Driving Your Vehicle
Starting/Stopping the Ignition
The starter button is located on the center console, near the gear shifter.
Starting the Engine
With a valid vehicle key in the vehicle, press and hold the brake pedal.
Push the starter button.
Stopping the Engine
With the vehicle in Park, press the starter button.
Accessory Mode
"Accessory mode" enables limited vehicle functions without starting the engine, instead using the vehicle’s 12 V battery to draw power.
To turn on "accessory mode":
With a valid vehicle key in the vehicle, push the starter button without pressing the brake pedal.
To turn off "accessory mode":
Push the starter button without pressing the brake pedal.
Remote Start
To start the engine with the remote start function, if equipped, you must press the following buttons on the key fob within 5 seconds:
- Press the lock button
once. - Press the remote start button
twice.
See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.
Driving Your Vehicle
Gear Selection
The gear selector lever is located in the center console. When the ignition is switched on, the engaged gear is shown in the instrument cluster display.
To change gears:
Start the engine.
Press the brake pedal.
Move the lever toward you or away from you to select the desired gear.
To shift into Park:
- Press the P button next to the gear selector lever to engage the parking lock.
The available gears include:
P - Park; the drive gears are locked. Only select when the vehicle is stationary.
R - Reverse; only select when the vehicle is stationary.
N - Neutral; no power is transferred to the wheels and no engine braking is possible.
D - Drive; forward driving gears.
S - Sport; the forward gears shift to fully utilize the engine power reserves.
To shift between D and S, tap the gear selector lever toward you.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Driving Your Vehicle
Start-Stop System
The start-stop system automatically switches the engine on and off when coming to a halt or when stationary, and when vehicle conditions allow. The engine restarts automatically when the brake is released or when the vehicle requires.
The start-stop function is automatically activated every time the ignition is switched on.
To temporarily deactivate the start-stop system:
- Pull down from the top of the infotainment screen to open the Control Center.
- Tap the
button. - To reactivate start-stop, press the button again. It will also automatically reactivate the next time the engine is manually stopped and restarted, or if the Eco driving mode is selected.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Driving Your Vehicle
Driving Modes
With driving modes, you can adapt various properties of the vehicle systems, such as suspension, steering, and climate controls, to the current driving situation, your desired driving comfort, and for a more economic driving style. The availability of driving modes depends on vehicle equipment.
Available driving modes may include:
Eco - Switches the vehicle to more fuel efficient operation compared to other driving modes.
Comfort - Offers a balanced calibration for everyday use.
Sport - Gives the driver a sporty feel; switches driving gear to S mode.
Offroad - Allows better control of acceleration with the accelerator pedal when driving off-road. The engine's braking efficiency is always available, and shifting can be blocked in critical situations. Hill Decent Control is active, and the dynamic cornering light is adapted to better assist when visibility is poor.
Snow - Can improve traction on slippery or snowy ground.
Custom - You can adapt the individual vehicle systems to your preferences.
Selecting the Driving Mode
For vehicles with a driving mode 
button in the upper center console, below the infotainment screen:
- Press the driving mode button.
- Continue pressing the driving mode button until your desired mode is selected.
OR - Tap the desired driving mode on the Infotainment screen.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Steering Wheel Controls
Left-Side Controls
Buttons for operating the cruise control systems and for volume control.
Volume Buttons: Adjust the volume for audio, navigation, and notifications.
Cruise On/Off Button: Activates and deactivates the cruise control system.
Distance Control Button: Sets the distance for ACC and Travel Assist to one of five levels from very short to very long.
Speed Adjustment Buttons: Adjusts the set cruising speed.
Travel Assist Button: Switches between ACC and Travel Assist.
Set and Resume Buttons: Set and resume the cruising speed for cruise control systems.
Right-Side Controls
Buttons to control audio selections, voice control, and the Digital Cockpit.
Talk Button: Activates the voice control system. A short press activates the native Volkswagen voice control system. A long press activates the voice assistant of a phone connected via App-Connect.
View Button: Changes the Digital Cockpit view.
Media Buttons: Control media with track forward and backward.
Up/Down Arrow Buttons: Navigate menus within the Digital Cockpit.
Heated Steering Wheel Button: Activates, adjusts, and deactivates the heated steering wheel function, if equipped.
OK Button: Make selections and dismiss alerts in the instrument cluster.
Menu Buttons: Navigate menus within the Digital Cockpit.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Seats & Mirrors
Seats
Adjusting the Front Seats
Power Adjustments
Seat comfort can be precisely tailored to meet the needs of the driver, with power adjustable seats with memory and massage, depending on trim level.
The driver and front passenger seats will have a set of controls located on the sideboard of the seat.
Adjusts the 4-way lumbar (if equipped).
Slides the seat forward or back.
Raises or lowers the seat cushion.
Adjusts the backrest angle.
Front passenger power seat feature available on select trim lines and may vary depending on vehicle equipment.
Manual Adjustments
For vehicles with a manually adjustable front passenger seat:
- Move the lever upward or downward multiple times as needed to adjust the height of the seat.
- Press and hold the lever to adjust the tilt of the backrest.
- Pull the lever under the seat to slide the seat forward or backward.
Always ensure the seat is locked into place after making a manual adjustment.
Memory & Massage Functions
The driver seat and outside mirror settings can be saved and recalled using the memory buttons:
- Adjust the driver’s seat and outside mirror positions to your preferred positions.
- Press and release the SET button.
- Press and hold the desired Memory button (1, 2, or 3) until the chime sounds. Memory button 3 is available on vehicles without the massage feature.
To turn the massage function on or off, if equipped:
- Press the massage button located below the memory buttons.
- Press the massage button again to turn the feature off. It will also turn off automatically after about ten minutes.
Rear Seat Adjustments
To adjust the rear seats:
- Pull the lever under the seat to slide the seat forward or backward.
- Press and hold the lever on the side of the seat to adjust the tilt of the backrest.
Always ensure the seat is locked into place after making an adjustment.
For more information about rear seat adjustments:
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Seats & Mirrors
Mirrors
Adjusting Side Mirrors
- Switch the ignition on.
- Turn the knob on the driver door to the preferred symbol:
L - Adjusts the left outside mirror
R - Adjusts the right outside mirror
0 - Neutral position; outside mirrors can't be adjusted and all functions are switched OFF
- To adjust the selected outside mirror, push the knob forward, back, right, or left.
Side Mirror Defrost
To turn on outside mirror heating, turn the knob to 
. This function works only when the outside air temperature is below approximately 68°F.
