Introduction to Your ID. Buzz
The information within this guide must be used in conjunction with the information in the Volkswagen Owner’s Manual. You should refer to your vehicle’s Owner’s Manual and Infotainment System Booklet for all information, warnings and feature limitations. Always pay careful attention to the road and do not drive while distracted. Some Infotainment features can only be accessed and operated when the vehicle is standing still.
Steering Wheel Left Side Controls
Buttons for operating the Cruise Control or Adaptive Cruise Control and Travel Assist features.
Volume Slider: Adjust the volume for audio, navigation, and notifications. This operates with a finger slide or press for selection.
Steering Wheel Right Side Controls
Buttons to control audio selections, voice control, and the ID. Cockpit.
Voice Control Button: Activates the Voice Control system. A short press activates the native Volkswagen Voice Control system. A long press activates Voice Control for a paired phone or App-Connect.
VIEW Button: Changes the ID. Cockpit view between Basic and Simplified.
Media Slider: Control media with track forward and backward. This operates with a finger slide or press for selection.
Turn Signal, High Beam, and Windshield Wiper Lever
Intermittent and AUTO-Low/High functions for the front wipers are activated with the switch on the front of the stalk.- Press the button on the end of the stalk to the first level for a single wipe.
- Press and hold the button in the second level to wash.
Rear wiper and washer are controlled with the switch on top of the stalk. - Push the switch one click to the right to activate the rear wiper.
- Push and hold to wash the rear window.
NOTE: After washing the rear window, the switch will return to the Off position. To turn off the wiper after washing, turn the switch by one click.
The turn signal is turned on by pressing the stalk up for right turn signal and down for left turn signal.
Push the stalk away from you to turn on the high beam headlights, or to engage auto high beams, when available. Pull the stalk toward you to flash the high beam headlights or turn them off if they are on.
Gear Selector
Select your desired drive gear by rotating forward once for Drive (D), rotating forward twice for Energy Recuperation (B), or backwards once for Reverse (R). Neutral is selected by rotating forward or backward.Vehicle Menu
Access useful vehicle settings.Infotainment
User-configurable touchscreen with voice control for easy access to various features, including phone, media, radio, App-Connect, climate control, vehicle settings, and the Navigation system.ID. Cockpit Screen
High-resolution LCD color screen capable of displaying different vehicle information and driving data. Briefly pressing the VIEW button on the steering wheel allows you to focus your preferred display and toggle the remaining display options.USB-C Ports and Wireless Charging Tray
USB Type C ports can either charge or transfer data from a USB device. Ports marked with
the USB symbol can transfer data and charge, while ports marked with 
the battery symbol can only supply power.
Charge a compatible device wirelessly by placing it face-up in the wireless charging tray.Climatronic Control
Control of the cabin’s temperature and ventilation can be automatically controlled or manually controlled by adjusting temperatures and modes. Seat heating and ventilation can also be activated as desired.Starter Button (not shown)
Some vehicle functions are activated as soon as the driver approaches the vehicle with the vehicle key. When the driver presses the brake pedal, the vehicle automatically turns on. Some vehicle functions are deactivated when the parking brake is engaged, and the vehicle can also be turned on and off using the button as an alternative.Volume Slider
Control the infotainment’s volume through a touch-sensitive slider bar. Either touch each end of the bar to raise or lower volume, or slide your finger left or right across the bar to adjust.Driver and Passenger Temperature Sliders
Control HVAC temperature in each zone with a touch-sensitive slider bar. Either touch each end of the bar to raise or lower temperature, or slide your finger left or right across the bar to adjust.Home Button
To open the home screen, tap Home.Charging Menu
Set charging locations, maximum or high-voltage battery state of charge, and prioritize charging sessions from within the Charging menu.App Favorites
Customizable shortcuts for frequently used functions and menus.Light & Sight Panel
Control functions such as headlights, power exterior lights, defrost, and more, depending on vehicle equipment.Rear Sliding Door Controls
Open or close the rear sliding doors by pressing the button on the respective side. Press the center button to disable the power functionality of the sliding doors; doors can still be manually operated.
Starting & Stopping Your ID. Buzz
The ID. Buzz features convenient all-electronic ignition and drive activation.
Turning On the Vehicle
Some vehicle functions are activated as soon as you sit in the driver's seat with a valid key fob on you, but the drive train is not yet activated. This is called comfort-ready mode.
With a valid key in the vehicle, press the brake pedal and the drive system activates. A “READY” text in the ID. Cockpit as well as an audible low, constant hum indicate the vehicle is ready to be driven.
Shutting Off the Vehicle
When a drive is complete, press the brake pedal.
Set the electronic parking brake by pressing the button on the end of the gear selector.
With the electronic parking brake activated, simply exit the vehicle to power it off automatically.
Gear Selector Lever
The ID. Buzz has an intuitive shifter on the right side of the steering column. Twist to activate Drive or Reverse, or press the 
button on the end to engage Park.
From the N position, where no power is transmitted to the wheels and the braking effect of the electric drivetrain is not available:
- D: Twist the gear selector forward.
- B: Twist the gear selector forward twice. This will engage energy recuperation when coasting.
- R: Twist the gear selector toward you. Only select this gear when the vehicle is stationary.
- : Only switch on when the vehicle is stationary.
Watch the Multi-Function Steering Wheel and Gear Selection video.
Charging
Types of Charging
AC Charging
Level 1 AC charging can be done at home using a Level 1 charging cable. This is the slowest form of charging and is typically used overnight as supplemental charging.
Level 2 AC charging can be done at a charging station, by using a Level 2 charging cable, or by using a wall box which offers higher AC power than a standard outlet.
2-in-1 Mobile EV Charge Cable
Volkswagen offers a 2-in-1 Mobile EV Charge Cable, which offers both Level 1 and Level 2 charging capabilities. Please reach out to your preferred dealer to check availability or scan the QR code below.
Purchase a 2-in-1 Mobile EV Charge Cable in the
Volkswagen Parts and Accessories Online Store.
DC Fast Charging
Level 3 DC charging can be performed at a public charging station where it is charged with a very high charging power. This significantly reduces the charging time.
How to Charge the Vehicle
Connecting the Charging Cable
With the vehicle unlocked, press on the left side of the charge port door.
Note: The rear passenger sliding door will not open all the way if the charge port door is open.• If using a DC fast charger, remove the DC protective cap from the charge port.
Plug in the charging cable, making sure the cable is secure. Do not press the button on top of the connector when inserting.
If using a public Level 2 or Level 3 charger, you may need to activate the charge via mobile app, charger screen, or other instructions on the charger.
Depending on your charge settings, the charge session may start immediately or begin later if a scheduled charge is programmed. A green indicator light near the charge port confirms a successful connection and active charge session. In addition, you'll see charging status details displayed in the vehicle's Infotainment screen.
Note: A very high charging power is used for DC fast-charging. Frequent fast-charging can permanently decrease battery capacity. Charge the high-voltage battery primarily with AC power.
Disconnecting the Charging Cable
Unlock the vehicle.
• If “Unlock AC charging connector automatically” is enabled in the charging settings, the charging connector will automatically unlock once Level 1 or Level 2 AC charging is completed. To activate this feature, go to Charging > Settings > Unlock AC charging connector automatically and enable the feature with the toggle.
