Introduction to
Your Golf GTI/Golf R
The information within this guide must be used in conjunction with the information in the Volkswagen Owner’s Manual. You should refer to your vehicle’s Owner’s Manual and Infotainment Supplement for all information, warnings, and feature limitations. Always pay careful attention to the road and do not drive while distracted. Some Infotainment features can only be accessed and operated when the vehicle is standing still.
Digital Cockpit
Allows you to customize the presentation of vehicle information in the instrument cluster. The VIEW button on the steering wheel toggles between multiple main display views. The secondary display can be selected and configured using the horizontal menu buttons
, along with the vertical arrow buttons 
on the right-side steering wheel controls.Head-Up Display (not shown)
The Head-up display projects selected information onto the windshield in the driver’s field of view, such as the current speed limit, vehicle speed, and the actions of driver assistance systems. To turn the system on from the Infotainment: select Vehicle menu > vehicle (left hand side)
> Interior > Head-up display > toggle Head-up display to Active.Quick Access Buttons
The quick access buttons below the Infotainment system provide a fast, easy way to access often-used features.- ASSIST: The ASSIST button
opens a graphic interface to allow the activation, deactivation and modification of advanced driver assist systems. - CLIMA: The
button opens the controls for all the user-adjustable options for the climate control system, including temperature, fan speed, airflow and more. - MENU: The Park MENU button
opens the Park Assist system menu to assist the driver when parking and maneuvering. Tap the settings function key to open additional settings to alter selections for the various parking systems. - MODE: The Drive MODE button
opens the menu to select the vehicle’s driving mode, which can affect things such as steering feel, engine sound, and adaptive cruise control behavior.
Infotainment
Touch sensitive icons control the various Infotainment functions, including: radio, media selections, App-Connect functions, phone operation, vehicle functions and the optional Navigation system. To move icons press, hold and drag to the desired location.Start-Stop System
(not shown)
The engine shuts off automatically when the vehicle comes to a stop, such as at traffic lights. The engine will restart when the brake is released. Start-Stop automatically activates when the ignition is switched on, and the indicator light comes on. If deactivated, the indicator light 
comes on and the start-stop system is not available. To deactivate from the Infotainment system, use the pull down menu and press the Start/Stop button.Automatic Transmission Selector Lever
With the vehicle on and the brake pedal depressed, move the lever forward or backward until the pressure point indicates you are in position. To skip a gear, push past the pressure point to the next pressure point. The label next to the lever will light up for the selected gear position.USB-C Port
USB Type C ports allow you to connect your mobile phone to your Golf with the latest generation of USB. For data and charging, USB Type C ports are available in the cubby in front of the selector lever. Charging only USB-C ports are available in the rear. To utilize USB Type C, you must have a compatible cable. To find a cable that converts your phone's charging port to a USB Type C connector, click here .Steering Wheel Left Side Controls
Buttons for operating Driver Assistance features. Volume settings
for radio, navigation system notifications, and phone calls. You can slide your finger or press on each side to increase or decrease volume. On Golf R models, you can select a driving mode by pressing the 
button.Steering Wheel Right Side Controls
Voice Control Button: Activates the Voice control system. A short press activates Volkswagen’s native Voice Control system. A long press will activate Voice Control to a compatible paired phone’s digital assistant.
VIEW Button: Switches displays between the following views: Summary, Classic, Navigation, Driver Assistance, and Special. You can also select and configure secondary displays by using the buttons to select the right or left secondary display. Select your preferred secondary display using the buttons, then press the 
button to confirm selection. To view or hide secondary displays, press and hold the VIEW button.- OK Button: Used to confirm selections, and answer telephone calls.
Steering Wheel Heating: Press to turn on at the highest level, press repeatedly to adjust the heating level.- Horizontal Menu Buttons: Used to navigate through the instrument cluster’s main menus.
- Vertical Arrow Buttons: Push to navigate inside a specific menu.
Horizontal Arrow Buttons: Slide your finger or press on either side to change radio stations, scroll through radio presets, or select the next or previous media track.
Wireless Charging
Can charge a Qi-capable mobile phone without the need to plug in. Simply place it securely in the center of the surface with the display facing up. An alert in the Infotainment system display indicates when charging begins.
Touchscreen Infotainment /
Climatronic System
Touchscreen Infotainment
The Golf puts control of many of its features in the user-configurable touchscreen. The touchscreen features allows access to many functions, including Apps, Vehicle, Sound, Navigation, Telephone and more.
