Seats and Mirrors
Mirrors
Adjusting Side Mirrors
Switch the ignition on.
Turn the knob on the driver door to the preferred symbol:
L - Adjusts the left outside mirror
R - Adjusts the right outside mirror
0 - Neutral position; outside mirrors can't be adjusted and all functions are switched OFFTo adjust the selected outside mirror, push the knob forward, back, right, or left.
Side Mirror Defrost
To turn on outside mirror heating, turn the knob to 
. This function works only when the outside air temperature is below approximately 68°F.
Auto-Dimming Rearview Mirror
The interior rearview mirror contains two sensors to detect light. When the ignition is switched on, the sensors measure the amount of light entering from the front and rear of the vehicle. Depending on the measured values, the interior rearview mirror will dim automatically.
Automatic dimming will be deactivated in some situations, for example when the interior lighting is switched on or when reverse gear is engaged.
Seat Adjustment
Manual Seat Adjustment
Adjust Your Seat Forward or Back
Pull up on the handle under the front of the seat.
Move forward or back to a comfortable position.
Release the handle to lock the seat in place.
Adjust Your Seat Height
Use the forward-most lever on the side of the seat.
Pull up to raise the seat and push down to lower the seat. A repeated pull or push action may be
required to achieve the desired seat height.
Recline Your Seat
Lift and hold the lever farthest back on the side of the seat.
Adjust the backrest angle.
Release the lever to lock the backrest in place.
Folding the Rear Seat
- Press the button at the base of the center headrest and push the center headrest all the way down.
- Open the trunk lid.
- Pull the release lever within the luggage compartment for the rear seat backrest that you want to fold forward.
- Close the trunk lid.
- Fold the rear seat backrest forward.
Power Seat Adjustment
For vehicles equipped with power front seats, there are three switches used to adjust the seats.
Move the curvature of the lumbar support forward and backward.
Slide the seat forward and backward and adjust the height of the seat.
Adjust the angle of the backrest.
Memory Seats and Mirrors
To save the driver seat and side mirror settings for driving forward:
Switch the ignition on and keep vehicle in Park.
Adjust the driver's seat and outside mirror to your
preferred position.
Press and hold the SET button for longer than one second.
Press the desired memory button 1, 2, or 3; a chime will
confirm that the settings were saved.
To recall the saved setting:
- When the ignition is on or the door is closed, press and hold the memory button to move the seat to the saved position.
OR:
- With the driver's door open and ignition off, press the respective memory button briefly.
Doors and Windows
Locking and Unlocking Doors
Using Keyless Access
Keyless Access, if equipped, makes it possible to unlock and lock your vehicle without actively using the key. A valid vehicle key must be present within the vicinity of the vehicle to use this function.
Unlock with Keyless Access
Make sure you have your key fob with you.
To unlock the driver or front passenger door, push the button on the desired door handle once.
To unlock all doors, push the button on the door handle twice.
Pull the handle to open the door.
Lock with Keyless Access
- Make sure you have your key fob with you.
- Push the button on the door handle to lock all doors.
Using Central Locking Buttons
The central locking buttons located on the inside of the front doors function when the ignition is on or off, but only when all doors are closed.
Unlocks the vehicle.
Locks the vehicle.
Lock and Unlock Settings
Customize which doors to unlock with Keyless Access
Keyless Access can be set so that pushing the button on the door handle once does one of the following: unlocks only that specific door, unlocks all vehicle doors, or unlocks all doors on the side where the key is located.
Make sure the vehicle is parked. The vehicle will not allow you to customize Keyless Access while driving.
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Open and close settings.
Select Unlock doors and select which doors to lock or unlock with Keyless Access:
"All doors" unlocks all doors.
"Single Door" unlocks only the door whose button was pressed.
"Vehicle side" unlocks only the door on the side where the key is at the moment.
Central locking acoustic confirmation
When enabled, the central locking acoustic confirmation tone will sound as an audible confirmation when locking your vehicle with the key fob. You can enable or disable this within the Infotainment system by following these steps:
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Open and close settings.
Select or deselect “Central locking acoustic confirmation” as desired.
Window Operation
Opening and Closing the Windows
To open or close any window from the driver's door, press or pull the switch that corresponds to the window you wish to operate.
To open or close the window on a specific door other than the driver's door, press or pull the single switch located on the door.
On the driver's door, there is also a button that deactivates the power window buttons on the rear doors.
One-Touch Opening and Closing
The one-touch opening and closing function allows the windows to be completely opened or closed with a brief touch.
- To start the one-touch opening function, press the window switch downward briefly.
- To start the one-touch closing function, pull the window switch upward briefly.
- To stop the one-touch opening or closing function, briefly pull or press the switch again.
Sunroof Operation
The power tilting and sliding panoramic sunroof, if equipped, is controlled using the sunroof 
button on the overhead console. The sunroof button has two "levels." To stop an operation at any time, press the same button used to begin the operation.
Opening and Closing the Sunshade
To open or close the manual sunshade, simply push or pull it using the handle to the desired position.
Tilting the Sunroof
- Manual Tilt: Press and hold the front or rear of the sunroof button to the first level until the sunroof reaches your preferred position.
- Automatic Tilt: Briefly press up on the front or rear of the sunroof button to the second level to fully tilt or close the sunroof.
Opening and Closing the Sunroof
- Manual Operation: Push forward or backward to the first level on the sunroof button and hold until the sunroof reaches your preferred position.
- Automatic Operation: Briefly push backward or forward on the sunroof button to the second level to fully open or close the sunroof.
Wipers and Lights
Windshield Wiper Operation
The windshield wipers, controlled by the lever on the right side of the steering column, only work when the ignition is switched on and the hood is closed.
To use the wipers, move the wiper lever to the desired position:
OFF - Wipers are switched off.
INT - Interval wiping for vehicles without a rain/light sensor OR rain/light sensor function, if enabled.
LOW - Slow wiping speed.
HIGH - Fast wiping speed.
1x - One-tap wiping – push lever down for brief wiping.
Pull the lever toward you to activate the automatic wiper/washer system which uses windshield washer fluid to clean the windshield. Fluid will continue to flow and the wipers will continue operating until the lever is released.
Use the switch on top of the wiper stalk to adjust the sensitivity of the rain/light sensor, if equipped, or interval wiping speed for vehicles without a rain/light sensor.
Exterior Lighting Operation
Turning the Headlights On and Off
Turn the headlight switch, located to the left of the steering wheel, to the desired position:
- 0 - The lights are switched off.
- The headlights will switch on or off depending on the brightness and weather conditions.
- The parking lights and daytime running lights are switched on.
- The low beam headlights are switched on.
Additional Lighting Features
Light Assist
Light Assist automatically controls the high beam headlights, activating them when darkness is detected and dimming them when oncoming vehicles, vehicles ahead, or well-lit areas such as towns are detected.
To activate Light Assist:
Turn the ignition on.
Turn the headlight switch to the AUTO position.
Push the high beam lever away from you, out of the basic position.
When Light Assist is activated, an indicator light
will appear in the instrument cluster:
• Blue light: The high beam headlights are turned on.
• White light: Light Assist has dimmed the high beam headlights.
To adjust the sensitivity of Light Assist:
- Increase sensitivity: Push the lever forward and hold it in place for about 15 seconds. The indicator light in the instrument cluster will blink three times in confirmation.