Press the release button on the charging connector and remove the charging connector.
• If using a DC fast charger, replace the DC protective cap on the charge port.
Press the charge port door to close it, ensuring it fully latches with an audible click.
Scheduled Charging via the Infotainment System
Charge scheduling can be used to limit when the vehicle charges in order to take advantage of off-peak electricity rates (if you are enrolled in a plan from your electrical utility that offers variable rates), or to ensure the vehicle is freshly charged for a planned journey.
To set up a charging schedule:
Save a charger location by opening the Charging app from the App menu.
Select Locations in the left navigation bar.
Tap “Add current position as a charging location” and enter a name for the location, then select OK.
Tap one of the timer icons or > to open the scheduling menu.
Set the desired departure time and select the days of the week for this departure, as well as if you want it to repeat.
You can also set the Climatronic system to have the cabin pre-conditioned for the departure. Heating the cabin in cold weather also warms the battery for better performance.
To set the desired temperature:
Open the Aux. climate app from the App menu.
Select Climate ctrl. in the left navigation bar.
Set the desired temperature via – or +, and toggle “Automatic window defogger” on or off as desired.
Select Departure in the left navigation bar.
Tap one of the timer icons or > to open the scheduling menu.
Set the desired departure time and select the days of the week for this departure.
To enable, check the box next to the desired departure time.
Enable “Include climate control” in your charge schedule.
Cold Weather Charging
Like most EV battery systems, Volkswagen electric vehicles are optimized for an ambient temperature of around 72 degrees Fahrenheit. When the battery is cold, it may only accept a lower charging power. The vehicle’s software determines this limitation, and it is necessary to prevent damage within the lithium-ion cells.
Here are some tips to help you get the most out of your ID. Buzz in colder weather:
• Try preconditioning the climate settings while your EV is connected to a charger. This will help ensure the effort of heating the cabin doesn’t come from the high voltage battery but rather the electrical power grid, thus maximizing the energy available when driving.
• Typically, the higher your state of charge (SOC), the slower the speed your vehicle will charge, contrary to what one may think. Your ID. Buzz will calculate and request from the charger the energy needed to charge the high-voltage battery safely and efficiently while considering things like temperature and consumption needs (like climate preconditioning).
Battery Optimization
Check your vehicle’s current DC charging potential and time needed to reach maximum potential using battery heating. You can also manually enable battery heating if needed.
Open the Charging app from the App menu.
Select Optimization in the left navigation bar.
If available, tap “Start battery heating” before charging at a DC fast charging station. If there is active route guidance to a charging station using factory-installed navigation, battery heating will be automatically engaged as needed.
Note: The option for battery heating will only appear if it’s needed.
Electrify America Charging Plan
The 2025 Volkswagen ID. Buzz includes 3 years of Electrify America Pass+ membership¹ with Plug&Charge² and 500 kWh of charging on us! Pass+ members save about 25% off the Electrify America base charging rate as compared to Guest and Pass members. Electrify America expects to have more than 1,700 charging stations with over 9,500 chargers along major highways and cross-country routes by the end of 2025 to keep you charged on road trips.
Open the Electrify America app on your mobile device and create an account (requires email verification). If you already have an Electrify America account, tap Account at the bottom of the screen.
Tap Choose Membership Plan, then scroll down and tap Premium Offers.
Input your 6-digit enrollment code, available from your selling VW dealer or VW Customer Care at 1-800-822-8987, and select the 2025 ID. Buzz Charging Plan. Follow the instructions in the app to activate the Charging Plan and Plug&Charge.
Learn more about Electrify America at
www.electrifyamerica.com/vw
Using Plug&Charge
Once you’ve done the one-time activation in the Electrify America app, simply:
Pull up to an available charger at an Electrify America DC fast charging station and park.
Plug the charging connector into your vehicle and wait for the vehicle-charger connection to be established.
Check the charger screen to ensure charging has begun.
Note: The Plug&Charge feature deactivates with the expiration of the included Charging Plan.
¹Available on new model year 2025 Volkswagen ID. Buzz vehicles purchased from an authorized U.S.-based Volkswagen dealer. Thirty-six (36) months of Pass + pricing and 500 kWh of complimentary DC Fast or L2 charging begins upon vehicle purchase. Complimentary charging does not include any idle fees and their associated or applicable taxes assessed at the charging station. You will be responsible for paying such fees through your account if you incur them during a charging session. Non-transferable. Not available for commercial use, such as ride-hailing and ridesharing. Requires Electrify America account, app, acceptance of Terms of Use, Privacy Policy, Promotion Terms and Conditions, enrollment in VW ID. Buzz Charging Plan, and $10 deposit to pre-fund idle fees, which may be automatically reloaded. See Terms of Use for details. Unused idle fee deposit will be refunded when account is closed. After the 2025 ID. Buzz charging plan benefits terminate or expire, your account will convert to a basic Electrify America “Pass” account. Your actual charging speed may vary.
²Plug&Charge can only be used at Electrify America DC fast charging and Level 2 public charging stations. The feature is available for use upon purchase of a new, unused 2025 Volkswagen EV and can only be utilized by the original purchaser/owner for the duration of the included charging plan. Not valid for subsequent owners. Functionality will deactivate upon expiration of the included 3-year charging plan, which begins upon vehicle purchase. Requires Electrify America mobile app, account, enrollment in the included vehicle charging plan, acceptance of Plan Disclosure, set up of payment method and activation of Plug&Charge in the Electrify America app. Activation usually takes a few minutes but may take longer depending on your vehicle and its cellular connectivity.
myVW Mobile App
All things VW. All in one place.
Put convenient tools and information at your fingertips1. Enjoy these features:
- Service reminders2, scheduling, and history3
- Roadside assistance requests4
- Owner’s literature and tutorials
Plus, with subscriptions to Remote Access5 and Vehicle Insights6 via the myVW app7, you can access features such as:
- Remote Battery Charging8
- Remote Climate Controls8
- Remote Lock/Unlock8
- Remote Door and Window Status8
- Charging Station Locator9
- Check battery charge level, estimated range, and odometer10
Enroll in myVW
Below process applies if enrollment was not performed by a dealer.
Enrollment in the myVW mobile app7 begins in the vehicle. Before you’ve enrolled, you’ll be prompted within your infotainment touchscreen to create a primary user profile, which will kickstart the myVW enrollment flow.
Or, if you missed the initial prompt, here’s another way to enroll:
Download the myVW app.
Click Sign up.
Enter your email and a password.
You’ll get an email; click Verify your email address.
Follow the steps in the app to set up your account.
If your vehicle does not automatically show up in the app, it will prompt you to:
• Enter your VIN (Find this below the windshield on the driver’s side).
• Use the app to scan a QR code in your infotainment screen (Find this under Users).
Watch the myVW Mobile App Overview video.
To learn more, check out vw.com/owners
Adding Additional Users
A great way to help keep your Volkswagen family connected is to add a trusted user to your myVW7 account. Here’s how:
Login to the myVW app.
Select Account Management found in the bottom navigation menu.
In the Vehicle Management submenu, select Additional Users.
Complete the required fields.