To customize the order of icons:
Touch and hold an icon.
Drag and drop the icon to the desired location.
The touchscreen allows users to create customized “widget pages” with their most desired features.
To create a new widget screen using a layout of your choice:
Swipe to the left, until you are on the last available page.
Press and hold an existing widget, and tap the Edit button
.Tap the + key and choose a page layout of your choice.
Note: You can have up to four individual layout screens.Tap the Edit button to choose the widgets you want to use in each section. Some features are not available in all widget sizes.
Change an existing widget by pressing and holding. Then, select an available widget listed below.
When finished, tap the X button.
To edit these widgets later, press and hold a widget for 2 seconds to enter into the modification screen again.
- The Climate Control widget offers several swipeable screens to best suit you.
- The Navigation widget provides easy input of destinations and Points of Interest.
- The Phone widget puts call information at an easy-to-read level.
- The Radio widget gives quick access to audio selections. Tap a station to select.
Radio 
The Radio widget can control all of the functions of the media system.
To select your preferred channel, tap the radio widget on the Home screen. On the radio tab, tap source, and select AM, FM, Sirius XM or Internet Radio (if equipped). A list of the available stations and a frequency band selector will be displayed.
Touch the
and 
arrows to select the previous or next available station, or scroll between any saved favorite stations.
Favorites 
While in Radio, press and hold a station to designate as a favorite, then press the
button to add more favorites.You can access your favorite stations by referring to the
Tab.You can always edit/delete stations on this tab by touching the Edit icon.
Media 
In Media mode you can playback media data from data carriers and streaming services in the Infotainment system.
Media sources include Bluetooth or USB storage devices. It could also include streaming services (such as Apple Music®), depending on vehicle equipment and Car-Net® active status.
Car-Net connected vehicle services are available on most MY20 and newer vehicles and require a trial or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain Car-Net connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet. Always pay careful attention to the road and do not drive while distracted.
Help 
For more information about the Infotainment system and tips on how to use it, check out the “Help” application.
Warning: See Infotainment and Climate Control in your Owner’s Manual for more detailed information and for important safety warnings.
Controlling Climatronic
To control the heating, ventilation, and air conditioning (HVAC) system, use the convenient climate control bar at the bottom of the Infotainment touchscreen. Quickly adjust air distribution and fan speed by tapping this icon 
next to the CLIMA button.
You can also press the CLIMA button beneath the Infotainment screen, the CLIMA button on the climate control bar on the screen, or tap the Climate ctrl. app icon from the app menu for more advanced controls.
Fan: Tap the + and - buttons to manually adjust the fan speed.
Temperature Adjustments:
- Via Touchscreen: To change the temperature, press the temperature number for the driver or passenger side. A popup will show a vertical slider – tap or slide your finger up for warmer or down for cooler.
- Via Slider Bar: You can also use the slider bar
to adjust the temperature, using the same concept. Tap or slide your finger left for colder temperature and right for warmer. - Sync: This function sets the climate system to a consistent temperature for all seats, based on the driver zone settings. Press the SYNC button located on the lower left side of the CLIMA screen, below the vent controls.
- AUTO Mode: The set air temperature is maintained for you by automatically controlling the fan speed and air distribution.
Seat Heating and Ventilation: Tap the icons within the climate control bar to activate or adjust intensity. An Auto On function is also available, located within the settings menu.
Steering Wheel Heating: Tap the steering wheel icon on the right side of the CLIMA screen or use the button on the right side of the steering wheel. An Auto On function is also available, located within the settings menu.
Rear Climate Controls: Press the REAR button located on the right side of the CLIMA screen to open the settings for the rear passenger compartment. From this screen, tap
to lock or unlock the climate control bars in the rear vehicle interior.
Smart Climate
The Smart dropdown offers smart climate controls, which automatically trigger the HVAC system to perform selected actions.
Clear View
: Clearing fog and ice from the windshield.Cool Feet
and Warm Feet 
: Directing warm or cool air to the footwell.Fresh Air
: Directing fresh air from outside into the interior.Warm Hands
: Directing warm air onto the steering wheel.Quick Heating
and Quick Cooling 
: Temporarily increasing the heating or cooling power.
Rear Climatronic
Available only on the top-trim GTI Autobahn and Golf R.
Rear passengers can control their own temperature and heated seats.
Rear climate controls can also be accessed through the infotainment system by selecting and then choosing the REAR option. The driver can adjust the controls in the rear menu:
: AUTO will adjust airflow and fan speeds to bring the temperature to the desired setting.
