handle to open the door.
Lock with Keyless Access
- Make sure you have your key fob with you.
- Push the button on the door handle to lock all doors.
Using Central Locking Buttons
The central locking buttons located on the inside of the front doors function when the ignition is on or off, but only when all doors are closed.
Unlocks the vehicle.
Locks the vehicle.
Lock and Unlock Settings
Customize which doors to unlock with Keyless Access
Keyless Access can be set so that pushing the button on the door handle once does one of the following: unlocks only that specific door, unlocks all vehicle doors, or unlocks all doors on the side where the key is located.
- Make sure the vehicle is parked. The vehicle will not allow you to customize Keyless Access while driving.
- Select CAR from the Infotainment touchscreen.
- Select Settings.
- Select Open and close settings.
- Select Unlock doors and select which doors to lock or unlock with Keyless Access:
- "All doors" unlocks all doors.
- "Single Door" unlocks only the door whose button was pressed.
- "Vehicle side" unlocks only the door on the side where the key is at the moment.
Central locking acoustic confirmation
When enabled, the central locking acoustic confirmation tone will sound as an audible confirmation when locking your vehicle with the key fob. You can enable or disable this within the Infotainment system by following these steps:
- Select CAR from the Infotainment touchscreen.
- Select Settings.
- Select Open and close settings.
- Select or deselect Central locking acoustic confirmation as desired.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Doors & Windows
Window Operation
Opening and Closing the Windows
To open or close any window from the driver's door, press or pull the switch 
that corresponds to the window you wish to operate.
To open or close the window on a specific door other than the driver's door, press or pull the single switch located on the door.
On the driver's door, there is also a button 
that deactivates the power window buttons on the rear doors.
One-Touch Opening and Closing
The one-touch opening and closing function allows the windows to be completely opened or closed with a brief touch.
- To start the one-touch opening function, press the window switch downward briefly.
- To start the one-touch closing function, pull the window switch upward briefly.
- To stop the one-touch opening or closing function, briefly pull or press the switch again.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Doors & Windows
Sunroof & Sunshade Controls
Sunroof Operation
The power tilting and sliding panoramic sunroof, if equipped, is controlled using the sunroof 
button on the overhead console. The sunroof and sunshade 
buttons have two "levels." To stop an operation at any time, press the same button used to begin the operation.
Opening and Closing the Sunshade
- Manual Operation: Press and hold either the back arrow or forward arrow to the first level until the sunshade reaches your preferred position.
- Automatic Operation: Briefly press either the back arrow or forward arrow to the second level to fully open or close the sunshade.
Tilting the Sunroof
- Manual Tilt: Press and hold the front or rear of the sunroof button to the first level until the sunroof reaches your preferred position.
- Automatic Tilt: Briefly press up on the front or rear of the sunroof button to the second level to fully tilt or close the sunroof.
Opening and Closing the Sunroof
- Manual Operation: Push forward or backward to the first level on the sunroof button and hold until the sunroof reaches your preferred position.
- Automatic Operation: Briefly push backward or forward on the sunroof button to the second level to fully open or close the sunroof.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Wipers & Lights
Windshield Wipers
The windshield wipers, controlled by the lever on the right side of the steering column, only work when the ignition is switched on and the hood is closed.
To use the wipers, move the wiper lever to the desired position:
OFF - Wipers are switched off.
INT - Rain sensor function OR interval wiping for vehicles with rain sensor function disabled.
LOW - Slow wiping speed.
HIGH - Fast wiping speed.
1x - One-tap wiping – push lever down for brief wiping.
Use the switch on top of the wiper stalk to adjust the sensitivity of the rain sensor, or for interval wiping speed when the rain sensor function is turned off.
To clean the front windshield with windshield washer fluid:
- Pull the lever toward you to use windshield washer fluid to clean the front windshield. Fluid will continue to flow and the wipers will continue operating until the lever is released.
To operate the rear window wiper/washer system:
- Push the lever away from you to the first level to activate interval wiping for the rear window. Pull it toward you to turn off rear interval wiping.
- Push the lever to the second level to use windshield washer fluid to clean the rear window. Fluid will continue to flow and the wipers will continue operating until the lever is released.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Wipers & Lights
Exterior Lighting
Turning the Headlights On and Off
Turn the headlight switch, located to the left of the steering wheel, to the desired position:
- 0 - The lights are switched off.
- AUTO - The headlights will switch on or off depending on the brightness and weather conditions.
- The parking lights and daytime running lights are switched on.
- The low beam headlights are switched on.
Additional Lighting Features
Light Assist
Light Assist automatically controls the high beam headlights, activating them when darkness is detected and dimming them when oncoming vehicles, vehicles ahead, or well-lit areas such as towns are detected.
To activate Light Assist:
- Turn the ignition on.
- Turn the headlight switch to the AUTO position.
- Push the high beam lever away from you, out of the basic position.
- When Light Assist is activated, an indicator light
will appear in the instrument cluster:
• Blue light: The high beam headlights are turned on.
• White light: Light Assist has dimmed the high beam headlights.
To adjust the sensitivity of Light Assist:
- Increase sensitivity: Push the lever forward and hold it in place for about 15 seconds. The indicator light in the instrument cluster will blink three times in confirmation.
- Reset sensitivity to standard setting: Push the lever forward and hold it in place for about 15 seconds. The indicator light in the instrument cluster will rapidly blink three times in confirmation.
IMPORTANT: Within CAR > Vehicle settings > Lights is a section titled “Light Assist.” These settings refer to other assistive lighting features, not the Light Assist function.
Exit and Entry Lighting
When you are entering and exiting the vehicle in the dark, the Exit and Entry lighting function – also called the Coming/Leaving home function – illuminates the immediate area around the vehicle.