- Reset sensitivity to standard setting: Push the lever forward and hold it in place for about 15 seconds. The indicator light in the instrument cluster will rapidly blink three times in confirmation.
IMPORTANT: Within CAR > Vehicle settings > Lights is a section titled “Light Assist.” These settings refer to other assistive lighting features, not the Light Assist function.
Exit and Entry Lighting
When you are entering and exiting the vehicle in the dark, the Exit and Entry lighting function – also called the Coming/Leaving home function – illuminates the immediate area around the vehicle.
Entry lighting switches on when darkness is detected, the headlight switch is set to AUTO, and the vehicle is unlocked with the key fob. Entry lighting turns off when one of these conditions is met.
- The lighting duration set in the Infotainment system has elapsed.
- The vehicle is locked.
- The light is manually switched off.
- The ignition is turned on.
Exit lighting switches on when darkness is detected, the headlight switch is set to AUTO, and the ignition is turned off. When the last vehicle door or trunk lid has been closed, Exit lighting will remain on until the lighting duration set in the Infotainment system has elapsed.
To adjust the duration the lighting remains on within the Infotainment system:
Make sure the vehicle is parked.
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Lights.
Scroll down to "Coming/Leaving home" function.
Adjust "Coming home" function and "Leaving home" function to your preferred duration.
Ambient Lighting
Ambient lighting can provide indirect lighting in various areas of the vehicle interior.
The brightness and, depending on vehicle equipment, the color of the ambient lighting can be adjusted in the Infotainment system:
Make sure the vehicle is parked.
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Ambient lighting.
Select the drop-down menu to select an option:
• OFF - Ambient lighting is turned off.
• Manual - The color of the ambient lighting can be selected.
• Automatic - The color of the ambient lighting changes depending on the driving mode selected.Select the icon in the lower right corner to adjust the brightness of the ambient lighting.
Navigating the Touchscreen
Basic Touch Navigation
- Use your finger to swipe and tap the screen to navigate between menus, select settings, and more.
- Swipe left and right to navigate when there are multiple pages available, such as in the app menu.
- All features and functions are accessed via the app menu. To open it, press MENU on the side of the Infotainment screen.
- Tap the touch buttons on the sides of the Infotainment system for quick access to commonly-used menus and functions.
- The control center, or quick access menu, can be found by swiping down from the top of the touchscreen. Here, you can adjust screen brightness, customize shortcuts, and find notifications.
Gesture Controls
Always pay careful attention to the road, and do not drive while distracted.
Gesture controls, if equipped, are a way of navigating the Infotainment system without touching the screen. With gesture controls activated, the screen will sense when your hand is close and you will see a hand icon on the screen.
To activate or deactivate gesture controls:
Press the MENU button on the Infotainment system.
Select Settings.
Tap Screen.
Check the box next to Hand gesture to activate; uncheck to deactivate.
From here, you can further customize settings such as whether the hand gesture indicator shows on the screen when your hand is detected or a tone sounds during hand gestures.
With gesture controls enabled, you can wave your hand to move between pages and scroll up and down on screens.
Personalizing your Infotainment System
Configuring the App Overview
Press the MENU button on the Infotainment system.
Tap and hold the desired app tile until it is highlighted; do not release it.
Move the app tile to your preferred position and release it.
Repeat for other app tiles as desired.
Configuring the Control Center
Swipe down from the top of the Infotainment screen to open the control center.
Tap and hold any function key until an additional window appears.
Tap and hold the function key you want to add until it is highlighted; do not release it.
Move the function key to your preferred position and release it.
Repeat for other function keys as desired.
Changing the Screen Brightness
Swipe down from the top of the touchscreen to open the control center.
Adjust the brightness slider to your desired setting.
Saving Radio Station Favorites
Press the RADIO button on the Infotainment system.
Tap Source.
Select your desired reception mode, such as FM.
Tap
and tune to your desired station.
OR: Select a station from the station list.To save a station currently being played, tap
and select an empty favorites slot.
OR: In the station list, press and hold the desired station and select an empty favorites slot.
Sound Settings
Adjusting the Volume
System Volume
Adjust the system volume by turning the rotary knob on the left side of the Infotainment screen:
- Turn left to decrease the volume.
- Turn right to increase the volume.
You can also adjust the volume using the controls on the left side of the multifunction steering wheel:
- Increase the volume.
- Decrease the volume.
Navigation Announcement Volume
Applies to vehicles equipped with factory-installed navigation.
To adjust the volume of navigation announcements during active route guidance:
- Adjust the volume using the rotary knob or steering wheel volume controls during a navigation announcement; all navigation announcements will now be given at that volume.
OR: - Tap the hamburger
menu icon. - Adjust the slider to the desired volume or press
to mute navigation announcements.
To adjust the volume of navigation announcements outside of active route guidance:
Press the MENU button on the Infotainment system.
Tap Sound.
Select Volume from the bottom row.
Tap Voice guidance.
Tap Volume.
Adjust the slider to the desired volume.
Within the Voice guidance menu, you can find other navigation announcement settings, such as whether navigation announcements will be played during phone calls, if other audio will be lowered during navigation announcements, and more.
Adjusting the Volume of External Audio Sources
When you connect an external audio source, such as a phone, first lower the volume of the Infotainment system and then adjust the volume using the external audio source.
If the connected audio source plays too quietly, increase the volume of the external audio source. If the audio is still too low:
Press the MENU button on the Infotainment system.
Tap Sound.
Set the Input volume to Medium or Maximum.
If the connected audio source plays too loudly or the sound is distorted, lower the volume of the external audio source. If the audio is still loud or is distorted:
Press the MENU button on the Infotainment system.
Tap Sound.
Set the Input volume to Medium or Quiet.
Maximum Start-Up Volume
The Infotainment system always starts at the last volume set, as long as it doesn't exceed the set maximum start-up volume. To set the maximum start-up volume:
Press the MENU button on the Infotainment system.
Tap Sound.
Select Volume from the bottom row.
Tap Maximum start-up volume.
Adjust the slider to the desired setting.
Equalizer Settings
The Infotainment system may offer an equalizer that can be used to adjust the sound quality of audio by increasing or decreasing the volume of different frequency bands.
Press the MENU button on the Infotainment system.
Tap Sound.
Tap Equalizer.
Select the desired setting, then adjust the slider:
• Treble: Adjusts higher-pitched frequencies.
• Mid: Adjusts mid-range sounds.
• Bass: Adjusts lower-pitched sounds.
• Subw.: Adjusts the lowest bass frequencies output by the subwoofer, if equipped.
SiriusXM with 360L
SiriusXM with 360L1 offers both satellite and streaming options for a multitude of music, news, sports, talk, and entertainment channels with live and on-demand content. It also provides a personalized listening experience with recommendations based on your listening habits.
SiriusXM satellite radio requires a subscription.
To access subscription information:
Press the RADIO button on the Infotainment system.
Tap Source.
Select SiriusXM.
Tap
and tune to channel number “0”.
The SiriusXM ID and the website and phone number for the SiriusXM activation hotline will be displayed on the screen.
To access SiriusXM content with an active subscription:
Press the RADIO button on the Infotainment system.
Tap Source.