Select the type of access to information and/or controls you wish the additional user to have.
Select the Send invitation button and a text with a link will be sent to the additional user.
The additional user can then tap the link in their text message and follow the prompts to download the myVW app, set up their account, accept the Terms of Service, and add the vehicle to their Garage.
Climate & Defogger
Set your preferred interior temperature8 before your journey even starts.
From the home page in the myVW mobile app7, select Climate.
Adjust the temperature by moving the slider.
- Enable the climate functions by setting the Climate control toggle to ON.
Pre-climatizing the cabin when not plugged into a charger uses energy from the high-voltage battery and can affect actual vehicle range.11
Battery Settings
Easily adjust important battery and charge settings10 in the myVW mobile app7. From the mobile app home screen, select the ellipses icon 
in the upper right corner of the vehicle image, and choose Battery.
Energy Management
In situations where the 12-volt battery is too low for myVW and your ID. Buzz to communicate, enabling the “Energy management”10 function will use energy from the high voltage battery to help support remote requests.
Energy usage from the high-voltage battery for remote and other operations can affect actual vehicle range.11
Battery Care Mode
To automatically set your battery’s target state of charge (SOC) to 80%, toggle “Battery Care Mode” to ON.10
Target Charge Level
Adjust your target state of charge (SOC) using the slider.10
For everyday use, we recommend setting the maximum SOC to 80% to prolong the life of the high-voltage battery. We recommend charging the high-voltage battery to 100% only before long journeys. See your Owner’s Manual for more detailed information and important safety warnings.
Charge Current
You can help control the charging power delivered to your vehicle by setting the charge current.10
To get the most available charge power possible, set to “Max”.
In situations where load reduction on your local power supply is needed, set to “Reduced”. Doing so will limit the power draw to 10 amps.
Release Charging Connector
When plugged-in and actively charging, the vehicle locks the charging cable in place to ensure a secure connection.
If using a Level 1 or Level 2 charger, you can set the frequency of which you’d like the vehicle to automatically unlock10 the charge cable once the session is complete.
• Always
• Once
• Never
Navigation & Finding Charging Stations
In the “Navigation” menu, you can search for points of interest using the “Search” field, and easily filter charging stations9 and parking locations nearby.12
When searching for a charging station, you can filter by availability, and easily see information about the charging station, such as connector type and maximum power.
Once you’ve found your destination, you can also send directions right to your vehicle’s navigation system, helping to save you time in advance of your next journey.
Manage Notifications
Stay “in-the-know” by setting up your in-app notifications.7
To enable or disable desired notifications, tap the ellipses icon in the upper right corner of the vehicle image, and select Manage vehicle. Then select Notifications.
From there, you can allow all notifications and confirm which alerts you’d like to receive.
Health and Maintenance
From the “Service” tab in the mobile app7, you can view critical information about your next maintenance service and any open recall or service actions for your vehicle. You can also:
• Check in on your vehicle’s health by accessing the Vehicle Health Report13
• Set and view information for your preferred dealer
• And more…
Plus…
Plus Speech with AI
Plus Speech with AI14 brings your in-vehicle voice assistant to the next level. With the help of Generative AI, you can get answers to a wider range of questions and requests. Looking for recipe ideas on the way to the grocery store? Wondering what sights to see in a new city? Just start by saying “Hello IDA…”
Plus Nav
Plus Nav15 gives you online traffic information, online route updates, online map updates, and lets you easily find parking locations and charging stations.
Wi-Fi Hotspot
The Wi-Fi hotspot16 capability allows passengers to connect multiple devices and enjoy full-speed internet connectivity on the go.
Get started with your 30 day or 1GB free trial in the myVW app7:
Go to the Shop tab of the myVW mobile app.
Select Wi-Fi Hotspot.
Accept the Terms and Conditions.
Tap Submit.
Watch the myVW Wi-Fi video. Safe & Secure
Added peace of mind can be found with 5 years of included VW Car-Net® Safe & Secure.17
You’ll get:
• Automatic Crash Notifications18 – When your vehicle detects a deployed airbag or rollover, it will automatically connect you with the Volkswagen Response Center to see if you need assistance.
• Emergency Assistance18 – If you or a passenger need help, just press the SOS Button in your vehicle and the Volkswagen Response Center can send help to your vehicle’s location.
• Information Assistance – You can contact one of our agents for help, all while keeping both hands on the wheel and your eyes on the road.
After you’ve accepted the myVW and VW Car-Net® terms of service, you can enroll in Safe & Secure from the Shop tab in the mobile app.7
To download the myVW app, scan the QR code or visit your device’s app store
1Car-Net connected vehicle services are available on most MY20 and newer vehicles and require a trial or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain Car-Net connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet. Always pay careful attention to the road and do not drive while distracted.
2Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
3Service History is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
4Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner’s literature for limitations and details.
55-year Car-Net Remote Access connected vehicle services available on most MY20 and newer vehicles and begin on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan. Must be enrolled in Car-Net Remote Access.
67-year Car-Net Vehicle Insights plan applies to MY25 and newer Volkswagen vehicles equipped with Car-Net hardware. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Vehicle Insights plan. Enrollment in the plan is required for services to be activated. Paid subscription is required to continue services after plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services. Must be enrolled in Car-Net Vehicle Insights.
7myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
8Remote Charging, Remote Climate Controls, Remote Lock/Unlock, and Remote Door and Window Status require myVW mobile app and acceptance of Car-Net Terms of Service. Message and data rates may apply. Must be enrolled in Car-Net Remote Access.
9Charging Station Location information provided by a third party. Volkswagen is not responsible for accuracy of location or charger availability for any charging station shown.
10High Voltage Battery Status and Settings require myVW mobile app and acceptance of Car-Net Terms of Service. Must be enrolled in Vehicle Insights. Message and data rates may apply.
112025 ID. Buzz 1st Edition (RWD), Pro S, and Pro S Plus (RWD) EPA estimated total range is 234 miles. 2025 ID. Buzz 1st Edition (AWD) and Pro S Plus (AWD) EPA estimated total range is 231 miles. Actual mileage and range will vary and depend on several factors including driving and charging habits, accessory use, temperature and topography, battery age, load, and vehicle condition. Battery capacity decreases with time and use. See owner’s manual for details.
12Parkopedia Parking Information is powered by Parkopedia. Requires parking facility participation. Volkswagen is not responsible for accuracy of pricing & payment options, hours of operation, or features. See parkopedia.com for important information and details. Message and data rates may apply.
13Refer to your vehicle’s warning and indicator lights for the most current diagnostic information. Always consult owner’s literature for maintenance guidelines and warnings. Vehicle Health Reports and Health Status may not be available on all EV models.
14Plus Speech with AI requires myVW account, trial or paid Plus Speech with AI subscription, vehicle to be equipped with compatible infotainment system, acceptance of VW-Car-Net Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity. Availability of voice control functions and artificial intelligence features vary based on vehicle model, model year, and trim. AI features integrated with Plus Speech are provided by a third-party, and use of the AI features are subject to the third-party provider’s terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the AI features. As of September 17, 2024, responses provided by the AI features are limited to information and events before January 2022. Any actions taken or reliance on such AI features are at your own risk. Always consult the Owner’s Manual for specific information about your vehicle.