Entry lighting switches on when darkness is detected, the headlight switch is set to AUTO, and the vehicle is unlocked with the key fob. Entry lighting turns off when one of these conditions is met.
- The lighting duration set in the Infotainment system has elapsed.
- The vehicle is locked.
- The light is manually switched off.
- The ignition is turned on.
Exit lighting switches on when darkness is detected, the headlight switch is set to AUTO, and the ignition is turned off. When the last vehicle door or trunk lid has been closed, Exit lighting will remain on until the lighting duration set in the Infotainment system has elapsed.
To adjust the duration the lighting remains on within the Infotainment system:
- Make sure the vehicle is parked.
- Select CAR from the Infotainment touchscreen.
- Select Settings.
- Select Lights.
- Scroll down to "Coming/Leaving home" function.
- Adjust "Coming home" function and "Leaving home" function to your preferred duration.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Wipers & Lights
Ambient Lighting
Ambient lighting can provide indirect lighting in various areas of the vehicle interior.
The brightness and, depending on vehicle equipment, the color of the ambient lighting can be adjusted in the Infotainment system:
Make sure the vehicle is parked.
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Ambient lighting.
Select the drop-down menu to select an option:
• OFF - Ambient lighting is turned off.
• Manual - The color of the ambient lighting can be selected.
• Automatic - The color of the ambient lighting changes depending on the driving mode selected.Select the icon in the lower right corner to adjust the brightness of the ambient lighting.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Climate Control
Setting the Temperature 
Adjust the driver and front passenger temperatures to your preferred settings by tapping or sliding your finger left and right across the temperature sliders.
The temperature can also be adjusted within the Climate Control menu of the Infotainment system. Press MENU on the climate control panel to open the Climate Control menu.
AUTO 
To automatically cool or warm the interior, use AUTO mode, which adjusts the fan speed and air distribution to efficiently reach your desired temperature. When AUTO is activated, it will operate like a thermostat to maintain the set temperature.
To use AUTO mode:
Set the driver's side temperature setting to the desired temperature.
Press the AUTO button if it is not already illuminated.
Note: If the fan speed or air distribution settings are manually updated, AUTO will be deactivated.
Max Defrost/Rear Defrost 
Press 
to turn on and off Max Defrost, which dehumidifies the air and sets the fan to a high speed to help quickly clear fog and frost from the windshield.
Press 
to turn on and off Rear Defrost, which uses heat conductors to help clear fog and frost from the rear window. Rear defrost automatically turns off after about 10 minutes.
To turn on outside mirror heating, turn the mirror adjustment knob to . This function works only when the outside air temperature is below approximately 68°F.
SYNC*
*Not pictured
With the SYNC function, the driver's settings are also applied to the passenger side.
To enable SYNC:
Select your preferred temperature with the driver's side temperature slider.
Adjust the fan speed and vents if desired.
Press the MENU button on the climate control panel to open the climate control menu on the Infotainment screen.
Press the SYNC button, which will highlight to show the SYNC feature is active.
Air Distribution 
The Air Distribution button 
directs air to the floor, panel, defrost vents, or a combination of vents. Tap the button repeatedly to cycle through the options, or select the desired air distribution option from the pop-up that appears on the Infotainment screen.
Fan Speed 
Adjust the fan speed to the desired setting by tapping or sliding your finger left and right across the fan speed slider.
The fan speed can also be adjusted within the Climate Control menu of the Infotainment system. Press MENU on the climate control panel to open the Climate Control menu.
Seat Heating and Ventilation
Applies to vehicles equipped with heated and ventilated seats.
- Press to switch on seat heating.
- Press to switch on seat ventilation.
The default setting for both seat heating and ventilation is High. After pressing the button once to turn the desired function ON, press the button again for Medium, a third time for Low, and once more to turn it OFF.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Navigation
Searching for a Destination
Press the NAV icon on the touchscreen to open the Navigation1 Home View. The Home View shows your current position in the middle of the screen as a cursor that is situated in relation to the actual position of the vehicle. It also shows up to five suggested destinations which are based off of your last destinations, predicted destinations, favorites, or imported destinations from your myVW app2. The Home View map is oriented with north at the top of the screen and the actual positions of the proposed destinations (0–5) are relative to the actual position of the vehicle.
To search for a specific destination:
- Select the Search icon
. - Begin entering a Point of Interest (POI) or address information with House number, Street and City.
- When your search address or POI appears in the dropdown suggestion bar, select the correct address on the screen.
- Select Start to begin the route.
Applies to vehicles equipped with factory-installed Navigation. When entering an address for another state, use only the two-character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary.
Additional Settings
With Route Options1 you can:
- Choose between 3 alternative routes, if available, by clicking on the route info panel where the most recommended route is highlighted in blue.
- Use Dynamic route guidance3 if online traffic is available.
Before starting your route:
- Route options can be modified by tapping
.
After starting your route:
- Modifications to the current route, such as avoiding tolls or seasonal restricted roads, are possible by tapping.
- Route criteria can also be modified by tapping
and selecting 
.
Searching for a POI
To find a specific point of interest1:
- Press the NAV function, then press on the touchscreen to open the keyboard function to search POIs.
- Search for your desired POI, i.e., airport.
- Select Start to begin route guidance.
OR:
- Press the NAV function, then select a POI currently displayed on the map (this is great for finding nearby fueling stations).
- Select Start to begin route guidance.
Cancel Active Route Guidance
- Press Stop Route Guidance
directly1.
OR:
- Select Menu icon in the Navigation screen.
- Select the Stop Route Guidance option on the touchscreen.