:Direct air to the upper body.
:Direct air into the footwell.
: Turns rear climate control off.- : If activated, the rear climate controls cannot be adjusted and the driver maintains control from the infotainment system only.
Watch the Climate Controls Overview video. Warning: See Infotainment and Climate Control in your Owner’s Manual for more detailed information and for important safety warnings.
TPMS/Keyless Access/
Memory Seats
TPMS
Tire Pressure Monitoring System (TPMS) Recalibration
After receiving a warning about low tire pressure and correcting what caused the warning light, switch the ignition off and back on. The Tire Pressure Monitoring System can only be recalibrated after this is done.
Switch the ignition ON.
Turn on the Infotainment system.
Tap Vehicle on the Infotainment touchscreen.
Tap Status on the left side of the screen.
Tap Tire Pressure.
Tap Set.
If all four tires meet the required tire pressure values, tap
.
After longer trips (at least 20 minutes) driving different vehicle speeds, the system adapts to the new values and monitors them.
Warning: See TPMS, Keyless Access and Memory Seats in your Infotainment System Booklet for more detailed information and for important safety warnings.
Keyless Access
Keyless access makes it possible to unlock and lock the vehicle without actively using the key. A valid key must be present within the vicinity of the vehicle to use this function. The trunk will lock and unlock along with the doors.
- Keyless Access can be configured from the home menu. Select Vehicle > vehicle (left hand side), select Exterior > swipe to the third page and select Opening and closing and make your desired selection.
See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.
Unlocking the Vehicle
Make sure Keyless Access has been configured.
Approach the vehicle with a valid key.
When the vehicle key is detected within range of any of the sensors, slip your hand behind the handle and lightly touch the back. The vehicle will unlock and all turn signals will flash twice to confirm the vehicle has been unlocked.
To unlock all doors, double tap your hand behind the handle.
Locking the Vehicle
Park the vehicle.
Touch the sensor on the outside of the door handle.
All turn signals will flash once to confirm the vehicle has been locked.
Warning: See TPMS, Keyless Access and Memory Seats in your Infotainment System Booklet for more detailed information and for important safety warnings.
Memory Seats
Applies to vehicles equipped with memory seats.
Adjust the driver’s seat and outside mirror positions to your preferred positions.
Press and release the SET button.
Press and hold the Memory button 1, 2 or 3 until the chime sounds.
Warning: See TPMS, Keyless Access and Memory Seats in your Infotainment System Booklet for more detailed information and for important safety warnings.
Windshield Wipers/
Light and Sight Panel
Windshield Wipers
Intermittent/Rain-Sensing
- From the OFF position, move the wiper stalk up one click to activate the intermittent wipers with rain-sensing.
- The switch on top of the stalk varies the time interval between each wipe.
- The farther the switch is moved to the right, the shorter the interval between each wipe.
Note: Ensure wiper stalk is in OFF position before entering a car wash.
Continuous
- LOW: From the OFF position, move the wiper stalk up two clicks.
- HIGH: From the OFF position, move the wiper stalk up three clicks.
Rear Wiper
To operate, push the lever one click away from you. If you have the front wipers on and you put the car in Reverse, the rear wiper activates a single wipe.
Service Position
From the home menu select Vehicle > vehicle (left hand side) > select Exterior > swipe to page four, select Service position and the wipers will move into place.
Warning: See Wipers, Lights and Sight Panel in your Infotainment System Booklet for more detailed information and for important safety warnings.
Light and Sight Panel
Turning on the Lights
Switch on the ignition.
Tap the
button repeatedly until the desired light setting is highlighted in the Digital Cockpit Display, and illuminated on the touch panel.
: When this icon shows in green, the low beams are on.
: Automatic headlights are enabled. The low beam headlights are switched on or off depending on the ambient brightness.
: When this icon shows in green, the parking and daytime running lights are on.
: The Climatronic defrost function clears fog and ice from the windshield. The air is dehumidified and the blower is set to a higher speed.
: Switch the rear window defroster on and off while the engine is running. The rear window defroster switches off automatically after a maximum of 10 minutes.
: If equipped, the fog lights can be switched on when the ignition is on and the parking lights or low beam headlights are on.
: If equipped, poor weather lights can help illuminate the road ahead more effectively when visibility is poor. To switch on, the vehicle’s ignition must be on.
Warning: See Wipers, Lights and Sight Panel in your Infotainment System Booklet for more detailed information and for important safety warnings.