15Plus Nav requires myVW account, trial or paid Plus Nav subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of VW Car-Net Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
16Wi-Fi Hotspot requires myVW account and mobile app, acceptance of Car-Net Terms of Service, and availability of 4G LTE vehicle cellular connectivity and vehicle GPS signal. Certain services may collect location information. The Wi-Fi hotspot feature is intended for passenger use only. Up to 4 devices can be supported using in-vehicle connectivity. 4G LTE coverage is not available in all areas. Use of Wi-Fi Hotspot requires trial or paid Wi-Fi plan from third party wireless data provider and is subject to the data provider’s customer agreement. 30-day/1GB (whichever occurs first) hotspot trial begins on activation date. See materials provided by the data provider for terms, privacy, data security details. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors.
175-year Car-Net Safe & Secure connected vehicle services available on most MY20 and newer vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.
18Automatic Crash Notification and Emergency Assistance may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services.
Infotainment & ID. Cockpit
Infotainment
The ID. Buzz allows users to personalize their experience right from the infotainment touchscreen. Configure shortcuts and widgets, re-order app icons, and access controls for key vehicle functions.
Only perform the actions described here when safely parked, and do not drive while distracted.
To customize the order of icons in the App Menu:
Touch and hold an icon.
Drag and drop the icon to the desired location.
The touchscreen allows users to create customized “widget pages” with their most desired features.
To create a new page layout:
Tap HOME.
Tap and hold an existing tile until an additional window appears.
Touch the + button and choose a page layout of your choice.
NOTE: New tiles are created without any functions.
To customize widgets:
Tap HOME.
Tap and hold an existing tile until an additional window appears.
Tap on the tile you want to change.
Tap the desired function in the additional window. Some features are not available in all tile sizes.
The desired features are now ready for touch control.
The Climate Control widget offers several swipeable screens to best suit you.
The Navigation widget provides easy input of destinations and Points of Interest.
The Phone widget puts call information at an easy-to-read level.
The Radio widget gives quick access to audio selections. Tap a station to select.
The Radio widget can control all of the functions of the media system.
Radio 
To tune into radio sources like FM radio, select the Radio app from the App Menu or tap the radio widget on the Home screen. From there, tap Radio from the list on the left for a list of available stations and other functions such as a frequency band selector.
Touch the
and 
arrows to select the previous or next available station, or scroll between any saved favorite stations.Frequency/Source button allows you to switch between different media options.
Favorites 
While in Radio, press and hold a station to designate as a favorite, then press the
button to add more favorites.You can access your favorite stations by referring to the
Tab.You can always edit/delete stations on this tab by touching the Edit icon.
Media
In Media mode you can playback media data from data carriers and streaming services in the Infotainment system.
Different media sources can be USB storage devices, Bluetooth devices, or streaming services, such as Apple Music, depending on vehicle equipment and Car-Net active status.
For additional help, the Tips/Help 
app can provide more information on using the Infotainment system.
ID. Cockpit
The ID. Cockpit in the ID. Buzz features a high-resolution color screen capable of displaying different information profiles. The VIEW button on the steering wheel changes the ID. Cockpit between Basic and Simplified views. When Basic view is selected, use the left and right arrow controls on the right side of the steering wheel to maximize either the Driver Assistance Systems view or Navigation view.
Summary, which shows mileage, charge status, and estimated range prior to engaging the drive system.
Once the drive system is engaged, the Basic display activates, which shows information about Driver Assistance systems, speed, and navigation.
Driver Assistance Systems, which shows active driver assistance systems and the vehicle speed without navigation.
Navigation, which displays notes on route guidance and speed.
Climate Control & Windshield Wipers
Climate Control
Controlling Climatronic
To control the heating, ventilation, and air conditioning (HVAC) system, use the convenient climate control bar at the bottom of the Infotainment touchscreen. Quickly adjust air distribution and fan speed by tapping this icon 
next to the CLIMA button.
You can also press the CLIMA button on the climate control bar or tap the Climate ctrl. app icon from the app menu for more advanced controls.
Fan: Tap the + and - buttons to manually adjust the fan speed.
Temperature Adjustments:
Via Touchscreen: To change the temperature, press the temperature number for the driver or passenger side. A popup will show a vertical slider — tap or slide your finger up for warmer or down for cooler.
Via Slider Bar: You can also use the slider bar
to adjust the temperature, using the same concept. Tap or slide your finger left for colder temperature and right for warmer.Sync: This function sets the climate system to a consistent temperature for all seats, based on the driver zone settings. Press the SYNC button located on the lower left side of the CLIMA screen, below the vent controls.
AUTO Mode: The set air temperature is maintained for you by automatically controlling the fan speed and air distribution.
Seat Heating and Ventilation: Tap the icons within the climate control bar to activate or adjust intensity. An Auto On function is also available, located within the settings menu.
Steering Wheel Heating: Tap the steering wheel icon on the right side of the CLIMA screen or use the button on the right side of the steering wheel. An Auto On function is also available, located within the settings menu.
Rear Climate Controls: Press the REAR button located on the right side of the CLIMA screen to open the settings for the rear passenger compartment. From this screen, tap
to lock or unlock the climate control bars in the rear vehicle interior.
Smart Climate
The Smart dropdown offers smart climate controls, which automatically trigger the HVAC system to perform selected actions.
Clear View
: Clearing fog and ice from the windshield. Cool Feet
and Warm Feet 
: Directing warm or cool air to the footwell.Fresh Air
: Directing fresh air from outside into the interior.Warm Hands
: Directing warm air onto the steering wheel.Quick Heating
and Quick Cooling 
: Temporarily increasing the heating or cooling power.
Windshield Wipers
Intermittent/Rain-sensing
From the OFF position, move the switch on the front of the wiper stalk to the first AUTO position to turn on the rain sensing function with low sensitivity.
Move the switch to the second AUTO position for high sensitivity.
Rain sensing can be enabled and disabled within the Infotainment system display. From the App Menu, select Vehicle, then Exterior, and then tap Wipers. Toggle “Automatic wiping during rain” on or off depending on your preferences.
For vehicles with the rain sensing feature turned off:
The AUTO options vary the time interval between each wipe.
From the OFF position, move the switch on the front of the wiper stalk to the first AUTO position for a longer interval.
Move the switch to the second AUTO position for a shorter interval.
Note: Ensure wiper stalk is in OFF position before entering a car wash.
Continuous
Move the switch on the front of the wiper stalk to the LOW or HIGH position for low or high speed continuous wiping.
Rear Wiper
The switch on the top of the wiper stalk controls rear window wiping and washing:
Push the switch one click to the right to turn the rear wiper on.
To clean the rear window, push and hold the switch all the way to the right. Release it to stop cleaning.
Return the switch all the way to the left (OFF position) to turn the rear wiper completely off.
When washing the rear window, the rear view camera is also cleaned.
To view this process on the Infotainment screen, first place the vehicle into Reverse.
Push and hold the switch all the way to the right.
Service Position
In the service position, the windshield wipers can be lifted off of the windshield. To activate the service position:
Ensure the hood, driver, and front passenger doors are closed.
Engage Park to deactivate the drive system.