Alternative Navigation (App-Connect)
Turn-by-turn directions are also available by mirroring your favorite smartphone app to your Infotainment screen. Using the maps app on your device, you can connect to Volkswagen App-Connect4 wirelessly if available, or you can connect by using a manufacturer-approved USB-C cable.
1 Applies to vehicles equipped with factory-installed navigation.
2 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
3 Premium Navigation requires myVW account, included or paid Premium Navigation subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of myVW+ Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
4 Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Digital Cockpit
Image shown for illustration purposes only; actual feature may vary.
The Digital Cockpit allows you to customize the presentation of vehicle information in the instrument cluster display. The display can also be personalized using the Infotainment system. Select CAR > Settings > Active Info Display.
Resetting the Trip Odometer
On the steering wheel’s right-side controls, press 
or 
until you see "driving data" in the instrument cluster. Use the up/down arrows 
to select Trip, press OK, then press and hold OK to reset.
Opening a Menu or Information Display
Switch the ignition on.
If a message or vehicle icon is displayed, press the OK button to dismiss it, repeatedly if necessary.
To display a menu and to scroll through the menu, press the
or button.To open the displayed menu or the information display, press the OK button or wait until the menu or information display opens automatically after a few seconds.
Applying Settings in the Menus
Press the up or down arrow button
until the desired menu selection is marked with a frame around it.Press the OK button to apply the desired changes. A check mark indicates that the respective function is switched on.
To return to the menu selection, press the
or button.
Digital Cockpit Displays
You can use the VIEW button to switch between the classic display of dials, the large platform without information profiles, and the enhanced view with highlighted information profiles.
Press and hold the VIEW button to select from the preset information profiles in the list:
Classic - View without information profiles.
Automatic - The information profiles adjust to the selected driving mode for vehicles with driving mode selection.
Preset 1 - Custom selection of information profiles.
Preset 2 - Custom selection of information profiles.
Preset 3 - Only on vehicles with factory-installed navigation.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Personalizing the Infotainment System
Configuring the App Overview
Press the MENU button on the Infotainment system.
Tap and hold the desired app tile until it is highlighted; do not release it.
Move the app tile to your preferred position and release it.
Repeat for other app tiles as desired.
Configuring the Control Center
Swipe down from the top of the Infotainment screen to open the control center.
Tap and hold any function key until an additional window appears.
Tap and hold the function key you want to add until it is highlighted; do not release it.
Move the function key to your preferred position and release it.
Repeat for other function keys as desired.
Changing the Screen Brightness
Swipe down from the top of the touchscreen to open the control center.
Adjust the brightness slider to your desired setting.
Saving Radio Station Favorites
Press the RADIO button on the Infotainment system.
Tap Source.
Select your desired reception mode, such as FM.
Tap
and tune to your desired station.
OR: Select a station from the station list.To save a station currently being played, tap
and select an empty favorites slot.
OR: In the station list, press and hold the desired station and select an empty favorites slot.
Sound Settings
Adjusting the Volume
System Volume
Adjust the system volume by turning the rotary knob on the left side of the Infotainment screen:
- Turn left to decrease the volume.
- Turn right to increase the volume.
You can also adjust the volume using the controls on the left side of the multifunction steering wheel:
- Increase the volume.
- Decrease the volume.
Navigation Announcement Volume
Applies to vehicles equipped with factory-installed navigation.
To adjust the volume of navigation announcements during active route guidance:
- Adjust the volume using the rotary knob or steering wheel volume controls during a navigation announcement; all navigation announcements will now be given at that volume.
OR: - Tap the hamburger
menu icon. - Adjust the slider to the desired volume or press
to mute navigation announcements.
To adjust the volume of navigation announcements outside of active route guidance:
Press the MENU button on the Infotainment system.
Tap Sound.
Select Volume from the bottom row.
Tap Voice guidance.
Tap Volume.
Adjust the slider to the desired volume.
Within the Voice guidance menu, you can find other navigation announcement settings, such as whether navigation announcements will be played during phone calls, if other audio will be lowered during navigation announcements, and more.
Adjusting the Volume of External Audio Sources
When you connect an external audio source, such as a phone, first lower the volume of the Infotainment system and then adjust the volume using the external audio source.
If the connected audio source plays too quietly, increase the volume of the external audio source. If the audio is still too low:
Press the MENU button on the Infotainment system.
Tap Sound.
Set the Input volume to Medium or Maximum.
If the connected audio source plays too loudly or the sound is distorted, lower the volume of the external audio source. If the audio is still loud or is distorted:
Press the MENU button on the Infotainment system.
Tap Sound.
Set the Input volume to Medium or Quiet.
Maximum Start-Up Volume
The Infotainment system always starts at the last volume set, as long as it doesn't exceed the set maximum start-up volume. To set the maximum start-up volume:
Press the MENU button on the Infotainment system.
Tap Sound.
Select Volume from the bottom row.
Tap Maximum start-up volume.
Adjust the slider to the desired setting.
Equalizer Settings
The Infotainment system may offer an equalizer that can be used to adjust the sound quality of audio by increasing or decreasing the volume of different frequency bands.
Press the MENU button on the Infotainment system.
Tap Sound.
Tap Equalizer.
Select the desired setting, then adjust the slider:
• Treble: Adjusts higher-pitched frequencies.
• Mid: Adjusts mid-range sounds.
• Bass: Adjusts lower-pitched sounds.
• Subw.: Adjusts the lowest bass frequencies output by the subwoofer, if equipped.
SiriusXM with 360L
SiriusXM with 360L1 offers both satellite and streaming options for a multitude of music, news, sports, talk, and entertainment channels with live and on-demand content. It also provides a personalized listening experience with recommendations based on your listening habits.