Select SiriusXM.
Select your desired channel from the channel list, browse through categories and genres to find a channel, or tap
to directly enter a channel number.
SiriusXM live channels and on-demand content can be saved as presets; up to 36 presets can be saved.
To save a channel or content currently being played as a favorite:
Press and hold a favorites preset slot.
OR:
In the channel list or the list of on-demand content, press and hold the desired content and select an empty preset slot.
Setting the Clock
The clock can be set using the Infotainment screen. To set the time:
Turn the ignition on, with the vehicle in park.
Press the CAR button.
Select Setup.
Scroll to the Time and date menu item and select it.
Check box for Daylight-saving time if applicable.
Select your time zone to display the correct time.
Charging your Phone
Wireless
You can charge your Qi-capable mobile phone without the need to plug in a cable. Simply place it securely in the center of the wireless charging pad in the center console with the display facing up. An alert in the Infotainment system indicates when charging begins.
Be sure not to place any objects besides your phone on the wireless charging pad.
Wired
Your Jetta features several USB Type C charging ports. USB-C ports allow you to connect your mobile phone to your Jetta using the latest generation of USB. To utilize USB-C, you must have a compatible cable. Many devices today feature USB-C charging ports. However, if your phone's charging port is different, you can find a cable that adapts your phone's charging port to a USB-C connector by clicking here .
1Trial period begins upon vehicle in-service date. Trial length and service availability may vary by model, model year or trim. Service will automatically stop at the end of your trial subscription period unless you decide to continue service. Trial is non-transferable. If you do not wish to enjoy your trial, you can cancel by calling the number below. All SiriusXM services require a subscription, each sold separately by SiriusXM after the trial period. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit siriusxm.com to see complete terms and how to cancel which includes online methods or calling 1-866-635-2349. Some services and features are subject to device capabilities and location availability. Satellite service not available in AK & HI. Certain features and/or content may not be available in vehicles with SiriusXM with 360L unless an active data connection is enabled in the vehicle. Content varies by SiriusXM subscription package. All fees, content and features are subject to change. SiriusXM and all related logos are trademarks SiriusXM Radio Inc. and its respective subsidiaries.
SiriusXM with 360L requires vehicle to be equipped with compatible infotainment system, acceptance of VW Car-Net Terms of Service, and acceptance of Sirius XM Customer Agreement and Privacy Policy.
Bluetooth®
Pairing a Compatible Phone
With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
From the Bluetooth menu on your compatible device, search for new devices and select MY VW XXXX (last four digits of VIN).
A connection request will appear on the Infotainment display.
Press Connect on the Infotainment display.
The touchscreen will then show a PIN.
Make sure the same PIN is displayed on your phone and press Yes on the Infotainment display, then press Pair on your phone.
Allow contacts to sync when prompted.
Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires pressing the Swapping 
.
Note: This feature is not available when the phone is connected to Apple CarPlay® or Android Auto™.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the OK button on the multi-function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call.
Volume Settings on a Call
To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button on the left side of the multi-function steering wheel or use the volume control knob on the Infotainment system.
End a Call
If you are in the Phone Menu function, press the red Phone icon on the touchscreen.
OR:
Use the Horizontal Menu buttons on the right side of the multi-function steering wheel to access the Phone menu in the instrument cluster display.
Use the Vertical Arrow buttons on the right side of the multi-function steering wheel to scroll to End, if not already selected.
Press the OK button to end the call.
Switch to Private Mode
To prevent passengers from overhearing a conversation, switch a Bluetooth call to your mobile phone:
Once a call has been answered, use the Horizontal Menu buttons on the right side of the multi-function steering wheel to access the Phone menu in the instrument cluster display.
Use the Vertical Arrow buttons
on the right side of the multi-function steering wheel to scroll to the Telephone menu.Use the Horizontal Menu buttons
to open the Telephone menu.Use the Vertical Arrow buttons
to scroll to Private and select with the OK button on the steering wheel.
App-Connect
Volkswagen App-Connect helps display and control content from your cell phone onto the Infotainment screen. To start App-Connect, pair your smartphone to your VW's Bluetooth and watch as select apps appear on the touchscreen display. Need a couple extra bars on your phone's battery? Plug your compatible phone into your VW's USB port, or use the wireless charging mat in the center console and enjoy all the same benefits, while getting a charge.
Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
Apple CarPlay®
Apple CarPlay is a smart way to use your iPhone while you drive your Volkswagen. Apple CarPlay helps you control tunes, turns, and Siri suggestions, a calendar app that lets you view and manage your day, and maps that reveal more of what’s around you. Getting there just got a whole lot easier—and a lot more fun.
Note: You will have to have a hand on your iPhone within the past hour in order to use Apple CarPlay. When your connected using Apple CarPlay, your iPhone can no longer be used as a source in MEDIA or as a Bluetooth device. Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later. Further information can be found at support.apple.com and siriuserguide.com. Apple CarPlay is a trademark of Apple Inc.
Wired Apple CarPlay
Ensure you are running the latest version of iOS on your iPhone.
Unlock your iPhone and plug into the USB-C port using a certified Lightning cable.
A screen will appear on the Infotainment system stating that a new device has been detected. It will ask, “Do you want to connect with Apple CarPlay?”. Select Connect.
OR:
Pair your iPhone to your Infotainment system’s Bluetooth connection. When the “Select a connection technology” pop-up appears, select Apple CarPlay.
Select Allow on your iPhone to enable Apple CarPlay to access your phone while it’s locked.
Wireless Apple CarPlay
Applies to vehicles equipped with Wireless App-Connect.
Connecting to Apple CarPlay wirelessly can help reduce the need to have to plug in your phone every time you get into the car, and it also means fewer phone cables to have to sort through in the center console.
To connect:
Simply unlock your iPhone and plug it into the USB-C port using a certified Lightning cable. After choosing to use Apple CarPlay, your iPhone will ask if you’d like to use Apple CarPlay wirelessly for future connections.
Please confirm all prompts from App-Connect on the mobile device for successful Apple CarPlay connection.
Android Auto™
Use some of your favorite Android applications on the road through your Volkswagen’s infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.
Note: To use Android Auto on your car display, you’ll need an Android phone running Android 6.0 or higher, an active data plan, and the Android Auto app. Google, Android, Android Auto, and Google Maps are trademarks of Google LLC. A wireless use Android Auto on your car display, you need a compatible Android smartphone with an active data plan. You can check which smartphones are compatible at g.co/androidauto/requirements.
Wired Android Auto
Ensure you are running the latest Android™ OS on your device and download Android Auto from the Google Play Store. An active Google account and an internet connection is required. If you’re using Android 10 or higher, the app is already on your phone.
Plug your Android phone into the USB port using a certified USB-C cable.
Press the App key on the touchscreen.
Select Android Auto on your touchscreen. Ensure phone is unlocked OR pair your Android phone to your Infotainment system’s Bluetooth connection, then select “Use Android Auto” in the pop-up.
Select OK on the touchscreen for data transfer prompt.
Follow the instructions on your device to continue setup.
Android Auto will appear on the Infotainment touchscreen once all the prompts have been accepted on the device.
Wireless Android Auto
Applies to vehicles equipped with Wireless App-Connect.