If the drive system was already inactive, you may need to activate (press the brake) and then deactivate (engage Park).
Briefly press and hold the button on the end of the wiper stalk to the first level.
Alternatively:
You can activate the service position using the exit menu on the Infotainment screen for a limited period of time after the ignition is turned off.
Once in the service position:
Hold and lift the wiper arms in the area where they attach to the wiper blades.
Before driving:
Return the wipers to their original position by placing the wiper arms back against the windshield, holding them only where they attach to the wiper blades.
When the ignition is switched on, briefly press and hold the button on the end of the wiper stalk to the first level.
Warning: See Windshield Wipers in your Owner’s Manual for more detailed information and for important safety warnings.
Bluetooth Technology
Pairing a Compatible Phone
With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
From the Bluetooth menu on your phone, search for new devices and select My VW XXXX (last four digits of VIN).
A connection request will appear on the Infotainment touchscreen display.
Press Connect on the Infotainment touchscreen.
The touchscreen will then show a PIN.
Make sure the same PIN is displayed on your phone and press Yes on the Infotainment touchscreen, then press Pair on your phone.
Allow contacts to sync when prompted.
Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1–7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switch between phones by navigating to the App Menu and following these steps:
Choose Settings.
Select Network.
Tap Mobile Devices.
Select the desired device from the list.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone.
Press the OK button on the multi-function steering wheel or the green Phone icon 
on the Infotainment touchscreen to answer the call.
Volume Settings
To adjust the volume of the Bluetooth system while on a call, press or swipe the Volume Down or Volume Up slider on the left side of the multi-function steering wheel.
End a Call
Press the red Phone icon 
within the phone menu of the Infotainment display.
Warning: See Bluetooth Technology in your Owner's Manual for more detailed information and for important safety warnings.
App-Connect
Volkswagen App-Connect takes your ID. Buzz experience to the next level by bringing your favorite smartphone features directly to your vehicle’s touchscreen display. Simply pair your smartphone to your VW’s Bluetooth® to start using compatible apps. Need to charge your phone while staying connected? Plug it into a USB port or place it in the wireless charging tray in the dash to enjoy both convenience and power on the go.
Always pay careful attention to the road, and do not drive while distracted. Not all apps are available on all operating systems. Standard data and data usage rates apply. App-Connect requires compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
Apple CarPlay®
Apple CarPlay is a smart way to use your iPhone while you drive your Volkswagen. With an updated user interface that helps you control tunes, turns, and Siri® suggestions, a calendar app that lets you view and manage your day, and maps that reveal more of what’s around you, getting there just got a whole lot easier—and a lot more fun.
Watch the Apple CarPlay connection video.
Note: You will have to have had an unlocked iPhone within the past hour in order to use Apple CarPlay. When you are connected using Apple CarPlay, your iPhone can no longer be used as a MEDIA source or as a Bluetooth device.
Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later. Further information can be found at support.apple.com and siriusguide.com. Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. Apple CarPlay is a trademark of Apple Inc.
Wireless App-Connect - Apple CarPlay
To connect:
Ensure you are running the latest version of iOS on your iPhone®.
Pair your phone to the Volkswagen Infotainment system with Bluetooth.
A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Apple CarPlay.
Select Apple CarPlay. If this is the first time, accept the confirmation on your iPhone.
OR
Simply unlock your iPhone and plug it into the USB port using a certified cable. After choosing to use Apple CarPlay, your iPhone will ask if you'd like to use Apple CarPlay wirelessly for future connections.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Apple CarPlay connection.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Wired App-Connect - Apple CarPlay
To connect:
Ensure you are running the latest version of iOS on your iPhone®.
Unlock your iPhone and plug it into the USB port using a certified cable.
A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?”
Select Connect.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
Android Auto™
Use some of your favorite Android applications on the road through your Volkswagen’s infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, or place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.
Watch the Android Auto Connection video.
Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6.0 or higher, an active data plan, and the Android Auto app. Google, Android, Google Play and Android Auto are trademarks of Google LLC. Learn more at android.com/auto.
Wireless App-Connect – Android Auto
To connect:
Ensure you are running the latest version of Android™ OS on your device.
Pair your phone to the Volkswagen Infotainment system with Bluetooth.
A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Android Auto.
Select Android Auto. If this is the first time, accept the confirmation on your device.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Android Auto connection.
• Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Wired App-Connect – Android Auto
To connect:
Ensure you are running the latest version of Android™ OS on your device.
Unlock your device and plug it into the USB port using a certified cable.
A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?”
Select Connect.
- Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
Warning: See App-Connect in your Owner’s Manual for more detailed information and for important safety warnings.
Navigation
From the menu screen, press the NAVIGATION icon to open the Navigation Home View. The Home View shows your current position in the middle of the screen as a cursor that is situated in relation to the actual position of the vehicle and up to five suggested destinations which are based off of your last destinations, predicted destinations, favorites, or imported destinations from your myVW® app. The Home View map is oriented with north at the top of the screen and the actual positions of the proposed (0–5) destinations are relative to the actual position of the vehicle.
myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
To enter a destination:
On the touchscreen, press the Navigation icon.
Select the Search tab.
Begin entering address information with the House number, Street, and City or Point of Interest (POI).
When your search address or POI appears in the drop down suggestion bar, select the correct address on the screen.
Select Start to begin the route.
Applies to vehicles equipped with Navigation. When entering an address for another state, use only the two-character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary.
Additional Settings
Before starting your route, charging-related navigation settings can be modified within the Navigation menu. Select Settings, then e-route planner.
Add charging stops automatically:
- Toggle on “Add charging stops when route guidance is active” to automatically include charging stations in your planned routes.
Optimize charging capacity:
- Toggle on “Automatic optimization of the quick charge function during active route guidance to a DC charging station” to automatically optimize charging capacity at DC fast charging stations.
- When this option is selected, the time necessary for battery heating is calculated automatically.
- The heating is switched on before the next charging stop is reached to optimize your charging rate.
Cancel Active Route Guidance
Tap the X to the right of the route plan.
Alternative Navigation
Turn-by-turn directions may also be available by mirroring your favorite smartphone app to your Infotainment screen. Using your preferred third-party navigation app on your device, you can connect to Volkswagen App-Connect wirelessly if available, or you can connect by using a manufacturer-approved USB-C cable.
Plus Nav
Enjoy enhanced maps with continuously updated traffic, routes, and parking information when you activate Car-Net in your myVW app. Take advantage of these features for 3 years from date of purchase at no additional cost.
Plus Nav requires myVW account, trial or paid Plus Nav subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of VW Car-Net Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
Warning: See Navigation in your Owner’s Manual for more detailed information and for important safety warnings.
Voice Control
IDA - Voice Assistant via Volkswagen Infotainment
Many functions of the ID. Buzz—including the navigation, climate control, media, and telephone—can be controlled using IDA, your built-in voice assistant. IDA can be launched using the Talk button on the multi-function steering wheel or by using the wake word, “Hello Volkswagen,” similar to how you would activate a virtual assistant at home.
To enable activation of IDA by voice:
- Open the App Menu on the touchscreen and then select IDA.
- Tap Activation.
Here, you can toggle the ability to activate IDA by voice. You can also enable or disable the additional wake words “Hello IDA” and “Hello ID.” and even create your own wake word by pressing the microphone or keyboard icons.