Folding in the Side Mirrors
If the vehicle is locked or unlocked from the outside, the outside mirrors will automatically fold in or out. For this to happen, the knob must be in the L, R, 0, or position.
If the knob is in the 
position, the outside mirrors will remain folded in.
Auto-Dimming Rearview Mirror
The interior rearview mirror contains two sensors to detect light. When the ignition is switched on, the sensors measure the amount of light entering from the front and rear of the vehicle. Depending on the measured values, the interior rearview mirror will dim automatically.
Automatic dimming will be deactivated in some situations, for example when the interior lighting is switched on or when reverse gear is engaged.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Doors & Windows
Locking & Unlocking Doors
Using Keyless Access
Keyless Access makes it possible to unlock and lock your vehicle without actively using the key. A valid vehicle key must be present within the vicinity of the vehicle to use this function.
Unlock with Keyless Access
Make sure you have your key fob with you.
Slide your hand behind the door handle and wait for the door to unlock. Remember to avoid touching the indent on the front of the handle, or the door will remain locked.
Touch the unlocking sensor twice in a row to unlock the entire vehicle.
Pull the handle to open the door.
Approach Unlock
You can also set the vehicle to automatically unlock when you approach it with a valid key fob on you:
- Navigate to the Vehicle menu in the infotainment system
- Select Exterior
- Swipe through the pages to find and select Central locking
- Toggle Unlock vehicle when approaching on or off as desired
Lock with Keyless Access
- Make sure you have your key fob with you.
- Touch your thumb to the lock depression on the handle.
Keyless Access Settings
To enable or disable Keyless Access functionality entirely:
- Navigate to the Vehicle menu in the infotainment system
- Select Exterior
- Swipe through the pages to find and select Central locking
- Toggle Active on or off as desired
To choose which doors to unlock when using keyless access:
- Navigate to the Vehicle menu in the infotainment system
- Select Exterior
- Swipe through the pages to find and select Central locking
- Next to Unlock doors, select which doors to lock or unlock with Keyless Access:
- All doors: Unlocks all vehicle doors
- Single door: Unlocks the door closest to where the key fob is detected
- Vehicle side: Unlocks all doors on the side the key fob is detected on
Using Central Locking Buttons
The central locking buttons located on the inside of the front doors function when the ignition is on or off, but only when all doors are closed.
Unlocks the vehicle.
Locks the vehicle.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Doors & Windows
Window Operation
Opening and Closing the Windows
To open or close any window from the driver's door, press or pull the switch 
that corresponds to the window you wish to operate.
To open or close the window on a specific door other than the driver's door, press or pull the single switch located on the door.
On the driver's door, there is also a button 
that deactivates the power window buttons on the rear doors.
One-Touch Opening and Closing
The one-touch opening and closing function allows the windows to be completely opened or closed with a brief touch.
- To start the one-touch opening function, press the window switch downward briefly.
- To start the one-touch closing function, pull the window switch upward briefly.
- To stop the one-touch opening or closing function, briefly pull or press the switch again.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Doors & Windows
Sunroof & Sunshade Controls
The power tilting and sliding panoramic sunroof, if equipped, is controlled using the sunroof controls on the overhead console. To stop an operation at any time, press the same button used to begin the operation.
Sunroof Controls
- Manual Operation: Swipe and hold your finger on the sunroof slider
in the desired direction until the sunroof reaches your preferred position. - Automatic Operation: Swipe your finger on the sunroof slider in the desired direction until the sunroof reaches your preferred position.
Tilt Function
- Manual Operation: Tap and hold the sunroof control until it reaches your preferred position.
- Automatic Operation: Tap the sunroof control to tilt or close the sunroof.
Sunshade Controls
- Manual Operation: Swipe and hold your finger on the sunshade control
in the desired direction until it reaches your preferred position. - Automatic Operation: Swipe your finger on the sunshade slider in the desired direction until the sunroof reaches your preferred position.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Wipers & Lights
Windshield Wipers
The windshield wipers, controlled by the lever on the right side of the steering column, only work when the ignition is switched on and the hood is closed.
To use the wipers, move the wiper lever to the desired position:
OFF - Wipers are switched off.
INT - Rain sensor function OR interval wiping for vehicles with rain sensor function disabled.
LOW - Slow wiping speed.
HIGH - Fast wiping speed.
1x - One-tap wiping – push lever down for brief wiping.
Pull the lever toward you to activate the automatic wiper/washer system which uses windshield washer fluid to clean the windshield. Fluid will continue to flow and the wipers will continue operating until the lever is released.
Use the switch on top of the wiper stalk to adjust the sensitivity of the rain sensor, or for interval wiping speed when the rain sensor function is turned off.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Wipers & Lights
Exterior Lighting
Light and Sight Panel
The Light and Sight touch panel is located to the left of the steering wheel and is used to control light and visibility functions. The exact functions available may vary depending on trim.
Watch the Light and Sight video.
Turning on the Lights
- Switch on the ignition.
- Tap the
button repeatedly until the desired light setting is highlighted in the Digital Cockpit Display and illuminated on the touch panel.
: When this icon shows in green, the low beams are on.
: Automatic headlights are enabled. The low beam headlights are switched on or off depending on the ambient brightness.
: When this icon shows in green, the parking and daytime running lights are on.
: The Climatronic defrost function clears fog and ice from the windshield. The air is dehumidified and the blower is set to a higher speed.
: Switch the rear window defroster on and off while the engine is running. The rear window defroster switches off automatically after a maximum of 10 minutes.
: Poor weather lights can help illuminate the road ahead more effectively when visibility is poor. To switch on, the vehicle’s ignition must be on.
Additional Lighting Features
Light Assist
Light Assist automatically controls the high beam headlights, activating them when darkness is detected and dimming them when oncoming vehicles, vehicles ahead, or well-lit areas such as towns are detected.
To activate Light Assist:
- Turn the ignition on.
- Turn the headlight switch to the AUTO position.
- Push the high beam lever away from you, out of the basic position.
- When Light Assist is activated, an indicator light
will appear in the instrument cluster:
• Blue light: The high beam headlights are turned on.
• White light: Light Assist has dimmed the high beam headlights.
To adjust the sensitivity of Light Assist:
- Increase sensitivity: Push the lever forward and hold it in place for about 15 seconds. The indicator light in the instrument cluster will blink three times in confirmation.
- Reset sensitivity to standard setting: Push the lever forward and hold it in place for about 15 seconds. The indicator light in the instrument cluster will rapidly blink three times in confirmation.
IMPORTANT: Within Vehicle > Exterior > Headlights is a section titled “Light Assist.” These settings refer to other assistive lighting features, not the Light Assist function.