Connecting to Android Auto wirelessly can help reduce the need to have to plug in your phone every time you get into the car, and it also means fewer phone cables to have to sort through in the center console.
To connect:
Ensure you are running the latest Android OS on your device.
Pair your phone to the Infotainment system with Bluetooth.
Select Use Android Auto or select Cancel for Bluetooth connection.
Please confirm all prompts from Android Auto on the mobile device for successful Android Auto connection.
Driving Your Vehicle
Starter Button
These instructions apply to vehicles with an automatic transmission only.
The starter button is located on the center console, next to the gear shifter.
Starting the Engine
With a valid vehicle key in the vehicle, press and hold the brake pedal.
Push the starter button.
Stopping the Engine
With the vehicle in Park, press the starter button.
Accessory Mode
"Accessory mode" enables limited vehicle functions without starting the engine, instead using the vehicle’s 12 V battery to draw power.
To turn on "accessory mode":
With a valid vehicle key in the vehicle, push the starter button without pressing the brake pedal.
To turn off "accessory mode":
Push the starter button without pressing the brake pedal.
See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.
Gear Selection
These instructions apply to vehicles with an automatic transmission only.
The gear selector lever is located in the center console. When the ignition is switched on, the engaged gear is shown in the instrument cluster display.
To change gears:
Start the engine.
Press the brake pedal.
If shifting out of P or N, press the lock button on the selector lever.
Push the selector lever into the desired position.
The available gears include:
P - Park; the drive gears are locked. Only select when the vehicle is stationary.
R - Reverse; only select when the vehicle is stationary.
N - Neutral; no power is transferred to the wheels and no engine braking is possible.
D - Drive; forward driving gears.
S - Sport; the forward gears shift to fully utilize the engine power reserves.
To shift between D and S, tap the gear selector toward you, in the direction of the arrow.
Start-Stop
The start-stop system automatically switches the engine on and off when coming to a halt or when stationary, and when vehicle conditions allow. The engine restarts automatically when the brake is released or when the vehicle requires.
The start-stop function is automatically activated every time the ignition is switched on.
To temporarily deactivate the start-stop system:
Press the
button in the center console next to the gear shifter.To reactivate start-stop, press the
button again. It will also automatically reactivate the next time the engine is manually stopped and restarted, or if the Eco driving mode is selected.
Driving Modes
With driving modes, you can adapt various properties of the vehicle systems, such as suspension, steering, and climate controls, to the current driving situation, your desired driving comfort, and for a more economic driving style. The availability of driving modes depends on vehicle equipment.
Available driving modes may include:
Eco - Switches the vehicle to more fuel efficient operation compared to other driving modes.
Comfort - Provides a comfort-oriented vehicle setup.
Normal - Offers a balanced calibration.
Sport - Gives the driver a sporty feel.
Custom - You can adapt the individual vehicle systems to your preferences.
Selecting the Driving Mode
For vehicles with a driving mode 
button next to the gear shifter:
Press the driving mode button
.Continue pressing the driving mode button until your desired mode is selected.
ORTap the desired driving mode on the Infotainment screen.
For vehicles with an ECO button next to the gear shifter:
Press the ECO button to switch to the Eco driving mode and again to switch back to Normal.
If you switch the ignition off, the Normal driving mode is set the next time the ignition is turned on.
Digital Cockpit
Image shown for illustration purposes only; actual feature may vary.
The Digital Cockpit allows you to customize the presentation of vehicle information in the instrument cluster display. The display can also be personalized using the Infotainment system. Select CAR > Settings > Active Info Display.
Resetting the Trip Odometer
On the steering wheel’s right-side controls, press 
or 
until you see "driving data" in the instrument cluster. Use the up/down arrows to select Trip, press OK, then press and hold OK to reset.
Opening a Menu or Information Display
Switch the ignition on.
If a message or vehicle icon is displayed, press the OK button to dismiss it, repeatedly if necessary.
To display a menu and to scroll through the menu, press the
or button.To open the displayed menu or the information display, press the OK button or wait until the menu or information display opens automatically after a few seconds.
Applying Settings in the Menus
Press the up or down arrow button
until the desired menu selection is marked with a frame around it.Press the OK button to apply the desired changes. A check mark indicates that the respective function is switched on.
To return to the menu selection, press the
or button.
Digital Cockpit Displays
You can use the VIEW button to switch between the classic display of dials, the large platform without information profiles, and the enhanced view with highlighted information profiles.
Press and hold the VIEW button to select from the preset information profiles in the list:
Classic - View without information profiles.
Automatic - The information profiles adjust to the selected driving mode for vehicles with driving mode selection.
Preset 1 - Custom selection of information profiles.
Preset 2 - Custom selection of information profiles.
Preset 3 - Only on vehicles with factory-installed navigation.
Steering Wheel Controls
Left-Side Controls
Buttons for operating the cruise control systems and for volume control.
Volume Buttons: Adjust the volume for audio, navigation, and notifications.
Cruise On/Off Button: Activates and deactivates the cruise control system.
Distance Control Button: Sets the distance for ACC and Travel Assist to one of five levels from very short to very long.
Speed Adjustment Buttons: Adjusts the set cruising speed.
Travel Assist Button: Switches between ACC and Travel Assist.
Set and Resume Buttons: Set and resume the cruising speed for cruise control systems.
Right-Side Controls
Buttons to control audio selections, voice control, and the Digital Cockpit.
Talk Button: Activates the voice control system. A short press activates the native Volkswagen voice control system. A long press activates the voice assistant of a phone connected via App-Connect.
View Button: Changes the Digital Cockpit view.
Media Buttons: Control media with track forward and backward.- Up/Down Arrow Buttons: Navigate menus within the Digital Cockpit.
Heated Steering Wheel Button: Activates, adjusts, and deactivates the heated steering wheel function, if equipped.
OK Button: Make selections and dismiss alerts in the instrument cluster.- Menu Buttons: Navigate menus within the Digital Cockpit.
IQ.DRIVE - Driver Assistance Features
Adaptive Cruise Control (ACC)
Activate Cruise Control or Adaptive Cruise Control*
*Depending on vehicle equipment. This feature is not a substitute for attentive driving.
Locate the Cruise Control buttons on the left side of the multi-function steering wheel.
- Press the button to activate Cruise Control or Adaptive Cruise Control depending on vehicle equipment.
- A speedometer icon
or 
will appear in the instrument cluster display.
Set Cruising Speed
When you get to your cruising speed, press the SET button on the multi-function steering wheel.
A green cruise control indicator light
or will illuminate in the instrument cluster display.To increase/decrease the speed by 1 mph increments, press the + or − button.
To increase/decrease the speed by 5 mph increments, press and hold the + or − button.
Cancel and Resume
To cancel the cruise speed, press the brake pedal or press the
button once on the multi-function steering wheel.The green CRUISE indicator light
or will go off. Your last selected speed stays in memory until you turn off the ignition or turn Cruise Control off.To resume your set speed, press the RES button on the multi-function steering wheel.
Turning the Cruise Control System Off
Press
twice.
Set the Distance Level
Applies to vehicles with Adaptive Cruise Control. This feature is not a substitute for attentive driving.