SiriusXM satellite radio requires a subscription.
To access subscription information:
Press the RADIO button on the Infotainment system.
Tap Source.
Select SiriusXM.
Tap
and tune to channel number “0”.
The SiriusXM ID and the website and phone number for the SiriusXM activation hotline will be displayed on the screen.
To access SiriusXM content with an active subscription:
Press the RADIO button on the Infotainment system.
Tap Source.
Select SiriusXM.
Select your desired channel from the channel list, browse through categories and genres to find a channel, or tap
to directly enter a channel number.
SiriusXM live channels and on-demand content can be saved as presets; up to 36 presets can be saved.
To save a channel or content currently being played as a favorite:
Press and hold a favorites preset slot.
OR:
In the channel list or the list of on-demand content, press and hold the desired content and select an empty preset slot.
Setting the Clock
The clock can be set using the Infotainment screen. To set the time:
Turn the ignition on, with the vehicle in park.
Press the CAR button.
Select Setup.
Scroll to the Time and date menu item and select it.
Check box for Daylight-saving time if applicable.
Select your time zone to display the correct time.
1Trial period begins upon vehicle in-service date. Trial length and service availability may vary by model, model year or trim. Service will automatically stop at the end of your trial subscription period unless you decide to continue service. Trial is non-transferable. If you do not wish to enjoy your trial, you can cancel by calling the number below. All SiriusXM services require a subscription, each sold separately by SiriusXM after the trial period. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit siriusxm.com to see complete terms and how to cancel which includes online methods or calling 1-866-635-2349. Some services and features are subject to device capabilities and location availability. Satellite service not available in AK & HI. Certain features and/or content may not be available in vehicles with SiriusXM with 360L unless an active data connection is enabled in the vehicle. Content varies by SiriusXM subscription package. All fees, content and features are subject to change. SiriusXM and all related logos are trademarks SiriusXM Radio Inc. and its respective subsidiaries.
SiriusXM with 360L requires vehicle to be equipped with compatible infotainment system, acceptance of VW Car-Net Terms of Service, and acceptance of Sirius XM Customer Agreement and Privacy Policy.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Connecting Your Phone
Bluetooth
Pairing a Compatible Phone
With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
From the Bluetooth menu on your compatible device, search for new devices and select MY VW XXXX (last four digits of VIN).
A connection request will appear on the Infotainment display.
Press Connect on the Infotainment display.
The touchscreen will then show a PIN.
Make sure the same PIN is displayed on your phone and press Yes on the Infotainment display, then press Pair on your phone.
Allow contacts to sync when prompted.
Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires pressing the Swapping 
.
Note: This feature is not available when the phone is connected to Apple CarPlay® or Android Auto™.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the OK button on the multi-function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call.
Volume Settings on a Call
To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button on the left side of the multi-function steering wheel or use the volume control knob on the Infotainment system.
End a Call
If you are in the Phone Menu function, press the red Phone icon on the touchscreen.
OR:
Use the Horizontal Menu buttons on the right side of the multi-function steering wheel to access the Phone menu in the instrument cluster display.
Use the Vertical Arrow buttons on the right side of the multi-function steering wheel to scroll to End, if not already selected.
Press the OK button to end the call.
Switch to Private Mode
To prevent passengers from overhearing a conversation, switch a Bluetooth call to your mobile phone:
Once a call has been answered, use the Horizontal Menu buttons on the right side of the multi-function steering wheel to access the Phone menu in the instrument cluster display.
Use the Vertical Arrow buttons
on the right side of the multi-function steering wheel to scroll to the Telephone menu.Use the Horizontal Menu buttons
to open the Telephone menu.Use the Vertical Arrow buttons
to scroll to Private and select with the OK button on the steering wheel.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Connecting Your Phone
App-Connect
Volkswagen App-Connect takes your experience to the next level by bringing your favorite smartphone features directly to your vehicle's touchscreen display. Simply pair your smartphone to your VW's Bluetooth® to start using compatible apps. Need to charge your phone while staying connected? Plug it into a USB port or place it on the wireless charger, if equipped, to enjoy both convenience and power on the go.
Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
Apple CarPlay®
Apple CarPlay is a smart way to use your iPhone while you drive your Volkswagen. With an updated user interface that helps you control tunes, turns, and Siri® suggestions, a calendar app that lets you view and manage your day, and maps that reveal more of what's around you, getting there just got a whole lot easier—and a lot more fun.
Note: You will have to have had an unlocked iPhone within the past hour in order to use Apple CarPlay. When you are connected using Apple CarPlay, your iPhone can no longer be used as a MEDIA source or as a Bluetooth device.
Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later. Further information can be found at support.apple.com and siriuserguide.com. Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. Apple CarPlay is a trademark of Apple Inc.
Wireless App-Connect – Apple CarPlay
To connect:
- Ensure you are running the latest version of iOS on your iPhone®.
- Pair your phone to the Volkswagen's Infotainment system with Bluetooth.
- A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Apple CarPlay.
- Select Apple CarPlay. If this is the first time, accept the confirmation on your iPhone.
OR
- Simply unlock your iPhone and plug it into the USB port using a certified lightning cable. After choosing to use Apple CarPlay, your iPhone will ask if you'd like to use Apple CarPlay wirelessly for future connections.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Apple CarPlay connection.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Watch the Apple CarPlay Wireless Connection video.
Wired App-Connect – Apple CarPlay
To connect:
- Ensure you are running the latest version of iOS on your iPhone®.
- Unlock your iPhone and plug it into the USB port using a certified cable.
- A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?”
- Select Connect.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
Android Auto™
Use some of your favorite Android applications on the road through your Volkswagen's infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, or place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.
Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. To use Android Auto on your car display, you'll need an Android phone running Android 9.0 or higher, an active data plan, and the Android Auto app. Google, Android, Google Play and Android Auto are trademarks of Google LLC. Learn more at android.com/auto.
Wireless App-Connect – Android Auto
To connect:
- Ensure you are running the latest Android™ OS on your device.
- Pair your phone to the Volkswagen's Infotainment system with Bluetooth.
- A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Android Auto.
- Select Android Auto. If this is the first time, accept the confirmation on your device.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Android Auto connection.
- Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Watch the Android Auto Wireless Connection video.
Wired App-Connect – Android Auto
To connect:
- Ensure you are running the latest version of Android™ OS on your device.
- Unlock your device and plug it into the USB port using a certified cable.
- A screen will appear on the Infotainment system stating t hat a new device has been detected and will ask "Do you want to
connect with Apple CarPlay?" - Select Connect.
- Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Connecting Your Phone
Charging Your Phone
Wireless
With the wireless inductive charger, if equipped, you can charge your Qi-capable mobile phone without the need to plug in a cable. Simply place it securely in the center of the wireless charger in the center console with the display facing up. An alert in the Infotainment system indicates when charging begins.
Be sure not to place any objects besides your phone on the wireless charger.
Wired
Your vehicle features several USB Type-C charging ports. USB-C ports allow you to connect your mobile phone to your vehicle using the latest generation of USB. To utilize USB-C, you must have a compatible cable. Many devices today feature USB-C charging ports. However, if your phone's charging port is different, you can find a cable that adapts your phone's charging port to a USB-C connector by clicking here .
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Voice Control
Voice Control Overview
Voice control1, if equipped, allows drivers and front passengers to perform various functions using spoken commands.
Some functions that the in-vehicle voice control system can perform are:
- Enter a navigation address*.
- Search for points of interest in listed categories*.
- Place phone calls from a paired device.
- Read or dictate text messages from a paired device.
- Change vehicle media source, radio station, or frequency.
*Applies to vehicles equipped with factory-installed navigation.
A variety of voice commands are available, depending on which language has been set in the Infotainment system and whether there is an active Premium Speech2 plan, which unlocks more voice control capabilities. For full details and a list of compatible languages, please refer to your Owner's Manual and our In-Vehicle Premium page.
A list of example voice commands can be found in your vehicle's Voice Control settings, as well as by accessing the "Help" menu in the Infotainment system and selecting Voice operation.
1 Only available in select models and trims. See owner's literature for limitations and details.
2 Premium Speech requires a myVW account, included or paid Premium Speech subscription, vehicle to be equipped with compatible infotainment system, acceptance of myVW+ Terms of Service, and availability of 4G LTE vehicle cellular and GPS connectivity. Availability of voice control functions and generative artificial intelligence features vary based on vehicle model, model year, and trim. MY23 and older vehicles do not have AI features. Al features integrated with Premium Speech are provided by a third-party, and use of the Al features are subject to the third-party provider's terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the Al features. Any actions taken or reliance on such Al features are at your own risk. Always consult the Owner's Manual for specific information about your vehicle. Responses provided by the AI features are limited to information and events before November 2023.
Voice Control
Activation Methods
If voice control1 is equipped, initiating a voice command can be accomplished either by manually pressing the talk button on the multi-function steering wheel or by using the activation word, "Hello Volkswagen".
Manual Activation
- A short press of the Talk button on the multi-function steering wheel activates the in-vehicle voice control1.
- A long press of the Talk button on the multi-function steering wheel activates the digital assistant of a connected compatible mobile device.
Wake Word Activation
To activate voice control1 by voice with the activation word—also called the wake word—"Hello Volkswagen", you'll first need to enable it:
- Press the MENU button on the Infotainment system.
- Select Settings.
- Select Voice operation.
- Scroll down to the "Wake word" section.
- Check the box next to "Activate voice control via wake word".
- Choose the default "Hello Volkswagen" wake word or create a Custom wake word.
- Note: To deactivate wake word functionality, uncheck the "Active" box. If the wake word is disabled, you can still use voice control by pressing the Talk button on the multi-function steering wheel.
1 Only available in select models and trims. See owner's literature for limitations and details.
IQ.DRIVE
IQ.DRIVE Overview
IQ.DRIVE® is a driver assistance feature set designed to help make everyday driving more convenient and give added peace of mind. With a range of driver assistance features that work within system limitations, Volkswagen’s IQ.DRIVE® technology is meant to support you on the road and, in certain situations, may help mitigate the severity of a crash or even avoid one. IQ.DRIVE ® features and functionality may vary based on vehicle model, model year, and trim.
IQ.DRIVE® does not replace the driver and cannot overcome the laws of physics. Drivers should always remain attentive and in control of the vehicle.
Watch the IQ.DRIVE Overview video.
System Limitations
In certain situations, driver assistance features may not engage or could trigger unwanted braking. While common examples are listed below, the full details about driver assistance functions and their limitations are available in the Owner’s Manual.
- Poor weather conditions, such as heavy rain, snow, ice, or fog.
- Unclear or missing lane markings, such as in construction zones or narrow curves.
- Blocked, damaged, or misaligned sensors due to things such as dirt, ice, leaves, or other external debris.
- A heavy trailer or cargo can change sensor angles and disable features.
- Sharp curves or steep slopes can cause lane centering or alerts to fail.
- Reduced visibility from environmental factors, such as glare
- Traffic detection limitations, meaning certain systems may only react to traffic traveling in the same direction.
- External interference from nearby ultrasonic sources or non-VW accessories.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Driver Assistance Systems Settings
You can access the driver assistance systems settings menu in the Infotainment system, allowing you to modify the operation of driver assistance features.