To launch IDA with the multifunction steering wheel button:
- A short press of the Talk button will launch IDA.
- A long press of the Talk button will launch the digital assistant of a connected compatible mobile device.
A variety of voice prompts are available depending on which language has been set in the Infotainment system, and whether there is an active myVW account for the vehicle. For full details and a list of compatible languages, please refer to the owner’s manual.
A list of example prompts can also be found in the IDA app under Tips in the left navigation bar.
Cancel Active Voice Control
When IDA is activated, press the Talk button on the multi-function steering wheel or say “Cancel.”
Warning: See Voice Control in your Owner’s Manual for more detailed information and for important safety warnings.
IQ.DRIVE
Driver Assistance Features
IQ.DRIVE technology provides advanced driver assistance to help enhance the safety and convenience of your everyday drive. With hands-on semi-automated capability, IQ.DRIVE offers support for a more confident and comfortable driving experience, helping you stay focused on the road ahead.
You can access the Assistance system settings menu in the Infotainment system, allowing modification to the operation of IQ.DRIVE and other Driver Assistance features.
Watch the IQ.DRIVE Overview video.
Driver Assistance features are not substitutes for attentive driving. See Owner's Manual for further details and important limitations.
Driver Assistance System Settings
You can access the Assistance system settings menu in the Infotainment system to modify Driver Assistance feature operation.
1. Open the Assist syst. app from the App Menu.
2. Touch the image that represents the feature you want to view.
OR
Touch the List 
button to show the system menu in list form for further selection.
Adaptive Cruise Control
Adaptive Cruise Control (ACC) helps drivers maintain a constant speed and distance from the vehicle ahead using sensors to detect other vehicles. The system can reduce the speed of the vehicle if there is a slower moving vehicle ahead, bring the vehicle to a standstill, and resume speed regulation as long as the vehicle in front is moving again.
Selecting Cruise Control Mode
Locate the Cruise Control buttons on the left side of the multi-function steering wheel.
- Press the
button repeatedly to cycle between Adaptive Cruise Control, Cruise Control, and Travel Assist. - A speedometer icon for cruise control
, Adaptive Cruise Control 
, or Travel Assist 
will appear in the instrument cluster display. ACC is the default cruise control system.
Adjusting the Distance
You can set the speed-dependent distance 
from the vehicle ahead to one of five levels.
• To change the ACC distance interval, press the button to cycle through the distance intervals until you reach your desired distance level. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.
Set and Adjust Cruising Speed
1. When you get to your cruising speed, press the SET button on the multi-function steering wheel.
2. A green cruise control indicator light or or will illuminate in the instrument cluster display.
3. To increase/decrease the speed by 1 mph increments, press the + or – button gently.
4. To increase/decrease the speed by 5 mph increments, press and hold the + or – button firmly or swipe it from the bottom to the top.
Cancel and Resume Cruising Speed
1. To cancel the cruise speed, press the brake pedal or press the 
button once on the multi-function steering wheel.
2. The green cruise control indicator light or or will turn off.
3. To resume your set speed, press the RES button on the multi-function steering wheel.
Predictive Adaptive Cruise Control
Predictive Adaptive Cruise Control is an extension of ACC that uses the Dynamic Road Sign Display system and Navigation data from the Infotainment system to adapt the vehicle’s speed to known speed limits and to the road layout ahead.
Predictive ACC options can be enabled or disabled before your drive from within the ACC (Adaptive Cruise Control) menu of the Driver assistance system settings menu.
- Reaction to Maximum Permitted Speed: Adjusts the vehicle speed to changes in posted speed limits read by the Dynamic Road Sign Display system.
- Reaction to Route Ahead: Adjusts the vehicle speed on approach to most curves, roundabouts, and intersections. May also slow the vehicle at the next respective turn off if you indicate your intent to turn with the turn signal.
With either of these options enabled, Predictive ACC will automatically be used when using Adaptive Cruise Control or Travel Assist.
Travel Assist System
The Travel Assist feature is a semi-automated driving assistant that blends the functions of Adaptive Cruise Control and Lane Assist to help your Volkswagen maintain a safe distance from the vehicle ahead and help keeps you centered in the lane. The driver must maintain supervision as the Travel Assist system is not an autonomous feature. Lane Assist must be enabled for Travel Assist to work.
To Enable Travel Assist:
- Press the button on the multi-function steering wheel to cycle between ACC, cruise control, and Travel Assist.
- Press the SET button on the steering wheel at the desired speed.
- To cancel Travel Assist, press the brake pedal or press the button on the steering wheel.
- To resume Travel Assist, press the RES button on the steering wheel.
Learn more about IQ.DRIVE and see a complete list of features at www.vw.com/iq
Warning: See Driver Assistance Systems in your Owner’s Manual for more detailed information and for important safety warnings. Driver Assistance features are not substitutes for attentive driving.
Wireless Charging & Light and Sight Panel
Wireless Phone Charging
Qi-capable mobile devices can be charged wirelessly in the wireless charging tray located in the dash to the right of the steering wheel.
- Remove any foreign objects from the tray.
- Remove any protective case if not Qi-compatible and place your device into the tray facing up.
- A white Qi symbol will appear on the Infotainment screen to confirm that the charging process has started.
Warning: See Wireless Charging and Lights in your Owner’s Manual for more detailed information and for important safety warnings.
Light and Sight Panel
Control exterior light functions, plus window heating and ventilation using the touch panel located to the left of the steering wheel.
- Switch on the ignition.
- Tap the
button repeatedly until the desired exterior light setting is highlighted on the ID. Cockpit screen and illuminated on the touch panel.
: When this icon shows in green, the low beams are on.
: Automatic headlights are enabled. The low beam headlights are switched on or off depending on the ambient brightness.
: When this icon shows in green, the parking and daytime running lights are on.
: The Climatronic defrost function clears fog and ice from the windshield. The air is dehumidified and the blower is set to a higher speed.
: (If equipped) Switch the heated windshield on and off when the vehicle’s drive system is activated.
: Switch the rear window defroster on and off when the vehicle is drive ready. The rear window defroster switches off automatically after a maximum of 10 minutes.
: Poor weather lights can help illuminate the road more effectively when visibility is poor. To switch on, the vehicle’s ignition must be on.
Warning: See Wireless Charging and Lights in your Owner’s Manual for more detailed information and for important safety warnings.
Windows, Doors, & Trunk
Windows and Interior Locking
Operating the Rear Windows from the Driver’s Door
The driver’s side door features two window switches which control all four of the vehicle’s windows. To operate the rear sliding windows from the driver’s door:
- Tap the REAR control to activate operation of the rear sliding windows. When activated, the word “REAR” illuminates.
- To open the window, press the respective
switch. To close, pull the switch. - Briefly tap the REAR control again to de activate rear window operation.
To easily control all four windows at once, press and hold the REAR control until it flashes and then use the driver’s window switch to adjust the windows as desired.
Note: If a control switch is not used within about ten seconds after REAR is pressed, control will return to the front windows.
Operating the Rear Windows from the Rear Passenger Door
To operate the rear sliding windows from the rear passenger doors:
- To open the window, press the
switch on the respective door. To close, pull the switch.