Adaptive Cruise Control (ACC) helps maintain an individually stored constant speed and a previously set distance between your vehicle and those in front of you. When you approach a slower moving vehicle in front of you, the vehicle may brake if the situation requires. When the vehicle is no longer present, ACC will accelerate back to the stored speed. You can set the speed dependent distance from the vehicle ahead to one of five levels.
- To change the ACC distance interval, press the button to cycle through the distance intervals until you reach your desired distance level. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.
Deactivate Adaptive Cruise Control
Applies to vehicles with Adaptive Cruise Control.
To deactivate Adaptive Cruise Control, and use Conventional Cruise Control:
Press the
button. Depending on vehicle equipment, it may be on the steering wheel or at the end of the turn signal stalk.Using the up/down arrow buttons
on the steering wheel, scroll to Speed.Select Cruise Control in the instrument cluster display then press the OK button.
Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control until the next ignition cycle.
Travel Assist
Applies to vehicles equipped with Travel Assist. This feature is not a substitute for attentive driving.
Within system limits, the Travel Assist system enables your vehicle to steer, accelerate, and brake automatically while also keeping the vehicle centered in lane. Travel Assist can also maintain a constant distance to vehicles in front which is selected by the driver. The driver must maintain supervision as the Travel Assist system is not an autonomous feature.
To enable Travel Assist:
Press the
button on the multi-function steering wheel to activate Adaptive Cruise Control.Press the
button to switch from Adaptive Cruise Control to Travel Assist.Press the SET button on the steering wheel at the desired speed.
To cancel the Travel Assist, press the brake pedal or press the
button on the steering wheel.To resume Travel Assist, press the RES button on the steering wheel.
Blind Spot Monitor
Applies to vehicles equipped with Blind Spot Monitor. This feature is not a substitute for attentive driving.
The Blind Spot Monitor helps the driver by detecting traffic behavior beyond the vehicle.
- The yellow indicator light on the respective side mirror will illuminate when a vehicle is detected in the blind spot on that side.
- The yellow indicator will blink if a vehicle in the blind spot has been detected and the turn signal has been activated in the direction of the detected vehicle.
- The yellow indicator light will remain lit rather than blinking if your vehicle is being overtaken or you are overtaking a vehicle with a speed difference of up to about 6 mph. There is no indicator if the passing speed is clearly faster.
With Lane Assist active, the yellow indicator light will blink if a lane change is attempted with a vehicle in the blind spot, even with the turn signal active. Corrective steering may occur.
Lane Assist
Applies to vehicles equipped with Lane Assist. This feature is not a substitute for attentive driving.
Lane Assist helps the driver to stay in the lane, within the system limitations. This function is not suitable for, and not designed for, autonomously keeping your vehicle in a lane.
If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective steering. The driver can override the corrective steering at any time.
Emergency Assist
Applies to vehicles equipped with Emergency Assist. This feature is not a substitute for attentive driving.
Emergency Assist* can recognize driver inactivity and can automatically keep the vehicle in its lane and, if necessary, slow it down to a stop. While the ignition is on, Emergency Assist is active when:
- Lane Assist, Adaptive Cruise Control (ACC), or Travel Assist are active and the vehicle is in forward motion.
- The system can detect lane markers on the left and right side of the vehicle.
IMPORTANT: If Lane Assist is disabled, Emergency Assist will not function unless Travel Assist is active.
*Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.
Rear Traffic Alert
Applies to vehicles equipped with Rear Traffic Alert. This feature is not a substitute for attentive driving.
Rear Traffic Alert monitors the cross traffic behind the vehicle when reversing out of a space or maneuvering. Radar sensors behind the cover of the rear bumper monitor the rear and side areas of the vehicle.
In the event of approaching, moving objects, the driver is warned of the obstacle. If the driver does not respond, automatic braking support may kick in.
Automatic Emergency Braking (Front Assist)
Applies to vehicles equipped with Front Assist. This feature is not a substitute for attentive driving.
Front Assist can recognize impending forward collisions and warn the driver. In addition, the system can provide support when braking and initiate an automatic braking maneuver. The Front Assist system can help to avoid accidents but cannot replace the driver's attention.
Front Assist can recognize the following objects, depending on vehicle equipment:
- Vehicles.
- Pedestrians.
The way that Front Assist reacts to these objects depends on:
- Type of object.
- Direction the object is moving.
- Speed of the object.
- Speed of your vehicle.
Assistance System Settings
If your vehicle is equipped with Driver Assistance features, you can access the Assistance system settings menu in the Infotainment system, allowing you to modify Driver Assistance feature operation.
Press the Menu button.
Press the Assist Syst. icon on the display.
Touch the image that represents the feature.
OR:
Tap Settings to access a list of Assistance system settings.
Navigation
Searching for a Destination
Press the NAV icon on the touchscreen to open the Navigation1 Home View. The Home View shows your current position in the middle of the screen as a cursor that is situated in relation to the actual position of the vehicle. It also shows up to five suggested destinations which are based off of your last destinations, predicted destinations, favorites, or imported destinations from your myVW app2. The Home View map is oriented with north at the top of the screen and the actual positions of the proposed destinations (0–5) are relative to the actual position of the vehicle.
To search for a specific destination:
Select the Search icon
.Begin entering a Point of Interest (POI) or address information with House number, Street and City.
When your search address or POI appears in the dropdown suggestion bar, select the correct address on the screen.
Select Start to begin the route.
Applies to vehicles equipped with factory-installed Navigation. When entering an address for another state, use only the two-character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary.
Additional Settings
With Route Options1 you can:
- Choose between 3 alternative routes, if available, by clicking on the route info panel where the most recommended route is highlighted in blue.
- Use Dynamic route guidance³ if online traffic is available.
Before starting your route:
- Route options can be modified by tapping
.
After starting your route:
- Modifications to the current route, such as avoiding tolls or seasonal restricted roads, are possible by tapping.
- Route criteria can also be modified by tapping and selecting
.
Searching for a POI
To find a specific point of interest1:
Press the NAV function, then press
on the touchscreen to open the keyboard function to search POIs.Search for your desired POI, i.e., airport.
Select Start to begin route guidance.
OR:
Press the NAV function, then select a POI currently displayed on the map (this is great for finding nearby fueling stations).
Select Start to begin route guidance.
Cancel Active Route Guidance
Press Stop Route Guidance
directly1.
OR:
Select Menu icon
in the Navigation screen.Select the Stop Route Guidance option on the touchscreen.
Alternative Navigation (App-Connect)
Turn-by-turn directions are also available by mirroring your favorite smartphone app to your Infotainment screen. Using the maps app on your device, you can connect to Volkswagen App-Connect4 wirelessly if available, or you can connect by using a manufacturer-approved USB-C cable.
1 Applies to vehicles equipped with factory-installed navigation.
2 Requires myVW mobile app and acceptance of Car-Net Terms of Service. Standard text and data rates apply.
3 Requires myVW account, paid Car-Net subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of VW Car-Net Terms of Service, and vehicle cellular and GPS connectivity.
4 Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps.
See mobile device and app providers for terms and privacy.
Climate Control
Setting the Temperature
Adjust the driver and front passenger temperatures to your preferred settings by tapping or sliding your finger left and right across the temperature sliders.
The temperature can also be adjusted within the Climate Control menu of the Infotainment system. Press MENU on the climate control panel to open the Climate Control menu.