- Press the Menu button.
- Press the Assist Systems icon
. - Touch the image that represents the feature you'd like to modify.
OR: - Tap List or Settings (depending on your vehicle) to access a list of driver assistance system settings.
Depending on your vehicle, there may also be a button on the steering wheel, at the end of the turn signal stalk, or below the Infotainment screen.
Driver Assistance features are not substitutes for attentive driving. See Owner’s Manual for further details and important limitations.
IQ.DRIVE
Adaptive Cruise Control
This feature is not a substitute for attentive driving. ACC cannot bring vehicles with a manual transmission to a complete stop. See owner's manual for complete information and system limitations.
Adaptive Cruise Control (ACC) helps maintain an individually stored constant speed and a previously set distance between your vehicle and those in front of you. When you approach a slower-moving vehicle in front of you, the vehicle may brake if the situation requires. When the vehicle is no longer present, ACC will accelerate back to the stored speed.
Watch the Adaptive Cruise Control video.
Activate Adaptive Cruise Control
Locate the Cruise Control buttons on the left side of the multi-function steering wheel.
- Press the
button to activate Adaptive Cruise Control (or Cruise Control if ACC is disabled in the system settings). - A speedometer icon
or 
will appear in the instrument cluster display.
Set Cruising Speed
- When you get to your cruising speed, press the SET button on the multi-function steering wheel.
- A green cruise control indicator light or will illuminate in the instrument cluster display.
- To increase/decrease the speed by 1 mph increments, press the + or − button.
- To increase/decrease the speed by 5 mph increments, press and hold the + or − button.
Cancel and Resume
- To cancel the cruise speed, press the brake pedal or press the button once on the multi-function steering wheel.
- The green cruise indicator light or will turn off. Your last selected speed stays in memory until you turn off the ignition or turn Cruise Control off.
- To resume your set speed, press the RES button on the multi-function steering wheel.
Turning the Cruise Control System Off
- Press twice.
Set the Distance Level
You can set the speed-dependent distance from the vehicle ahead to one of five levels.
To change the ACC distance interval, press the 
button on the steering wheel to cycle through the distance intervals until you reach your desired distance level. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.
Deactivate Adaptive Cruise Control
To deactivate Adaptive Cruise Control and instead use Conventional Cruise Control:
- Navigate to the Assist Systems menu in the Infotainment system.
- Using the arrow buttons on the steering wheel, scroll to Speed.
- Select Cruise Control in the instrument cluster display, then press the OK button.
Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control until the next ignition cycle.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Travel Assist
This feature is not a substitute for attentive driving.
Within system limits, the Travel Assist system combines Adaptive Cruise Control and Lane Assist to help keep you centered in your lane and maintain a preset distance from the vehicle in front of you.
Watch the Travel Assist video.
Activate Travel Assist
- Press the button on the multi-function steering wheel to activate Adaptive Cruise Control.
- Press the button to switch from Adaptive Cruise Control to Travel Assist.
- Press the SET button on the steering wheel at the desired speed.
Cancel Travel Assist
- Press the brake pedal or press the button on the steering wheel.
Resume Travel Assist
- Press the RES button on the steering wheel.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Side Assist (Blind Spot Monitor)
This feature is not a substitute for attentive driving.
The Side Assist (Blind Spot Monitor) system helps the driver by detecting traffic behavior beyond the vehicle.
- The yellow indicator light on the respective side mirror will illuminate when a vehicle is detected in the blind spot on that side.
- The yellow indicator will blink if a vehicle in the blind spot has been detected and the turn signal has been activated in the direction of the detected vehicle.
- The yellow indicator light will remain lit rather than blinking if your vehicle is being overtaken or you are overtaking a vehicle with a speed difference of up to about 6 mph. There is no indicator if the passing speed is clearly faster.
If both Side Assist (Blind Spot Monitor) and Lane Assist are enabled in the driver assistance systems settings, the yellow indicator light will blink if a lane change is attempted with a vehicle in the blind spot, even if the turn signal is used. Corrective steering may occur.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
This feature is not a substitute for attentive driving.
Lane Assist helps keep your vehicle centered in your lane when driving above 35 mph. If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with gentle steering interventions (or nudges). The driver can override the corrective steering at any time.
This function is not suitable for, and not designed for, autonomously keeping your vehicle in a lane.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Emergency Assist
Applies to vehicles equipped with Emergency Assist. This feature is not a substitute for attentive driving.
Emergency Assist can recognize driver inactivity and can automatically keep the vehicle in its lane and, if necessary, slow it down to a stop. While the ignition is on, Emergency Assist is active when:
- Lane Assist, Adaptive Cruise Control (ACC), or Travel Assist are active and the vehicle is in forward motion.
- The system can detect lane markers on the left and right sides of the vehicle.
If Lane Assist is disabled, Emergency Assist will not function unless Travel Assist is active.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Rear Traffic Alert
This feature is not a substitute for attentive driving.
Rear Traffic Alert monitors the cross traffic behind the vehicle when reversing out of a space or maneuvering. Radar sensors behind the cover of the rear bumper monitor the rear and side areas of the vehicle.
In the event of approaching moving objects, the driver is warned of the obstacle. If the driver does not respond, automatic braking support may kick in.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Front Assist (Automatic Emergency Braking)
This feature is not a substitute for attentive driving.
Front Assist can recognize impending forward collisions and warn the driver. In addition, the system can provide support when braking and initiate an automatic braking maneuver. The Front Assist system can help to avoid accidents but cannot replace the driver's attention.
Front Assist can recognize the following objects, depending on vehicle equipment and system limitations:
- Vehicles.