Exit and Entry Lighting
When you are entering and exiting the vehicle in the dark, the Exit and Entry lighting function illuminates the immediate area around the vehicle.
Entry Lighting
Entry lighting switches on when darkness is detected, the headlight switch is set to AUTO, and the vehicle is unlocked with the key fob. Entry lighting turns off when one of these conditions is met.
- The lighting duration set in the Infotainment system has elapsed.
- The vehicle is locked.
- The light is manually switched off.
- The ignition is turned on.
Exit Lighting
Exit lighting switches on when darkness is detected, the headlight switch is set to AUTO, and the ignition is turned off. When the last vehicle door or trunk lid has been closed, exit lighting will remain on until the lighting duration set in the Infotainment system has elapsed.
Adjust Entry/Exit Lighting Duration
To adjust the duration the lighting remains on within the Infotainment system:
- Make sure the vehicle is parked.
- Select Vehicle from the app overview of the Infotainment touchscreen.
- Select Exterior.
- Select Exterior lights.
- Adjust Duration of exit lighting and Duration of entry lighting as desired.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Wipers & Lights
Ambient Lighting
Ambient lighting, if equipped, can provide indirect lighting in various areas of the vehicle interior.
The brightness and the color of the ambient lighting can be adjusted in the Infotainment system:
Make sure the vehicle is parked.
Select Vehicle from the app overview on the Infotainment touchscreen.
Select Interior.
Select Ambient lighting.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Climate Control
Controlling Climatronic
To control the HVAC system, press the 
button, located beneath the Infotainment screen and the temperature and volume slider bars. Traditional controls are located under the Classic Climate tab.
Watch the Touchscreen Climate Control video.
- On/Off: At the top of the screen, tap the
button to turn climate control on and off. - Fan: Toggle the smaller or larger touch-sensitive keys to decrease or increase fan speed, slide across the slider bar, or simply touch the slider bar in the desired location.
- Temp Sync: This function sets the 2-zone climate system to a consistent temperature, based on the driver zone settings. Press the SYNC button located between the temperature displays.
- Temp Adjust via the Touchscreen: For small adjustments, tap the + and - buttons. For dramatic changes, press and hold the temp number, then drag left (-) or right (+).
- Seat Heating/Seat Ventilation: Tap icons within the climate screen to activate or adjust intensity. Quickly access the seat heating by tapping two fingers on the touch control under the Infotainment system on the driver’s or passenger’s side.
- Temp Adjust via the Slider Bar: You can also use the slider bar
to adjust the temperature, using the same concept. Tap or slide your finger left for colder temperature and right for warmer.
Smart Climate
The Smart Climate tab offers climate control shortcuts, which automatically trigger the HVAC system to perform selected actions.
: Clears fog and ice from the windshield.
and 
: Directs warm or cool air to the footwell.
: Directs warm air onto the steering wheel.
: Circulates fresh air into the interior from the outside.
and 
: Temporarily increases the heating or cooling power.
Rear Climatronic
Rear passengers can control their own temperature and heated seats, if equipped.
Rear climate controls can also be accessed through the infotainment system by selecting and then choosing the REAR option:
: AUTO will adjust airflow and fan speeds to bring the temperature to the desired setting.
: Direct air to the upper body.
: Direct air into the footwell.
: Turns rear climate control off.
: If activated, the rear climate controls cannot be adjusted and the driver maintains control from the infotainment system only.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Navigation
From the menu screen, press the Navigation icon to open the navigation Home View. The Home View shows your current position in the middle of the screen as a cursor that is situated in relation to the actual position of the vehicle and five suggested destinations, which are based on your last destinations, predicted destinations, favorites, or imported destinations from your myVW app.* The Home View map is oriented with north at the top of the screen, and the actual positions of the proposed (0–5) destinations are relative to the actual position of the vehicle.
To enter a destination:
On the touchscreen, press the Navigation icon.
Select the Search tab.
Begin entering address information with the House number, Street, and City or Point of Interest (POI).
When your search address or POI appears in the drop-down suggestion bar, select the correct address on the screen.
Select Start to begin the route.
*myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
Applies to vehicles equipped with Navigation. When entering an address for another state, use only the two–character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary.
Additional Settings
Route criteria can be modified within the Navigation menu:
- Before starting your route, select Settings
> select Route guidance > Route options.
OR - Tap
when a route is active.
To cancel active route guidance, tap 
to the right of the route plan.
Alternative Navigation
Turn-by-turn directions are also available by mirroring your favorite smartphone app to your Infotainment screen, even if your vehicle isn't equipped with factory navigation.
Using your preferred maps app on your device, you can connect to Volkswagen App-Connect wirelessly or by using a manufacturer-approved USB-C cable.
View the App-Connect section of this guide for more information.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Digital Cockpit Pro
The Digital Cockpit Pro allows you to customize how vehicle information is presented in the instrument cluster display. Certain display settings can also be personalized in the Infotainment system by navigating to Vehicle > Interior > Cockpit.
Watch the Digital Cockpit Pro video.
Digital Cockpit Information Displays
The Digital Cockpit Pro features a high-resolution color screen capable of displaying different views, which can be selected by pressing the VIEW button on the steering wheel:
- Summary: shows mileage and vehicle status
- Classic: shows your speedometer, tachometer, and fuel gauge
- IQ.DRIVE: shows active driver assistance systems and the vehicle speed
- Navigation: displays notes on route guidance and speed
Driver Assistance features are not substitutes for attentive driving. See Owner's Manual for further details and important limitations.
Resetting the Trip Odometer
On the steering wheel’s right-side controls, press either horizontal menu button until you see "driving data" in the instrument cluster. Use the up/down arrows to select Trip, press OK, then press and hold OK to reset.
Opening a Menu or Information Display
- Use the horizontal menu buttons to display and scroll through menus and information displays.
- To open the selected menu or information display, press the OK button or wait until the selection opens automatically after a few seconds.
Applying Settings in the Menus
- Press the up or down arrow button until the desired menu selection is marked with a frame around it.
- Press the OK button to apply the desired changes. A check mark indicates that the respective function is switched on.
- To return to the menu selection, press either horizontal menu button.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Personalization
Personalizing the Infotainment System
Watch the Touchscreen Infotainment video. You can personalize the Infotainment system to access your favorite and frequently used functions quickly.
Watch the Customizing Your Infotainment System video.
Configuring the App Overview
To customize the order of icons in the app overview:
- Touch and hold an icon.
- Drag and drop the icon to the desired location.
Creating and Editing Widget Pages
You can also create customized “widget pages” for easier access to frequently used functions.