AUTO
To automatically cool or warm the interior, use AUTO mode, which adjusts the fan speed and air distribution to efficiently reach your desired temperature. When AUTO is activated, it will operate like a thermostat to maintain the set temperature.
To use AUTO mode:
Set the driver's side temperature setting to the desired temperature.
Press the AUTO button if it is not already illuminated.
Note: If the fan speed or air distribution settings are manually updated, AUTO will be deactivated.
Max Defrost/Rear Defrost
Press 
to turn on and off Max Defrost, which dehumidifies the air and sets the fan to a high speed to help quickly clear fog and frost from the windshield.
Press 
to turn on and off Rear Defrost, which uses heat conductors to help clear fog and frost from the rear window. Rear defrost automatically turns off after about 10 minutes.
To turn on outside mirror heating, turn the mirror adjustment knob to . This function works only when the outside air temperature is below approximately 68°F.
SYNC*
*Not pictured
With the SYNC function, the driver's settings are also applied to the passenger side.
To enable SYNC:
Select your preferred temperature with the driver's side temperature slider.
Adjust the fan speed and vents if desired.
Press the MENU button on the climate control panel to open the climate control menu on the Infotainment screen.
Press the SYNC button, which will highlight to show the SYNC feature is active.
Air Distribution 
The Air Distribution button 
directs air to the floor, panel, defrost vents, or a combination of vents. Tap the button repeatedly to cycle through the options, or select the desired air distribution option from the pop-up that appears on the Infotainment screen.
Fan Speed 
Adjust the fan speed to the desired setting by tapping or sliding your finger left and right across the fan speed slider.
The fan speed can also be adjusted within the Climate Control menu of the Infotainment system. Press MENU on the climate control panel to open the Climate Control menu.
Seat Heating and Ventilation
Applies to vehicles equipped with heated and ventilated seats.
- Press to switch on seat heating.
- Press to switch on seat ventilation.
The default setting for both seat heating and ventilation is High. After pressing the button once to turn the desired function ON, press the button again for Medium, a third time for Low, and once more to turn it OFF.
Voice Control
Voice Control Overview
Voice control1 is an available technology in our vehicles that allows drivers and front passengers to perform various functions using spoken commands.
Functions that the in-vehicle voice control system can perform are:
- Enter a navigation address*.
- Search for points of interest in listed categories*.
- Place phone calls from a paired device.
- Read or dictate text messages from a paired device.
- Change vehicle media source, radio station, or frequency.
A variety of voice commands are available, depending on which language has been set in the Infotainment system and whether there is an active VW Car-Net® Plus Speech with AI2 subscription, which unlocks more voice control capabilities. For full details and a list of compatible languages, please refer to the Owner's Manual.
A list of example voice commands can be found in your Voice Control settings, as well as by accessing the "Help" menu in the Infotainment system and selecting Voice operation.
Initiating a voice command can be accomplished either by manually pressing the talk button on the multi-function steering wheel or by using a wake word, like "Hello Volkswagen".
*Applies to vehicles equipped with factory-installed navigation.
Manual Activation
- A short press of the Talk button on the multi-function steering wheel activates the in-vehicle voice control1.
- A long press of the Talk button on the multi-function steering wheel activates the digital assistant of a connected compatible mobile device.
Wake Word Activation
To activate voice control1 by voice with a wake word, like "Hello Volkswagen", you'll first need to enable it:
Press the MENU button on the Infotainment system.
Select Settings.
Select Voice operation.
Scroll down to the "Wake word" section.
Check the box next to "Activate voice control via wake word".
Choose the default "Hello Volkswagen" wake word or create a Custom wake word.
- Note: To deactivate wake word functionality, uncheck the "Active" box.
Wake Word Customization
To change the wake word¹:
Press the MENU button on the Infotainment system.
Select Settings.
Select Voice operation.
Scroll down to the "Wake word" section.
Check the box next to "Activate voice control via wake word."
Check the box next to "Custom wake word."
Either say or type your new wake word by pressing either "Enter wake word by voice" or "Type in wake word."
- Tip: Try choosing a wake word or phrase that has a higher detection rating to help prevent unintended activation of the voice control system. This means selecting a word or phrase that isn’t part of your typical “everyday” conversation. The detection rating will be shown once a custom wake word is set.
Voice Control Tips
- When requesting to call or text another person1, the contact must be said exactly as it is stored in your phone's contact list.
- If multiple numbers are stored per contact, you may use the shortcut: "Call John Smith, work" if the number is stored that way. The system may ask you to choose "work, mobile, home," etc.
- When using a wake word, unintended activation is more likely when using a wake word or phrase that has a low or poor detection rating1. For a higher detection rating, choose a word or phrase that isn’t part of your typical “everyday” conversation. The detection rating will be shown once a custom wake word is set.
- If subscribed to Plus Speech with AI2, the generative AI can help answer a wide variety of questions, but this part of the feature does not control vehicle functions and cannot answer real-time information.
1 Functionality mentioned only available in select models. See owner's literature for limitations and details.
2 Requires a VW ID, myVW account, Car-Net subscription, acceptance of VW Car-Net Terms of Service, and vehicle cellular and GPS connectivity. Availability of voice control functions and artificial intelligence features vary based on vehicle model, model year, and trim. AI features integrated with Plus Speech are provided by a third-party, and use of the AI features are subject to the third-party provider’s terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the AI features. Any actions taken or reliance on such AI features are at your own risk. Always consult the Owner’s Manual for specific information about your vehicle. Always pay careful attention to the road and do not drive while distracted.
myVW
myVW Overview
All things VW. All in one place.
Put essential tools and information at your fingertips. Enjoy these features:
- Service reminders1, scheduling & history2.
- Roadside assistance requests3.
- Owner's manual and tutorials.
Plus when you activate VW Car-Net®, you can access connected features such as:
- Remote start (if equipped)4, lock/unlock5, honk & flash6.
- Last parked location7.
- Vehicle health status8 and maintenance alerts22.
Learn more about the benefits of myVW by watching this video .
Enroll in myVW
This process applies if enrollment is not performed by a dealer.
Download the myVW app9.
Click "Sign up" and enter your email and a password.
You'll get an email; click on the link.
Follow the steps to set up your account.
If you do not see your car in the app:
• Enter the VIN found on the driver's side of the dashboard.
• Scan a QR code or enter a registration number from your Infotainment screen. To find these, go to Menu > Settings > VW Car-Net online services > Registration.Create a 4-digit PIN10.
Activate VW Car-Net to enjoy remote features.
Adding Additional Users
Additional users can be added to your myVW account.
Login to the myVW app9.
Select the "person" icon for Account Management in the bottom navigation menu.
In the "Vehicle Management" submenu, select Additional Users to add a user.
Complete the required fields.
Select the role you wish the additional user to have (primary user or additional user).
Select the type of access to information and controls that you wish the additional user to have.
Select the Send invitation button to text the additional user a link.
The additional user then needs to tap the link in the message they received and follow the prompts to download the myVW app9, set up their account, accept the terms of service, and add the vehicle to their garage.
View Remote Access Features
After you've logged into the myVW app9, you can access remote features11 from the Home tab of the bottom navigation menu. Here, you'll be able to:
- View your vehicle's door and window status, estimated fuel level, and odometer8.