- Pedestrians.
- Bicycles.
The way that Front Assist reacts to these objects depends on:
- Type of object.
- Direction the object is moving.
- Speed of the object.
- Speed of your vehicle.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
myVW App
Enrolling in myVW
The myVW mobile app1 takes ownership to the next level, putting essential tools and information at your fingertips. Gain access to model-specific resources like video tutorials and owner's literature and stay informed of active factory coverages.
Below process applies if enrollment was not performed by a dealer.
To enroll in myVW:
- Download the myVW app1
- Tap Sign up
- Enter your email and a password
- You’ll get an email; select Verify your email address
- Follow the steps in the app to set up your account
- If your vehicle does not automatically show up in the app, it will prompt you to:
- Enter your VIN (Find this below the windshield on the driver’s side)
- Use the app to scan a QR code in your infotainment screen. (Find this under Setup Car-Net.)
myVW+2 is the new name for Car-Net, which enables access to Volkswagen connected vehicle services. Visit our Connected Services page to learn more.
1 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
2 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
myVW App
Adding Additional Users
- Log in to the myVW app1
- Open the Account tab (person icon) from the bottom navigation menu
- Select Vehicle Management
- Select Additional Users, then Add user
- Complete the required fields
- Select the role you wish the additional user to have (primary user or additional user)
- Select the type of access to information and/or controls that you wish the additional user to have
- Select the Send invitation button to text the additional user a link
1 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
myVW App
Connected Vehicle Services
With the myVW app1, you can enroll in and access a range of connected services and plans enabled by myVW+2.
To see which plans are available for your vehicle, visit the Shop tab of the myVW app. For full details, visit our Connected Services page.
Safe & Secure
Use your Safe & Secure plan3 to get help when you're out on the road. You can drive with confidence, knowing we’re here for you when things don’t go quite like you planned.
Watch the Safe & Secure Video.
Remote Access
With Remote Access4, you can gain control of various vehicle features from your mobile device and receive real-time info, helpful alerts, and assistance to help enhance your driving experience.
View the Remote Functions section of this guide for more information on the remote vehicle functions available with a Remote Access plan.
Watch the Remote Access video.
Vehicle Insights
With VW Vehicle Insights5, you can feel confident about your next commute with access to features like maintenance alerts, vehicle health status, and more.
Watch the VW Vehicle Insights Video.
In-Vehicle Premium
Looking for even more? Whether you’re embarking on a road trip or tackling your daily commute, In-Vehicle Premium6 can elevate any journey. In-Vehicle Premium helps add convenience to your drive and keep passengers entertained with access to features like:
- Wi-Fi hotspot7
- Premium Radio8
- Premium Speech9
- Premium Navigation10
In-Vehicle Premium features vary. Feature availability is dependent on subscription status, model, model year, and trim level. Visit the Shop tab in the myVW app to see which features are available for your vehicle.
1 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
2 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
3 3-year Safe & Secure connected vehicle services available on most MY26 and newer vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.
4 3-year Remote Access connected vehicle services available on most MY26 and newer vehicles and included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan.
5 7-year VW Vehicle Insights connected vehicle services available on MY25 and newer Volkswagen vehicles. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your VW Vehicle Insights plan. Paid subscription is required to continue services after included plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services.
6 In-Vehicle Premium connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid In-Vehicle Premium subscription. Included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Some services and features may have their own terms and conditions and may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. Information Assistance is not available on MY21 ID.4. See Terms of Service, Privacy Statement, and other important information at vw.com/connected . Visit the shop tab in the myVW mobile app to see how much time is remaining on your In-Vehicle Premium plan. Always pay careful attention to the road and do not drive while distracted.
7 Wi-Fi Hotspot requires myVW account and mobile app, acceptance of myVW+ Terms of Service, and availability of vehicle 4G LTE cellular connectivity and vehicle GPS signal. Certain services may collect location information. The Wi-Fi Hotspot feature is intended for passenger use only. Up to 4 devices can be supported using in-vehicle connectivity. 4G LTE coverage is not available in all areas. Use of Wi-Fi Hotspot requires trial or paid Wi-Fi plan from third party wireless data provider and is subject to the data provider’s customer agreement. If applicable, 30-day/1GB (whichever occurs first) hotspot trial begins on activation date. Limit one trial per vehicle. Paid subscription is required to continue Wi-Fi services after trial expires. Wi-Fi speeds may be reduced for customers who exceed a certain amount of data usage per month. See materials provided by the data provider for terms, privacy, and data security details. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors.
8 Premium Radio requires myVW account, paid Premium Radio subscription, vehicle to be equipped with compatible infotainment system, active Wi-Fi hotspot subscription, and availability of vehicle 4G LTE cellular and GPS connectivity.
9 Premium Speech requires a myVW account, included or paid Premium Speech subscription, vehicle to be equipped with compatible infotainment system, acceptance of myVW+ Terms of Service, and availability of 4G LTE vehicle cellular and GPS connectivity. Availability of voice control functions and generative artificial intelligence features vary based on vehicle model, model year, and trim. MY23 and older vehicles do not have AI features. Al features integrated with Premium Speech are provided by a third-party, and use of the Al features are subject to the third-party provider's terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the Al features. Any actions taken or reliance on such Al features are at your own risk. Always consult the Owner's Manual for specific information about your vehicle. Responses provided by the AI features are limited to information and events before November 2023.
10 Premium Navigation requires myVW account, included or paid Premium Navigation subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of myVW+ Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
myVW App
Remote Functions
With the Remote Access1 and VW Vehicle Insights2 plans, you can access remote features from the Home tab of the myVW app3. Here, you'll be able to:
- View your vehicle's door and window status, estimated fuel level, and odometer4.