To create a new widget screen using a layout of your choice:
- Swipe to the left, until you are on the last available page.
- Press and hold an existing widget and tap the Edit button
. - Tap the + key and choose a page layout of your choice. You can have up to four individual layout screens.
- Tap the Edit button to choose the widgets you want to use in each section. Some features are not available in all widget sizes.
- Change an existing widget by pressing and holding. Then, select an available widget listed below.
- When finished, tap the X button.
To edit these widgets later, press and hold a widget for 2 seconds to enter the modification screen again.
Adjusting the Control Center
The Control Center allows quick access to frequently used functions. To open the Control Center, swipe down from the top of the screen.
To customize the displayed functions:
- Press and hold the function you wish to change until an additional window appears.
- Swipe left or right in the additional window to see all available functions.
- Press and hold the desired function in the additional window until it’s highlighted.
- Drag and drop the function into your preferred location in the Control Center.
Hand Gestures
Waving your hand over the temperature sliders allows you to access the next or previous page without touching the screen. Additionally, you can wave your hand downward from the top of the screen to reveal the quick access menu and notifications.
To enable and customize hand gestures:
- Go to Settings.
- Select Screen.
- Toggle Hand gesture and related options on or off as desired.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Personalization
Driver Personalization
Personalization settings such as seat position, mirror angles, and radio presets are associated with the key fob. The vehicle will remember the settings most recently used with each key fob and will recall those when that key is used.
The driver seat and outside mirror settings can also be saved and recalled using the memory buttons, if equipped, located near the driver’s seat:
- Adjust the driver’s seat and outside mirror positions to your preferred positions.
- Press and release the SET button.
- Press and hold the desired Memory button (1, 2, or 3) until the chime sounds. Memory button 3 is available on vehicles without the massage feature.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Connecting Your Phone
Bluetooth
Pairing a Compatible Phone
- With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
- From the Bluetooth menu on your compatible device, search for new devices and select MY VW XXXX (last four digits of VIN).
- A connection request will appear on the Infotainment display.
- Press Connect on the Infotainment display.
- The touchscreen will then show a PIN.
- Make sure the same PIN is displayed on your phone and press Yes on the Infotainment display, then press Pair on your phone.
- Allow contacts to sync when prompted.
Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone will be shown within the Infotainment system.
To switch between connected phones:
- Choose Settings.
- Tap Mobile Devices.
- Select the desired device from the list.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the OK button on the multi-function steering wheel or the green phone icon 
on the Infotainment touchscreen to answer the call.
Volume Settings on a Call
To adjust the volume of the Bluetooth system while on a call, press the volume buttons on the left side of the multi-function steering wheel or use the volume control slider on the Infotainment system.
End a Call
From the Telephone app on the touchscreen, press the red phone icon 
.
OR:
- Use the horizontal menu buttons on the right side of the multi-function steering wheel to access the Telephone menu in the instrument cluster display.
- Use the vertical arrow buttons on the right side of the multi-function steering wheel to scroll to End, if not already selected.
- Press the OK button to end the call.
Switch to Private Mode
To prevent passengers from overhearing a conversation, switch a Bluetooth call to your mobile phone:
- Once a call has been answered, use the horizontal menu buttons on the right side of the multi-function steering wheel to access the Phone menu in the instrument cluster display.
- Use the vertical arrow buttons on the right side of the multi-function steering wheel to scroll to the Telephone menu.
- Use the horizontal menu buttons to open the Telephone menu.
- Use the vertical arrow buttons to scroll to Private and select with the OK button on the steering wheel.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Connecting Your Phone
App-Connect
Volkswagen App-Connect takes your experience to the next level by bringing your favorite smartphone features directly to your vehicle's touchscreen display. Simply pair your smartphone to your VW's Bluetooth® to start using compatible apps. Need to charge your phone while staying connected? Plug it into a USB port or place it on the wireless charger, if equipped, to enjoy both convenience and power on the go.
Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
Apple CarPlay®
Apple CarPlay is a smart way to use your iPhone while you drive your Volkswagen. With an updated user interface that helps you control tunes, turns, and Siri® suggestions, a calendar app that lets you view and manage your day, and maps that reveal more of what's around you, getting there just got a whole lot easier—and a lot more fun.
Note: You will have to have had an unlocked iPhone within the past hour in order to use Apple CarPlay. When you are connected using Apple CarPlay, your iPhone can no longer be used as a MEDIA source or as a Bluetooth device.
Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later. Further information can be found at support.apple.com and siriuserguide.com. Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. Apple CarPlay is a trademark of Apple Inc.
Wireless App-Connect – Apple CarPlay
To connect:
- Ensure you are running the latest version of iOS on your iPhone®.
- Pair your phone to the Volkswagen's Infotainment system with Bluetooth.
- A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Apple CarPlay.
- Select Apple CarPlay. If this is the first time, accept the confirmation on your iPhone.
OR
- Simply unlock your iPhone and plug it into the USB port using a certified lightning cable. After choosing to use Apple CarPlay, your iPhone will ask if you'd like to use Apple CarPlay wirelessly for future connections.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Apple CarPlay connection.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Watch the Apple CarPlay Wireless Connection video.
Wired App-Connect – Apple CarPlay
To connect:
- Ensure you are running the latest version of iOS on your iPhone®.
- Unlock your iPhone and plug it into the USB port using a certified cable.
- A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?”
- Select Connect.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
Android Auto™
Use some of your favorite Android applications on the road through your Volkswagen's infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, or place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.
Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. To use Android Auto on your car display, you'll need an Android phone running Android 9.0 or higher, an active data plan, and the Android Auto app. Google, Android, Google Play and Android Auto are trademarks of Google LLC. Learn more at android.com/auto.
Wireless App-Connect – Android Auto
To connect:
- Ensure you are running the latest Android™ OS on your device.
- Pair your phone to the Volkswagen's Infotainment system with Bluetooth.
- A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Android Auto.
- Select Android Auto. If this is the first time, accept the confirmation on your device.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Android Auto connection.
- Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Watch the Android Auto Wireless Connection video.
Wired App-Connect – Android Auto
To connect:
- Ensure you are running the latest version of Android™ OS on your device.
- Unlock your device and plug it into the USB port using a certified cable.
- A screen will appear on the Infotainment system stating t hat a new device has been detected and will ask "Do you want to
connect with Apple CarPlay?" - Select Connect.
- Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Connecting Your Phone
Charging Your Phone
Wireless
You can charge your Qi-capable mobile phone without the need to plug in a cable. Simply place it securely in the center of the wireless charging pad in the center console with the display facing up. An alert in the Infotainment system indicates when charging begins.