- Remote start your vehicle4, lock or unlock your doors5, and if you need some help finding your parked vehicle, you can honk the horn and/or flash your lights10, and find your vehicle's last parked location12.
- Set vehicle alerts to keep track of features like your vehicle's speed and location6.
- Check your driving data and potentially save more by signing up for available insurance discounts13.
Remote Start Using the myVW mobile App
Start your vehicle remotely4, if remote start is equipped, using the myVW mobile app9. Here's how:
Login to the myVW app.
From the home screen, select Remote Start.
Tap Start.
When prompted, confirm the vehicle location by entering your four-digit PIN10.
• If enabled, iOS devices may use Face ID for authentication instead of entering the PIN.A "success" message and countdown timer should appear on the home screen to indicate the vehicle has been started.
• If the remote start request is unsuccessful, a notification will appear and ask that you try again.
Lock/Unlock Using the myVW App
Lock or unlock your vehicle doors5 from your myVW mobile app9. Here's how:
Login to the myVW app.
From the home screen, select Doors.
Tap either Lock or Unlock.
A "success" message appears on the home screen to indicate the doors have either locked or unlocked.
• If the lock or unlock request is unsuccessful, a notification will appear and ask that you try again.
Honk and Flash Lights Using the myVW App
Use the Honk & flash6 feature to help you find your vehicle in a crowded parking lot, or in situations where you need to get attention. Here's how:
Login to the myVW mobile app9.
From the home screen, select Honk & flash.
Tap either:
• Flash lights to only flash the vehicle headlights.
• Honk & flash to flash the headlights and honk the horn.- A "success" message appears on the home screen to indicate that the "Flash lights" or the "Honk & flash" request was successful.
• If the "Flash lights" or "Honk & flash" request is unsuccessful, a notification will appear and ask that you try again.
Setting Vehicle Alerts
Vehicle alerts6 in the myVW app9 allow you to easily set boundaries to help you keep track of things like your vehicle's speed and location.
Set a Boundary Alert
Boundary Alerts6 lets you know when your vehicle enters or exits a designated area. Up to four boundary alerts can be set. Here's how:
Login to the myVW app9.
From the home screen, select the ellipses in the upper right corner next to your vehicle's image.
Choose "Set up vehicle alerts" from the dropdown menu.
Choose Boundary.
Select Create Boundary Alert and set your location either by clicking on the map or searching for a place in the search bar.
Set the radius either by using the + button or by moving the slider to the right to increase the radius from 0–25 miles.
After the location is set, in the "Create Boundary Alert" screen, you can then:
Customize the name of the boundary in the "Name alert" field.
Adjust the date and time, and occurrence, if desired.
Modify the notification setting to send alerts when the vehicle has entered and/or exited the given radius.
Set the alert frequency.
Manage who will be notified of this boundary alert.
Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus.
Set a Curfew Alert
Curfew Alerts6 can help you keep track of when your vehicle is in use during a specific timeframe that you set. Up to two curfew alerts can be set at a time. Here's how:
Login to the myVW app9.
From the home screen, select the ellipses in the upper right corner next to your vehicle's image.
Choose "Set up vehicle alerts" from the dropdown menu.
Choose Curfew.
Select Create Curfew Alert and in the next menu, customize the following settings:
- Customize the name of the curfew alert in the "Name alert" field.
- Adjust time, day, and occurrence, if desired.
- Set alert frequency.
- Manage who will be notified of the curfew alert.
- Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus.
Set a Speed Alert
Get a heads-up when your vehicle is driven faster than you'd like by setting a Speed Alert⁶. Up to two speed alerts can be set at a time. Here's how:
Login to the myVW app9.
From the home screen, select the ellipses in the upper right corner next to your vehicle's image.
Choose "Set up vehicle alerts" from the dropdown menu.
Choose Speed.
Select Create Speed Alert and in the next menu, customize the following settings:
- Customize the name of the speed alert in the "Name alert" field.
- Set the maximum speed using the + and - buttons or moving the slider to the desired speed (up to 80mph).
- Tip: When using the + and - buttons, the mph value is adjusted in increments of 5; whereas the speed slider can be used to adjust the mph value by 1.
- Adjust time, day, and occurrence, if desired.
- Set alert frequency.
- Manage who will be notified of the speed alert.
- Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus.
Set a Valet Alert
When you set the Valet Alert6, you'll be notified if your vehicle leaves a 0.25 mile radius from where your mobile phone is located. To set the valet alert:
Login to the myVW app9.
From the home screen, select the ellipses in the upper right corner next to your vehicle's image.
Choose "Set up vehicle alerts" from the dropdown menu.
Choose Valet.
Select Create Valet Alert and in the next menu, you can:
Set the alert frequency.
Manage who will be notified of the valet alert.
Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus.
Trials & Subscriptions
Safe & Secure
Drive with confidence, knowing we're here for you when things don't go quite like you planned.
Once you've accepted the Car-Net Terms of Service during myVW sign up, enroll in Safe & Secure14 from within the Shop section of the myVW app9. You'll then receive the following benefits for five years at no additional cost:
- Emergency Assistance15.
- Automatic Crash Notifications15.
- Anti-theft Alerts16.
- Information Assistance17.
- Stolen Vehicle Locator18.
- Vehicle H.E.L.P.®19.
- Road Awareness Alerts19.
Emergency Assistance
Call for help by simply pressing the SOS button to connect to emergency services. Your vehicle location is transmitted so that help can be sent immediately, all while the operator remains on the line with you for comfort.
Automatic Crash Notifications
No one plans to get in an accident. When your airbags go off, you will automatically be contacted by the Car-Net Response Center to see if help is needed.
Anti-theft Alerts
You get alerts on your smartphone through the myVW app when an intrusion detection alert is activated while you are away from your vehicle.
Information Assistance
By pressing a button in your vehicle you can connect with a call center operator to request specific Destination information. The Destination information is sent directly to your vehicle’s navigation* system, where you can save it to your address book or get turn-by-turn directions.
*Applies to vehicles equipped with factory-installed navigation.
Stolen Vehicle Locator
If your vehicle is ever stolen, upon your authorization, a Safe & Secure Emergency Specialist can work with authorities to access your vehicle’s location remotely.
Vehicle H.E.L.P.®
When H.E.L.P.® mode is activated, oncoming vehicles can be notified that your vehicle is disabled on the road due to a crash or maintenance issue (e.g., flat tire) for collision avoidance.
Road Awareness Alerts
Road Awareness Alerts are in-vehicle notifications that appear on your infotainment screen. These warnings may appear if you are in the path of an emergency vehicle or if there is a disabled vehicle nearby.
Vehicle Insights
Confidence at your fingertips. With Vehicle Insights20, you can help keep tabs on your vehicle’s health and status, and receive maintenance reminders.
Essential features include:
- Maintenance Alerts22.
- Vehicle Health Report21.
- Vehicle Status: Odometer, Fuel remaining20.
Wi-Fi Hotspot
Keep passengers entertained on those long car rides with a Wi-Fi Hotspot23 subscription - connect up to four Wi-Fi enabled devices.
To learn how to set up and connect to vehicle’s your Wi-Fi Hotspot, check out this video .
Plus Online Radio
Upgrade your Wi-Fi Hotspot subscription with Plus Online Radio24. Get access to over 30,000 unique internet radio stations right from your infotainment system when you purchase a Plus Online Radio subscription.