- Remote start your vehicle5, lock or unlock your doors6, and if you need some help finding your parked vehicle, you can honk the horn and/or flash your lights7, and find your vehicle's last parked location8.
- Set vehicle alerts to keep track of features like your vehicle's speed and location9.
- Check your driving data and potentially save more by signing up for available insurance discounts with DriveView10.
Remote Start Using the myVW App
Start your vehicle remotely5, if remote start is equipped, using the myVW app3. Here's how:
- Log in to the myVW app.
- From the home screen, select Remote Start.
- Tap Start.
- When prompted, confirm the vehicle location by entering your four-digit PIN.
• If enabled, iOS devices may use Face ID for authentication instead of entering the PIN. - A "success" message and countdown timer should appear on the home screen to indicate the vehicle has been started.
• If the remote start request is unsuccessful, a notification will appear and ask that you try again.
Lock/Unlock Using the myVW App
Lock or unlock your vehicle doors6 from your myVW app3. Here's how:
- Log in to the myVW app.
- From the home screen, select Doors.
- Tap either Lock or Unlock.
- A "success" message appears on the home screen to indicate the doors have either locked or unlocked.
• If the lock or unlock request is unsuccessful, a notification will appear and ask that you try again.
Honk and Flash Lights Using the myVW App
Use the Honk & flash7 feature to help you find your vehicle in a crowded parking lot, or in situations where you need to get attention. Here's how:
- Log in to the myVW app3.
- From the home screen, select Honk & flash.
- Tap either:
• Flash lights to only flash the vehicle headlights.
• Honk & flash to flash the headlights and honk the horn. - A "success" message appears on the home screen to indicate that the "Flash lights" or the "Honk & flash" request was successful.
• If the "Flash lights" or "Honk & flash" request is unsuccessful, a notification will appear and ask that you try again.
Setting Vehicle Alerts
Vehicle alerts9 in the myVW app3 allow you to easily set boundaries to help you keep track of things like your vehicle's speed and location.
Set a Boundary Alert
Boundary Alerts9 lets you know when your vehicle enters or exits a designated area. Up to four boundary alerts can be set. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Boundary.
- Select Create Boundary Alert and set your location either by clicking on the map or searching for a place in the search bar.
- Set the radius either by using the + button or by moving the slider to the right to increase the radius from 0-25 miles.
- After the location is set, in the "Create Boundary Alert" screen, you can then:
- Customize the name of the boundary in the "Name alert" field.
- Adjust the date and time, and occurrence, if desired.
- Modify the notification setting to send alerts when the vehicle has entered and/or exited the given radius.
- Set the alert frequency.
- Manage who will be notified of this boundary alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
Set a Curfew Alert
Curfew Alerts9 can help you keep track of when your vehicle is in use during a specific timeframe that you set. Up to two curfew alerts can be set at a time. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Curfew.
- Select Create Curfew Alert and in the next menu, customize the following settings:
- Customize the name of the curfew alert in the "Name alert" field.
- Adjust time, day, and occurrence, if desired.
- Set alert frequency.
- Manage who will be notified of the curfew alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
Set a Speed Alert
Get a heads-up when your vehicle is driven faster than you'd like by setting a Speed Alert9. Up to two speed alerts can be set at a time. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Speed.
- Select Create Speed Alert and in the next menu, customize the following settings:
- Customize the name of the speed alert in the "Name alert" field.
- Set the maximum speed using the + and - buttons or moving the slider to the desired speed (up to 80mph).
- Tip: When using the + and - buttons, the mph value is adjusted in increments of 5; whereas the speed slider can be used to adjust the mph value by 1.
- Adjust time, day, and occurrence, if desired.
- Set alert frequency.
- Manage who will be notified of the speed alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
Set a Valet Alert
When you set the Valet Alert9, myVW creates a 0.25-mile radius from where your vehicle is located. You’ll be notified if your vehicle leaves that radius, so you can valet or park your car with peace of mind. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Valet.
- Select Create Valet Alert and in the next menu, you can:
- Set the alert frequency.
- Manage who will be notified of the valet alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
1 3-year Remote Access connected vehicle services available on most MY26 and newer vehicles and included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan.
2 7-year VW Vehicle Insights connected vehicle services available on MY25 and newer Volkswagen vehicles. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your VW Vehicle Insights plan. Paid subscription is required to continue services after included plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services.
3 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
4 Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines and warnings. Vehicle Health Reports and Health Status may not be available on all EV models.
5 Requires compatible factory-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Message and data rates may apply.
6 Message and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
7 Remote Honk & Flash requires myVW mobile app and acceptance of myVW+ Terms of Service. Message and data rates may apply.
8 Last Parked Location requires acceptance of myVW+ Terms of Service. Message and data rates may apply. Do not use feature to locate stolen vehicle.
9 Vehicle Alerts require myVW mobile app and acceptance of myVW+ Terms of Service. Message and data rates may apply.
10 DriveView requires myVW account and acceptance of myVW+ Terms of Service. Use of your vehicle by multiple drivers may impact your driving score. Always obey all speed and traffic laws.
Wipers & Lights
Ambient Lighting
Ambient lighting can provide indirect lighting in various areas of the vehicle interior.
The brightness and, depending on vehicle equipment, the color of the ambient lighting can be adjusted in the Infotainment system:
Make sure the vehicle is parked.
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Ambient lighting.
Select the drop-down menu to select an option:
• OFF - Ambient lighting is turned off.
• Manual - The color of the ambient lighting can be selected.
• Automatic - The color of the ambient lighting changes depending on the driving mode selected.Select the icon in the lower right corner to adjust the brightness of the ambient lighting.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.