Be sure not to place any objects besides your phone on the wireless charging pad.
Wired
Your vehicle features several USB Type-C charging ports. USB-C ports allow you to connect your mobile phone to your vehicle using the latest generation of USB. To utilize USB-C, you must have a compatible cable. Many devices today feature USB-C charging ports. However, if your phone's charging port is different, you can find a cable that adapts your phone's charging port to a USB-C connector by clicking here .
See Owner’s Manual for further details and important warnings. Always pay careful attention to the road and do not drive while distracted.
Voice Control
Voice Control Overview
Voice control1 is an available technology in our vehicles that allows drivers and front passengers to perform various functions using spoken commands.
Some functions that the in-vehicle voice control system can perform are:
- Enter a navigation address*.
- Search for points of interest in listed categories*.
- Control in-vehicle climate functions1.
- Place phone calls from a paired device.
- Read or dictate text messages from a paired device.
- Change vehicle media source, radio station, or frequency.
*Applies to vehicles equipped with factory-installed navigation.
A variety of voice commands are available, depending on which language has been set in the Infotainment system and whether there is an active Premium Speech2 plan, which unlocks more voice control capabilities. For full details and a list of compatible languages, please refer to your Owner's Manual and our In-Vehicle Premium page.
A list of example voice commands can be found in your vehicle's Voice Control settings, as well as by accessing the "Help" menu in the Infotainment system and selecting Voice operation.
1 Only available in select models and trims. See owner's literature for limitations and details.
2 Premium Speech requires a myVW account, included or paid Premium Speech subscription, vehicle to be equipped with compatible infotainment system, acceptance of myVW+ Terms of Service, and availability of 4G LTE vehicle cellular and GPS connectivity. Availability of voice control functions and generative artificial intelligence features vary based on vehicle model, model year, and trim. MY23 and older vehicles do not have AI features. Al features integrated with Premium Speech are provided by a third-party, and use of the Al features are subject to the third-party provider's terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the Al features. Any actions taken or reliance on such Al features are at your own risk. Always consult the Owner's Manual for specific information about your vehicle. Responses provided by the AI features are limited to information and events before November 2023.
Voice Control
Activation Methods
Initiating a voice command can be accomplished either by manually pressing the talk button on the multi-function steering wheel or by using the activation word, "Hello Volkswagen".
Manual Activation
- A short press of the Talk button on the multi-function steering wheel activates the in-vehicle voice control1.
- A long press of the Talk button on the multi-function steering wheel activates the digital assistant of a connected compatible mobile device.
Wake Word Activation
To activate voice control1 by voice with the activation word—also called the wake word—"Hello Volkswagen", you'll first need to enable it:
- Press the Home
button on the Infotainment screen. - Select Settings.
- Select Voice operation.
- Scroll down to the "Activation word" section.
- Toggle Active on or off as desired.
- If the activation word is disabled, you can still use voice control by pressing the Talk button on the multi-function steering wheel.
1 Only available in select models and trims. See owner's literature for limitations and details.
IQ.DRIVE
IQ.DRIVE Overview
IQ.DRIVE® is a driver assistance feature set designed to help make everyday driving more convenient and give added peace of mind. With a range of driver assistance features that work within system limitations, Volkswagen’s IQ.DRIVE® technology is meant to support you on the road and, in certain situations, may help mitigate the severity of a crash or even avoid one. IQ.DRIVE ® features and functionality may vary based on vehicle model, model year, and trim.
IQ.DRIVE® does not replace the driver and cannot overcome the laws of physics. Drivers should always remain attentive and in control of the vehicle.
Watch the IQ.DRIVE Overview video.
System Limitations
In certain situations, driver assistance features may not engage or could trigger unwanted braking. While common examples are listed below, the full details about driver assistance functions and their limitations are available in the Owner’s Manual.
- Poor weather conditions, such as heavy rain, snow, ice, or fog.
- Unclear or missing lane markings, such as in construction zones or narrow curves.
- Blocked, damaged, or misaligned sensors due to things such as dirt, ice, leaves, or other external debris.
- A heavy trailer or cargo can change sensor angles and disable features.
- Sharp curves or steep slopes can cause lane centering or alerts to fail.
- Reduced visibility from environmental factors, such as glare
- Traffic detection limitations, meaning certain systems may only react to traffic traveling in the same direction.
- External interference from nearby ultrasonic sources or non-VW accessories.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Driver Assistance Systems Settings
You can access the driver assistance systems settings menu in the Infotainment system, allowing you to modify the operation of driver assistance features.
- Press the Menu button.
- Press the Assist Systems icon
. - Touch the image that represents the feature you'd like to modify.
OR: - Tap List or Settings (depending on your vehicle) to access a list of driver assistance system settings.
Depending on your vehicle, there may also be a button on the steering wheel, at the end of the turn signal stalk, or below the Infotainment screen.
Driver Assistance features are not substitutes for attentive driving. See Owner’s Manual for further details and important limitations.
IQ.DRIVE
Adaptive Cruise Control
This feature is not a substitute for attentive driving. ACC cannot bring vehicles with a manual transmission to a complete stop. See owner's manual for complete information and system limitations.
Adaptive Cruise Control (ACC) helps maintain an individually stored constant speed and a previously set distance between your vehicle and those in front of you. When you approach a slower-moving vehicle in front of you, the vehicle may brake if the situation requires. When the vehicle is no longer present, ACC will accelerate back to the stored speed.
Watch the Adaptive Cruise Control video.
Activate Adaptive Cruise Control
Locate the Cruise Control buttons on the left side of the multi-function steering wheel.
- Press the
button to activate Adaptive Cruise Control (or Cruise Control if ACC is disabled in the system settings). - A speedometer icon
or 
will appear in the instrument cluster display.
Set Cruising Speed
- When you get to your cruising speed, press the SET button on the multi-function steering wheel.
- A green cruise control indicator light or will illuminate in the instrument cluster display.
- To increase/decrease the speed by 1 mph increments, press the + or − button.
- To increase/decrease the speed by 5 mph increments, press and hold the + or − button.
Cancel and Resume
- To cancel the cruise speed, press the brake pedal or press the button once on the multi-function steering wheel.
- The green cruise indicator light or will turn off. Your last selected speed stays in memory until you turn off the ignition or turn Cruise Control off.
- To resume your set speed, press the RES button on the multi-function steering wheel.
Turning the Cruise Control System Off
- Press twice.
Set the Distance Level
You can set the speed-dependent distance from the vehicle ahead to one of five levels.
To change the ACC distance interval, press the 
button on the steering wheel to cycle through the distance intervals until you reach your desired distance level. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.