Plus Nav
Enhance your commute with online navigation*. When you purchase a Plus Nav25 subscription, you gain access to traffic information, map updates, and more, right from your infotainment system.
*Applies to vehicles equipped with factory-installed navigation.
Plus Speech with AI
Plus Speech with AI26 brings your in-vehicle voice assistant to the next level. With the help of generative AI, you can get answers to a wider range of questions and requests. Looking for recipe ideas on the way to the grocery store? Wondering what sights to see in a new city? Just start by saying “Hello Volkswagen…”
Additionally, with online advanced voice control brought to you by the enablement of Plus Speech with AI, your vehicle’s voice control system can recognize and respond to conversational language. It can also control certain vehicle functions, check the local weather forecast, get directions*, and more.
*Applies to vehicles equipped with factory-installed navigation.
To learn more about myVW, go here .
1 Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
2 Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
3 Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner’s literature for limitations and details.
4 Requires myVW mobile app, acceptance of Car-Net Terms of Service, and compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
5 Requires myVW mobile app and acceptance of Car-Net Terms of Service. Standard text and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
6 Requires myVW mobile app and acceptance of Car-Net Terms of Service. Standard text and data rates may apply.
7 Standard text and data rates may apply and requires acceptance of CarNet Terms of Service. Do not use feature to locate stolen vehicle.
8 Requires acceptance of Car-Net Terms of Service. Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines.
9 Requires acceptance of myVW Terms of Service. Standard text and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
10 Sharing your PIN or account information will allow others to access and/or modify your vehicle’s VW Car-Net functions and settings through the Car-Net web portal, myVW portal or myVW mobile app.
11 5-year Remote Access services available on most MY20 and newer vehicles. Not available on MY19 and older vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net Remote Access requires a VW ID, myVW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing vehicle 12/6/2023 KMI Internal hardware. All Car-Net Services are subject to change, discontinuation, or cancellation without notice. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet.
12 Standard text and data rates may apply and requires acceptance of CarNet Terms of Service. Do not use feature to locate stolen vehicle.
13 Requires myVW account and acceptance of Car-Net Terms of Service. Discounted insurance rates may not be available in all states. Discounts are provided by third-party auto insurance companies and are not guaranteed. Use of your vehicle by multiple drivers may impact your driving score and your ability to obtain discounted insurance. Always obey all speed and traffic laws.
14 Five (5) year plan applies to new, unused MY23-24 Volkswagen vehicles equipped with Car-Net hardware. Valid in the U.S. only. The 5 years of coverage will begin on the original (new, unused) vehicle in-service date. Enrollment in the plan is required for services to be activated. Any remainder of Safe & Secure plan at time of resale is transferable to the subsequent owner. Paid subscription is required to continue services after plan expires. Services require VW ID, myVW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of myVW and Car-Net Terms of Service (for use of the myVW application(s) and Car-Net service). Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing vehicle hardware. All Car-Net Services are subject to change, discontinuation, or cancellation without notice. Always pay careful attention to the road and do not drive while distracted. All services and features may not be available on all vehicles. For example, ID.4 vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts. Some features may require the most recent software update. Certain services may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services. Standard text and data rates may apply.
15 May require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services.
16 Requires myVW mobile app. Standard text and data rates may apply. ID.4 Safe & Secure plan (for all model years) does not include Anti-Theft Alerts.
17 MY21 ID.4 Safe & Secure does not include Information Assistance.
18 For use by law enforcement authorities only. See Terms of Service for details. ID.4 Safe & Secure plan (for all model years) does not include Stolen Vehicle Location services.
19 Requires myVW account, Car-Net Safe & Secure subscription, vehicle cellular and GPS connectivity, and acceptance of VW Car-Net Terms of Service. Alert services are provided by a third-party and availability of alert services vary based on vehicle equipment and continued availability of 4G LTE cellular service, which is outside of Volkswagen's control. See Terms of Service for details. Always pay careful attention to the road and do not drive while distracted.
20 Requires myVW mobile app and acceptance of Car-Net Terms of Service. Must be enrolled in Vehicle Insights. Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines and warnings.
21 Requires acceptance of Car-Net Terms of Service. Must be enrolled in Vehicle Insights. Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines and warnings. Vehicle Health Reports may not be available on all EV models.
22 Requires myVW mobile app and acceptance of Car-Net Terms of Service. Must be enrolled in Vehicle Insights. Message and data rates may apply.
23 Requires myVW account and acceptance of Car-Net Terms of Service. The Wi-Fi hotspot feature is intended for passenger use only. 4G LTE coverage is not available in all areas. See materials provided for terms, privacy, data security details. Requires trial or paid Wi-Fi plan from third party wireless provider.
24 Requires myVW account, paid Car-Net subscription, vehicle to be equipped with compatible infotainment system, acceptance of VW CarNet Terms of Service, active data plan, and vehicle cellular and GPS connectivity.
25 Requires myVW account, paid Car-Net subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of VW Car-Net Terms of Service and vehicle cellular and GPS connectivity.
26 Requires a VW ID, myVW account, Car-Net subscription, acceptance of VW Car-Net Terms of Service, and vehicle cellular and GPS connectivity. Availability of voice control functions and artificial intelligence features vary based on vehicle model, model year, and trim. AI features integrated with Plus Speech are provided by a third-party, and use of the AI features are subject to the third-party provider’s terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the AI features. Any actions taken or reliance on such AI features are at your own risk. Always consult the Owner’s Manual for specific information about your vehicle. Always pay careful attention to the road and do not drive while distracted.
Doors and Windows
Locking and Unlocking Doors
Using Keyless Access
Keyless Access, if equipped, makes it possible to unlock and lock your vehicle without actively using the key. A valid vehicle key must be present within the vicinity of the vehicle to use this function.
Unlock with Keyless Access
Make sure you have your key fob with you.
To unlock the driver or front passenger door, push the button on the desired door handle once.
To unlock all doors, push the button on the door handle twice.
Pull the handle to open the door.
Lock with Keyless Access
- Make sure you have your key fob with you.
- Push the button on the door handle to lock all doors.
Using Central Locking Buttons
The central locking buttons located on the inside of the front doors function when the ignition is on or off, but only when all doors are closed.
- Unlocks the vehicle.
- Locks the vehicle.
Lock and Unlock Settings
Customize which doors to unlock with Keyless Access
Keyless Access can be set so that pushing the button on the door handle once does one of the following: unlocks only that specific door, unlocks all vehicle doors, or unlocks all doors on the side where the key is located.
Make sure the vehicle is parked. The vehicle will not allow you to customize Keyless Access while driving.
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Open and close settings.
Select Unlock doors and select which doors to lock or unlock with Keyless Access:
"All doors" unlocks all doors.
"Single Door" unlocks only the door whose button was pressed.
"Vehicle side" unlocks only the door on the side where the key is at the moment.
Central locking acoustic confirmation
When enabled, the central locking acoustic confirmation tone will sound as an audible confirmation when locking your vehicle with the key fob. You can enable or disable this within the Infotainment system by following these steps:
Select CAR from the Infotainment touchscreen.
Select Settings.
Select Open and close settings.
Select or deselect “Central locking acoustic confirmation” as desired.