Using the Child Lock
Press the 
control above the mirror adjustment knob on the driver’s door to deactivate the power window buttons in the rear doors. The electric child safety door lock is switched on at the same time, which prevents passengers from operating the rear sliding doors.
Interior Door Lock Button
Tap the lock control 
above the mirror adjustment knob on the driver’s door to lock the vehicle’s doors. Tap again to unlock. If the lock control is illuminated yellow, the doors are locked. If the button is not illuminated, the doors are unlocked.
Warning: See your Owner’s Manual for more detailed information and for important safety warnings.
Operating the Automatic Rear Sliding Doors
Using the Key Fob
- Press
to automatically open or close the right electric sliding door. - Press
to automatically open or close the left electric sliding door.
Exterior Door Handles
- Squeeze the inner part of the exterior door handle once to automatically open or close the desired electric sliding door.
Interior Control
From the Center Console
- Press to automatically open or close the right electric sliding door.
- Press to automatically open or close the left electric sliding door.
- Press
to disable the automatic sliding doors. The rear sliding doors can still be manually operated.
From the Second Row
- Press the
button on the inside of the B-pillar of the desired door to automatically open or close it.
Note: Rear doors will not open completely if the respective rear window is open. Rear passenger door also will not open completely if the charge port door is open.
Easy Open & Close – Rear Sliding Doors
On vehicles equipped with Easy Open & Easy Close for the rear automatic sliding doors, the sliding doors can be opened and closed hands-free for easy loading and unloading. With the vehicle key near the door:
- Stand in front of the sliding door.
- Move your foot in a quick kicking motion under the vehicle, directly below the door handle.
Warning: See your Owner’s Manual for more detailed information and for important safety warnings.
Trunk Lid
Adjusting the Trunk Lid Opening Angle
If the space behind or above the vehicle is not large enough to allow the trunk lid to open completely, you can change how far the trunk lid opens.
- Interrupt the opening or closing process at the desired open position by pressing and holding the
button on the trunk lid. It must be at least half open. - The hazard lights will flash once and the vehicle will make an audible alert to confirm that the adjusted opening angle is saved.
Easy Open & Close – Trunk Lid
On vehicles equipped with Easy Open & Easy Close, the trunk lid can be opened and closed hands-free for easy loading and unloading. With the vehicle key near the trunk:
- Stand behind the vehicle, near the rear bumper.
Move your foot in a quick kicking motion under the vehicle, directly below the middle of the bumper.
- When opening, visual confirmation is given via the turn signals.
- When closing, a continuous audible chime will confirm activation.
Warning: See your Owner’s Manual for more detailed information and for important safety warnings.
Seats
Adjusting the Seats
Seat comfort can be precisely tailored to meet the needs of the driver with 12-way power adjustable seats with memory and massage.
The driver and passenger seat will have a set of controls located on the sideboard of the seat.
Slides the seat forward or back.
Adjusts the backrest angle.
Raises or lowers the seat cushion.
Adjusts the 4-way lumbar support.
Memory Seats
Adjust the driver's seat and outside mirror positions to your preferred positions.
Press and release the SET button.
Press and hold the desired Memory button 1 or 2 until the chime sounds.
Massage Function
When the back massage feature is switched on, the lumbar support moves and massages the lumbar region of the back.
The massage feature for the driver’s seat can be turned on and off using the massage button below Memory button 2 on the driver’s seat:
Press the button once to turn the feature on.
Press the button a second time to turn the feature off. It will also turn off automatically after about ten minutes.
The massage feature for the driver and front passenger seats can also be controlled and configured within the Infotainment screen:
From the App menu, press Seats.
Select Massage, if necessary.
Select Driver or Front passenger to control the massage for the respective seat.
Adjust the duration, intensity level, and program as desired.
Tap Start to begin the selected massage program.
Tap Stop to turn off the massage function. It will also turn off automatically after the selected duration has elapsed.
Warning: See Seats in your Owner’s Manual for more detailed information and for important safety warnings.
Warning & Indicator Lights
For additional information on indicator lights, refer to your vehicle's Owner's Manual.
Central warning light
Electronic parking brake
Brake system malfunction,
Electromechanical brake booster failed,
Brake fluid level too low
Engine coolant system malfunction
Take over steering and be ready to brake
Take over steering immediately
Steering malfunction
12 Volt vehicle battery
Check brake system
Fasten safety belt
Collision Warning
High-voltage battery drained
Deep discharging the high-voltage battery
Fault in high-voltage system,
High-voltage system overheated,
Electric drivetrain overheated
Malfunction in the emergency call system,
Limited function in the emergency call system
Reduced driving power
ESC Sport switched on
Rain/light sensor malfunction
Flashes: Electronic Stability Control (ESC) or Anti-slip regulation (ASR) in operation
Lights up: Electronic Stability Control (ESC) malfunction
Airbag system or safety belt pretensioner malfunction, Airbag system or safety belt pretensioner deactivated with diagnostic equipment
Anti-Lock Braking System (ABS) malfunction
Driving light failure
Washer fluid level too low
Windshield wiper malfunction
Lane Keeping System (Lane Assist) not available
Lane Assist in control, Semi-automatic vehicle control in a medical emergency (Emergency Assist) is functioning
Emergency Assist not available
Tire pressure too low
Tire Pressure Monitoring System (TPMS) faulty
Front Assist is not available
Travel Assist malfunction
Adaptive Cruise Control (ACC) not available
Range calculation malfunction
High-voltage battery charge status low,
High-voltage battery empty
Electronic engine sound (e-Sound) malfunction
Side Assist malfunction
Rear Traffic Alert brakes,
Rear Traffic Alert malfunction
Health risk! Open the window!
CO₂ concentration too high
Climate control is not working correctly or CO₂ concentration cannot be measured
Turn signals
Trailer turn signal
Adaptive Cruise Control (ACC) regulates,
vehicle driving ahead is detected
Comfort drive Travel Assist active
Cruise control switched on, regulation active
High beams or headlight flasher
Cruise control switched on, regulation not active
Sport driving mode
Individual driving mode
Traction driving mode
Comfort driving mode
Eco driving mode
High beam control active
Autonomous Emergency Braking starts
Distance warning
Service due
Take over steering
Outside temperature is below +39 °F (+4 °C)
High-voltage battery charge status
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
- Never ignore warning lights or text WARNINGS.
- Always stop the vehicle as soon as it is safe to do so.
- Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
- A broken-down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
- Before opening the engine hood, always switch off the engine and let the engine cool down.
- Always be very careful when working in the engine compartment, which is a potentially dangerous area in any motor vehicle and can cause serious personal injury.
2025 ID. Buzz | Volkswagen Customer Care Center (800) 822 8987
© 2025 Volkswagen of America, Inc. “Volkswagen” and the Volkswagen logo are registered trademarks of Volkswagen AG. All other trademarks are the property of their respective owners.
Charging
Types of Charging
AC Charging
Level 1 AC charging can be done at home using a Level 1 charging cable. This is the slowest form of charging and is typically used overnight as supplemental charging.
Level 2 AC charging can be done at a charging station, by using a Level 2 charging cable, or by using a wall box which offers higher AC power than a standard outlet.