Deactivate Adaptive Cruise Control
To deactivate Adaptive Cruise Control and instead use Conventional Cruise Control:
- Navigate to the Assist Systems menu in the Infotainment system.
- Using the arrow buttons
on the steering wheel, scroll to Speed. - Select Cruise Control in the instrument cluster display, then press the OK button.
Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control until the next ignition cycle.
Predictive Adaptive Cruise Control
This feature is not a substitute for attentive driving.
Predictive Adaptive Cruise Control is an extension of ACC that uses the Dynamic Road Sign Display system and Navigation data from the Infotainment system to adapt the vehicle's speed to known speed limits and to the road layout ahead.
Watch the Predictive Adaptive Cruise Control video.
Predictive ACC options can be enabled or disabled before your drive from within the ACC (Adaptive Cruise Control) menu of the driver assistance systems settings menu.
- Reaction to Maximum Permitted Speed: Adjusts the vehicle speed to changes in posted speed limits read by the Dynamic Road Sign Display system.
- Reaction to Route Ahead: Adjusts the vehicle speed on approach to most curves, roundabouts, and intersections. May also slow the vehicle at the next respective turn-off if you indicate your intent to turn with the turn signal.
With either of these options enabled, Predictive ACC will automatically be used when using Adaptive Cruise Control or Travel Assist.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Travel Assist
This feature is not a substitute for attentive driving.
Within system limits, the Travel Assist system combines Adaptive Cruise Control and Lane Assist to help keep you centered in your lane and maintain a preset distance from the vehicle in front of you.
Watch the Travel Assist video.
Activate Travel Assist
- Press the button on the multi-function steering wheel to activate Adaptive Cruise Control.
- Press the button to switch from Adaptive Cruise Control to Travel Assist.
- Press the SET button on the steering wheel at the desired speed.
Cancel Travel Assist
- Press the brake pedal or press the button on the steering wheel.
Resume Travel Assist
- Press the RES button on the steering wheel.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Side Assist (Blind Spot Monitor)
This feature is not a substitute for attentive driving.
The Side Assist (Blind Spot Monitor) system helps the driver by detecting traffic behavior beyond the vehicle.
- The yellow indicator light on the respective side mirror will illuminate when a vehicle is detected in the blind spot on that side.
- The yellow indicator will blink if a vehicle in the blind spot has been detected and the turn signal has been activated in the direction of the detected vehicle.
- The yellow indicator light will remain lit rather than blinking if your vehicle is being overtaken or you are overtaking a vehicle with a speed difference of up to about 6 mph. There is no indicator if the passing speed is clearly faster.
If both Side Assist (Blind Spot Monitor) and Lane Assist are enabled in the driver assistance systems settings, the yellow indicator light will blink if a lane change is attempted with a vehicle in the blind spot, even if the turn signal is used. Corrective steering may occur.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
This feature is not a substitute for attentive driving.
Lane Assist helps keep your vehicle centered in your lane when driving above 35 mph. If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with gentle steering interventions (or nudges). The driver can override the corrective steering at any time.
This function is not suitable for, and not designed for, autonomously keeping your vehicle in a lane.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Emergency Assist
Applies to vehicles equipped with Emergency Assist. This feature is not a substitute for attentive driving.
Emergency Assist can recognize driver inactivity and can automatically keep the vehicle in its lane and, if necessary, slow it down to a stop. While the ignition is on, Emergency Assist is active when:
- Lane Assist, Adaptive Cruise Control (ACC), or Travel Assist are active and the vehicle is in forward motion.
- The system can detect lane markers on the left and right sides of the vehicle.
If Lane Assist is disabled, Emergency Assist will not function unless Travel Assist is active.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Rear Traffic Alert
This feature is not a substitute for attentive driving.
Rear Traffic Alert monitors the cross traffic behind the vehicle when reversing out of a space or maneuvering. Radar sensors behind the cover of the rear bumper monitor the rear and side areas of the vehicle.
In the event of approaching moving objects, the driver is warned of the obstacle. If the driver does not respond, automatic braking support may kick in.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
IQ.DRIVE
Front Assist (Automatic Emergency Braking)
This feature is not a substitute for attentive driving.
Front Assist can recognize impending forward collisions and warn the driver. In addition, the system can provide support when braking and initiate an automatic braking maneuver. The Front Assist system can help to avoid accidents but cannot replace the driver's attention.
Front Assist can recognize the following objects, depending on vehicle equipment and system limitations:
- Vehicles.
- Pedestrians.
- Bicycles.
The way that Front Assist reacts to these objects depends on:
- Type of object.
- Direction the object is moving.
- Speed of the object.
- Speed of your vehicle.
Driver assistance features are not a substitute for attentive driving. See Owner’s Manual for further details and important limitations. System performance may be limited by weather, road conditions, and visibility. IQ.DRIVE® technologies cannot overcome the laws of physics or prevent all collisions.
myVW App
Enrolling in myVW
The myVW mobile app1 takes ownership to the next level, putting essential tools and information at your fingertips. Gain access to model-specific resources like video tutorials and owner's literature and stay informed of active factory coverages.
Below process applies if enrollment was not performed by a dealer.
To enroll in myVW:
- Download the myVW app1
- Tap Sign up
- Enter your email and a password
- You’ll get an email; select Verify your email address
- Follow the steps in the app to set up your account
- If your vehicle does not automatically show up in the app, it will prompt you to:
- Enter your VIN (Find this below the windshield on the driver’s side)
- Use the app to scan a QR code in your infotainment screen. (Find this under Setup Car-Net.)
myVW+2 is the new name for Car-Net, which enables access to Volkswagen connected vehicle services. Visit our Connected Services page to learn more.
1 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
2 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
myVW App
Adding Additional Users
- Log in to the myVW app1
- Open the Account tab (person icon) from the bottom navigation menu
- Select Vehicle Management
- Select Additional Users, then Add user
- Complete the required fields
- Select the role you wish the additional user to have (primary user or additional user)
- Select the type of access to information and/or controls that you wish the additional user to have
- Select the Send invitation button to text the additional user a link
1 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
myVW App
Connected Vehicle Services
With the myVW app1, you can enroll in and access a range of connected services and plans enabled by myVW+2.
To see which plans are available for your vehicle, visit the Shop tab of the myVW app. For full details, visit our Connected Services page.
Safe & Secure
Use your Safe & Secure plan3 to get help when you're out on the road. You can drive with confidence, knowing we’re here for you when things don’t go quite like you planned.
Watch the Safe & Secure Video.
Remote Access
With Remote Access4, you can gain control of various vehicle features from your mobile device and receive real-time info, helpful alerts, and assistance to help enhance your driving experience.
View the Remote Functions section of this guide for more information on the remote vehicle functions available with a Remote Access plan.
Watch the Remote Access video.
Vehicle Insights
With VW Vehicle Insights5, you can feel confident about your next commute with access to features like maintenance alerts, vehicle health status, and more.
Watch the VW Vehicle Insights Video.
In-Vehicle Premium
Looking for even more? Whether you’re embarking on a road trip or tackling your daily commute, In-Vehicle Premium6 can elevate any journey. In-Vehicle Premium helps add convenience to your drive and keep passengers entertained with access to features like:
- Wi-Fi hotspot7
- Premium Radio8
- Premium Speech9
- Premium Navigation10
In-Vehicle Premium features vary. Feature availability is dependent on subscription status, model, model year, and trim level. Visit the Shop tab in the myVW app to see which features are available for your vehicle.
1 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
2 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
3 3-year Safe & Secure connected vehicle services available on most MY26 and newer vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.
4 3-year Remote Access connected vehicle services available on most MY26 and newer vehicles and included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan.
5 7-year VW Vehicle Insights connected vehicle services available on MY25 and newer Volkswagen vehicles. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your VW Vehicle Insights plan. Paid subscription is required to continue services after included plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services.
6 In-Vehicle Premium connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid In-Vehicle Premium subscription. Included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Some services and features may have their own terms and conditions and may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. Information Assistance is not available on MY21 ID.4. See Terms of Service, Privacy Statement, and other important information at vw.com/connected . Visit the shop tab in the myVW mobile app to see how much time is remaining on your In-Vehicle Premium plan. Always pay careful attention to the road and do not drive while distracted.
7 Wi-Fi Hotspot requires myVW account and mobile app, acceptance of myVW+ Terms of Service, and availability of vehicle 4G LTE cellular connectivity and vehicle GPS signal. Certain services may collect location information. The Wi-Fi Hotspot feature is intended for passenger use only. Up to 4 devices can be supported using in-vehicle connectivity. 4G LTE coverage is not available in all areas. Use of Wi-Fi Hotspot requires trial or paid Wi-Fi plan from third party wireless data provider and is subject to the data provider’s customer agreement. If applicable, 30-day/1GB (whichever occurs first) hotspot trial begins on activation date. Limit one trial per vehicle. Paid subscription is required to continue Wi-Fi services after trial expires. Wi-Fi speeds may be reduced for customers who exceed a certain amount of data usage per month. See materials provided by the data provider for terms, privacy, and data security details. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors.
8 Premium Radio requires myVW account, paid Premium Radio subscription, vehicle to be equipped with compatible infotainment system, active Wi-Fi hotspot subscription, and availability of vehicle 4G LTE cellular and GPS connectivity.
9 Premium Speech requires a myVW account, included or paid Premium Speech subscription, vehicle to be equipped with compatible infotainment system, acceptance of myVW+ Terms of Service, and availability of 4G LTE vehicle cellular and GPS connectivity. Availability of voice control functions and generative artificial intelligence features vary based on vehicle model, model year, and trim. MY23 and older vehicles do not have AI features. Al features integrated with Premium Speech are provided by a third-party, and use of the Al features are subject to the third-party provider's terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the Al features. Any actions taken or reliance on such Al features are at your own risk. Always consult the Owner's Manual for specific information about your vehicle. Responses provided by the AI features are limited to information and events before November 2023.
10 Premium Navigation requires myVW account, included or paid Premium Navigation subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of myVW+ Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
myVW App
Remote Functions
With the Remote Access1 and VW Vehicle Insights2 plans, you can access remote features from the Home tab of the myVW app3. Here, you'll be able to:
- View your vehicle's door and window status, estimated fuel level, and odometer4.
- Remote start your vehicle5, lock or unlock your doors6, and if you need some help finding your parked vehicle, you can honk the horn and/or flash your lights7, and find your vehicle's last parked location8.
- Set vehicle alerts to keep track of features like your vehicle's speed and location9.
- Check your driving data and potentially save more by signing up for available insurance discounts with DriveView10.
Remote Start Using the myVW App
Start your vehicle remotely5, if remote start is equipped, using the myVW app3. Here's how:
- Log in to the myVW app.
- From the home screen, select Remote Start.
- Tap Start.
- When prompted, confirm the vehicle location by entering your four-digit PIN.
• If enabled, iOS devices may use Face ID for authentication instead of entering the PIN. - A "success" message and countdown timer should appear on the home screen to indicate the vehicle has been started.
• If the remote start request is unsuccessful, a notification will appear and ask that you try again.
Lock/Unlock Using the myVW App
Lock or unlock your vehicle doors6 from your myVW app3. Here's how:
- Log in to the myVW app.
- From the home screen, select Doors.
- Tap either Lock or Unlock.
- A "success" message appears on the home screen to indicate the doors have either locked or unlocked.
• If the lock or unlock request is unsuccessful, a notification will appear and ask that you try again.
Honk and Flash Lights Using the myVW App
Use the Honk & flash7 feature to help you find your vehicle in a crowded parking lot, or in situations where you need to get attention. Here's how:
- Log in to the myVW app3.
- From the home screen, select Honk & flash.
- Tap either:
• Flash lights to only flash the vehicle headlights.
• Honk & flash to flash the headlights and honk the horn. - A "success" message appears on the home screen to indicate that the "Flash lights" or the "Honk & flash" request was successful.
• If the "Flash lights" or "Honk & flash" request is unsuccessful, a notification will appear and ask that you try again.
Setting Vehicle Alerts
Vehicle alerts9 in the myVW app3 allow you to easily set boundaries to help you keep track of things like your vehicle's speed and location.
Set a Boundary Alert
Boundary Alerts9 lets you know when your vehicle enters or exits a designated area. Up to four boundary alerts can be set. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Boundary.
- Select Create Boundary Alert and set your location either by clicking on the map or searching for a place in the search bar.
- Set the radius either by using the + button or by moving the slider to the right to increase the radius from 0-25 miles.
- After the location is set, in the "Create Boundary Alert" screen, you can then:
- Customize the name of the boundary in the "Name alert" field.
- Adjust the date and time, and occurrence, if desired.
- Modify the notification setting to send alerts when the vehicle has entered and/or exited the given radius.
- Set the alert frequency.
- Manage who will be notified of this boundary alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
Set a Curfew Alert
Curfew Alerts9 can help you keep track of when your vehicle is in use during a specific timeframe that you set. Up to two curfew alerts can be set at a time. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Curfew.