2-in-1 Mobile EV Charge Cable
Volkswagen offers a 2-in-1 Mobile EV Charge Cable, which offers both Level 1 and Level 2 charging capabilities. Please reach out to your preferred dealer to check availability or scan the QR code below.
Purchase a 2-in-1 Mobile EV Charge Cable in the
Volkswagen Parts and Accessories Online Store.
DC Fast Charging
Level 3 DC charging can be performed at a public charging station where it is charged with a very high charging power. This significantly reduces the charging time.
How to Charge the Vehicle
Connecting the Charging Cable
With the vehicle unlocked, press on the left side of the charge port door.
Note: The rear passenger sliding door will not open all the way if the charge port door is open.• If using a DC fast charger, remove the DC protective cap from the charge port.
Plug in the charging cable, making sure the cable is secure. Do not press the button on top of the connector when inserting.
If using a public Level 2 or Level 3 charger, you may need to activate the charge via mobile app, charger screen, or other instructions on the charger.
Depending on your charge settings, the charge session may start immediately or begin later if a scheduled charge is programmed. A green indicator light near the charge port confirms a successful connection and active charge session. In addition, you'll see charging status details displayed in the vehicle's Infotainment screen.
Note: A very high charging power is used for DC fast-charging. Frequent fast-charging can permanently decrease battery capacity. Charge the high-voltage battery primarily with AC power.
Disconnecting the Charging Cable
Unlock the vehicle.
• If “Unlock AC charging connector automatically” is enabled in the charging settings, the charging connector will automatically unlock once Level 1 or Level 2 AC charging is completed. To activate this feature, go to Charging > Settings > Unlock AC charging connector automatically and enable the feature with the toggle.
Press the release button on the charging connector and remove the charging connector.
• If using a DC fast charger, replace the DC protective cap on the charge port.
Press the charge port door to close it, ensuring it fully latches with an audible click.
Scheduled Charging via the Infotainment System
Charge scheduling can be used to limit when the vehicle charges in order to take advantage of off-peak electricity rates (if you are enrolled in a plan from your electrical utility that offers variable rates), or to ensure the vehicle is freshly charged for a planned journey.
To set up a charging schedule:
Save a charger location by opening the Charging app from the App menu.
Select Locations in the left navigation bar.
Tap “Add current position as a charging location” and enter a name for the location, then select OK.
Tap one of the timer icons or > to open the scheduling menu.
Set the desired departure time and select the days of the week for this departure, as well as if you want it to repeat.
You can also set the Climatronic system to have the cabin pre-conditioned for the departure. Heating the cabin in cold weather also warms the battery for better performance.
To set the desired temperature:
Open the Aux. climate app from the App menu.
Select Climate ctrl. in the left navigation bar.
Set the desired temperature via – or +, and toggle “Automatic window defogger” on or off as desired.
Select Departure in the left navigation bar.
Tap one of the timer icons or > to open the scheduling menu.
Set the desired departure time and select the days of the week for this departure.
To enable, check the box next to the desired departure time.
Enable “Include climate control” in your charge schedule.
Cold Weather Charging
Like most EV battery systems, Volkswagen electric vehicles are optimized for an ambient temperature of around 72 degrees Fahrenheit. When the battery is cold, it may only accept a lower charging power. The vehicle’s software determines this limitation, and it is necessary to prevent damage within the lithium-ion cells.
Here are some tips to help you get the most out of your ID. Buzz in colder weather:
• Try preconditioning the climate settings while your EV is connected to a charger. This will help ensure the effort of heating the cabin doesn’t come from the high voltage battery but rather the electrical power grid, thus maximizing the energy available when driving.
• Typically, the higher your state of charge (SOC), the slower the speed your vehicle will charge, contrary to what one may think. Your ID. Buzz will calculate and request from the charger the energy needed to charge the high-voltage battery safely and efficiently while considering things like temperature and consumption needs (like climate preconditioning).
Battery Optimization
Check your vehicle’s current DC charging potential and time needed to reach maximum potential using battery heating. You can also manually enable battery heating if needed.
Open the Charging app from the App menu.
Select Optimization in the left navigation bar.
If available, tap “Start battery heating” before charging at a DC fast charging station. If there is active route guidance to a charging station using factory-installed navigation, battery heating will be automatically engaged as needed.
Note: The option for battery heating will only appear if it’s needed.
Electrify America Charging Plan
The 2025 Volkswagen ID. Buzz includes 3 years of Electrify America Pass+ membership¹ with Plug&Charge² and 500 kWh of charging on us! Pass+ members save about 25% off the Electrify America base charging rate as compared to Guest and Pass members. Electrify America expects to have more than 1,700 charging stations with over 9,500 chargers along major highways and cross-country routes by the end of 2025 to keep you charged on road trips.
Open the Electrify America app on your mobile device and create an account (requires email verification). If you already have an Electrify America account, tap Account at the bottom of the screen.
Tap Choose Membership Plan, then scroll down and tap Premium Offers.
Input your 6-digit enrollment code, available from your selling VW dealer or VW Customer Care at 1-800-822-8987, and select the 2025 ID. Buzz Charging Plan. Follow the instructions in the app to activate the Charging Plan and Plug&Charge.
Learn more about Electrify America at
www.electrifyamerica.com/vw
Using Plug&Charge
Once you’ve done the one-time activation in the Electrify America app, simply:
Pull up to an available charger at an Electrify America DC fast charging station and park.
Plug the charging connector into your vehicle and wait for the vehicle-charger connection to be established.
Check the charger screen to ensure charging has begun.
Note: The Plug&Charge feature deactivates with the expiration of the included Charging Plan.
¹Available on new model year 2025 Volkswagen ID. Buzz vehicles purchased from an authorized U.S.-based Volkswagen dealer. Thirty-six (36) months of Pass + pricing and 500 kWh of complimentary DC Fast or L2 charging begins upon vehicle purchase. Complimentary charging does not include any idle fees and their associated or applicable taxes assessed at the charging station. You will be responsible for paying such fees through your account if you incur them during a charging session. Non-transferable. Not available for commercial use, such as ride-hailing and ridesharing. Requires Electrify America account, app, acceptance of Terms of Use, Privacy Policy, Promotion Terms and Conditions, enrollment in VW ID. Buzz Charging Plan, and $10 deposit to pre-fund idle fees, which may be automatically reloaded. See Terms of Use for details. Unused idle fee deposit will be refunded when account is closed. After the 2025 ID. Buzz charging plan benefits terminate or expire, your account will convert to a basic Electrify America “Pass” account. Your actual charging speed may vary.
²Plug&Charge can only be used at Electrify America DC fast charging and Level 2 public charging stations. The feature is available for use upon purchase of a new, unused 2025 Volkswagen EV and can only be utilized by the original purchaser/owner for the duration of the included charging plan. Not valid for subsequent owners. Functionality will deactivate upon expiration of the included 3-year charging plan, which begins upon vehicle purchase. Requires Electrify America mobile app, account, enrollment in the included vehicle charging plan, acceptance of Plan Disclosure, set up of payment method and activation of Plug&Charge in the Electrify America app. Activation usually takes a few minutes but may take longer depending on your vehicle and its cellular connectivity.