- Select Create Curfew Alert and in the next menu, customize the following settings:
- Customize the name of the curfew alert in the "Name alert" field.
- Adjust time, day, and occurrence, if desired.
- Set alert frequency.
- Manage who will be notified of the curfew alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
Set a Speed Alert
Get a heads-up when your vehicle is driven faster than you'd like by setting a Speed Alert9. Up to two speed alerts can be set at a time. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Speed.
- Select Create Speed Alert and in the next menu, customize the following settings:
- Customize the name of the speed alert in the "Name alert" field.
- Set the maximum speed using the + and - buttons or moving the slider to the desired speed (up to 80mph).
- Tip: When using the + and - buttons, the mph value is adjusted in increments of 5; whereas the speed slider can be used to adjust the mph value by 1.
- Adjust time, day, and occurrence, if desired.
- Set alert frequency.
- Manage who will be notified of the speed alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
Set a Valet Alert
When you set the Valet Alert9, myVW creates a 0.25-mile radius from where your vehicle is located. You’ll be notified if your vehicle leaves that radius, so you can valet or park your car with peace of mind. Here's how:
- Log in to the myVW app3.
- From the home screen, select the ellipsis (three dots) in the upper right corner next to your vehicle's image.
- Choose Set up vehicle alerts from the dropdown menu.
- Choose Valet.
- Select Create Valet Alert and in the next menu, you can:
- Set the alert frequency.
- Manage who will be notified of the valet alert.
- Tip: New contacts can be added by selecting Manage alert contacts in the "Email alert" and "Text (SMS) alert" submenus.
1 3-year Remote Access connected vehicle services available on most MY26 and newer vehicles and included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan.
2 7-year VW Vehicle Insights connected vehicle services available on MY25 and newer Volkswagen vehicles. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your VW Vehicle Insights plan. Paid subscription is required to continue services after included plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services.
3 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
4 Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines and warnings. Vehicle Health Reports and Health Status may not be available on all EV models.
5 Requires compatible factory-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Message and data rates may apply.
6 Message and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
7 Remote Honk & Flash requires myVW mobile app and acceptance of myVW+ Terms of Service. Message and data rates may apply.
8 Last Parked Location requires acceptance of myVW+ Terms of Service. Message and data rates may apply. Do not use feature to locate stolen vehicle.
9 Vehicle Alerts require myVW mobile app and acceptance of myVW+ Terms of Service. Message and data rates may apply.
10 DriveView requires myVW account and acceptance of myVW+ Terms of Service. Use of your vehicle by multiple drivers may impact your driving score. Always obey all speed and traffic laws.
myVW App
Connected Vehicle Services
With the myVW app1, you can enroll in and access a range of connected services and plans enabled by myVW+2.
To see which plans are available for your vehicle, visit the Shop tab of the myVW app. For full details, visit our Connected Services page.
Safe & Secure
Use your Safe & Secure plan3 to get help when you're out on the road. You can drive with confidence, knowing we’re here for you when things don’t go quite like you planned.
Watch the Safe & Secure Video.
Remote Access
With Remote Access4, you can gain control of various vehicle features from your mobile device and receive real-time info, helpful alerts, and assistance to help enhance your driving experience.
View the Remote Functions section of this guide for more information on the remote vehicle functions available with a Remote Access plan.
Watch the Remote Access video.
Vehicle Insights
With VW Vehicle Insights5, you can feel confident about your next commute with access to features like maintenance alerts, vehicle health status, and more.
Watch the VW Vehicle Insights Video.
In-Vehicle Premium
Looking for even more? Whether you’re embarking on a road trip or tackling your daily commute, In-Vehicle Premium6 can elevate any journey. In-Vehicle Premium helps add convenience to your drive and keep passengers entertained with access to features like:
- Wi-Fi hotspot7
- Premium Radio8
- Premium Speech9
- Premium Navigation10
In-Vehicle Premium features vary. Feature availability is dependent on subscription status, model, model year, and trim level. Visit the Shop tab in the myVW app to see which features are available for your vehicle.
1 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
2 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
3 3-year Safe & Secure connected vehicle services available on most MY26 and newer vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.
4 3-year Remote Access connected vehicle services available on most MY26 and newer vehicles and included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan.
5 7-year VW Vehicle Insights connected vehicle services available on MY25 and newer Volkswagen vehicles. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your VW Vehicle Insights plan. Paid subscription is required to continue services after included plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services.
6 In-Vehicle Premium connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid In-Vehicle Premium subscription. Included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Some services and features may have their own terms and conditions and may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. Information Assistance is not available on MY21 ID.4. See Terms of Service, Privacy Statement, and other important information at vw.com/connected . Visit the shop tab in the myVW mobile app to see how much time is remaining on your In-Vehicle Premium plan. Always pay careful attention to the road and do not drive while distracted.
7 Wi-Fi Hotspot requires myVW account and mobile app, acceptance of myVW+ Terms of Service, and availability of vehicle 4G LTE cellular connectivity and vehicle GPS signal. Certain services may collect location information. The Wi-Fi Hotspot feature is intended for passenger use only. Up to 4 devices can be supported using in-vehicle connectivity. 4G LTE coverage is not available in all areas. Use of Wi-Fi Hotspot requires trial or paid Wi-Fi plan from third party wireless data provider and is subject to the data provider’s customer agreement. If applicable, 30-day/1GB (whichever occurs first) hotspot trial begins on activation date. Limit one trial per vehicle. Paid subscription is required to continue Wi-Fi services after trial expires. Wi-Fi speeds may be reduced for customers who exceed a certain amount of data usage per month. See materials provided by the data provider for terms, privacy, and data security details. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors.
8 Premium Radio requires myVW account, paid Premium Radio subscription, vehicle to be equipped with compatible infotainment system, active Wi-Fi hotspot subscription, and availability of vehicle 4G LTE cellular and GPS connectivity.
9 Premium Speech requires a myVW account, included or paid Premium Speech subscription, vehicle to be equipped with compatible infotainment system, acceptance of myVW+ Terms of Service, and availability of 4G LTE vehicle cellular and GPS connectivity. Availability of voice control functions and generative artificial intelligence features vary based on vehicle model, model year, and trim. MY23 and older vehicles do not have AI features. Al features integrated with Premium Speech are provided by a third-party, and use of the Al features are subject to the third-party provider's terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the Al features. Any actions taken or reliance on such Al features are at your own risk. Always consult the Owner's Manual for specific information about your vehicle. Responses provided by the AI features are limited to information and events before November 2023.
10 Premium Navigation requires myVW account, included or paid Premium Navigation subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of myVW+ Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.