Navigation
From the menu screen, press the NAVIGATION icon to open the Navigation Home View. The Home View shows your current position in the middle of the screen as a cursor that is situated in relation to the actual position of the vehicle and up to five suggested destinations which are based off of your last destinations, predicted destinations, favorites, or imported destinations from your myVW® app. The Home View map is oriented with north at the top of the screen and the actual positions of the proposed (0–5) destinations are relative to the actual position of the vehicle.
myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
To enter a destination:
On the touchscreen, press the Navigation icon.
Select the Search tab.
Begin entering address information with the House number, Street, and City or Point of Interest (POI).
When your search address or POI appears in the drop down suggestion bar, select the correct address on the screen.
Select Start to begin the route.
Applies to vehicles equipped with Navigation. When entering an address for another state, use only the two-character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary.
Additional Settings
Before starting your route:
- Route criteria can be modified within the Navigation menu, select Settings
> Route guidance and routes > Route options.
OR
- Tap
when a route is active.
Cancel Active Route Guidance
Tap the 
to the right of the route plan.
Alternative Navigation
Turn-by-turn directions are also available by mirroring your favorite compatible smartphone app to your Infotainment screen. Using the maps app on your device, you can connect to Volkswagen App-Connect by using a manufacturer-approved cable to your vehicle’s USB-C port or wireless if available.
Premium Navigation
Subscribe to Premium Navigation1 to enjoy real-time traffic, route, and weather updates with reliable navigation information and more. Requires activation of myVW+2 during myVW enrollment.
1Premium Navigation requires myVW account, included or paid Premium Navigation subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of myVW+ Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
2Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
Warning: See Navigation in your Infotainment System Booklet for more detailed information and for important safety warnings.
IQ. DRIVE
Features
Activate Cruise Control or Adaptive Cruise Control
Adaptive Cruise Control is not a substitute for attentive driving.
Locate the Cruise Control buttons on the left side of the multi-function steering wheel.
- Press the
button to activate Cruise Control or Adaptive cruise control depending on vehicle equipment. - A speedometer icon
or 
will appear in the instrument cluster display.
Set Cruising Speed
When you get to your cruising speed, press the SET button on the multi-function steering wheel.
A green cruise control indicator light
or will illuminate in the instrument cluster display.To increase/decrease the speed by 1 mph increments, press the + or – button.
To increase/decrease the speed by 5 mph increments, press and hold the + or – button.
Cancel and Resume Cruising Speed
To cancel the cruise speed, press the brake pedal or press the
button once on the multi-function steering wheel.The green CRUISE indicator light will go off
or .To resume your set speed, press the RES button on the multi-function steering wheel.
Turning Cruise Control System Off
- Press twice.
Adaptive Cruise Control Distance Level Setting
This feature is not a substitute for attentive driving.
Adaptive Cruise Control (ACC) helps maintain an individually stored constant speed and a previously set distance between your vehicle and those in front of you. When you approach a slower moving vehicle in front of you, the vehicle may brake if the situation requires. When the vehicle is no longer present, ACC will accelerate back to the stored speed. You can set the speed-dependent distance 
from the vehicle ahead to one of five levels.
- To change the ACC distance interval, press the button to cycle through the distance intervals until you reach your desired distance level. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.
Travel Assist System
Within system limits, Travel Assist system enables your vehicle to steer, accelerate, and brake automatically while also keeping the vehicle centered in lane. Travel Assist can also maintain a constant distance to vehicles in front, which is selected by the driver. The driver must maintain supervision as the Travel Assist system is not an autonomous feature.
To enable Travel Assist:
Press the
button on the multi-function steering wheel to activate Adaptive Cruise Control.Press the
button to switch from Adaptive Cruise Control to Travel Assist.Press the SET button on the steering wheel at the desired speed.
To cancel Travel Assist, press the brake pedal or press the
button on the steering wheel.To resume Travel Assist, press the RES button on the steering wheel.
Emergency Assist
Emergency Assist* can recognize driver inactivity and can automatically keep the vehicle in its lane and, if necessary, slow it down to a stop. While the ignition is on, Emergency Assist is active when:
- Lane Assist or Adaptive Cruise Control (ACC) are active and the vehicle is in forward motion.
- The system can detect lane markers on the left and right side of the vehicle.
Note: If Lane Assist is not available, Emergency Assist will not be active.
*Emergency Assist is not a replacement for the driver’s attention and works only within the system limitations. Emergency Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.
Deactivating Adaptive Cruise Control
To deactivate Adaptive Cruise Control, and use Conventional Cruise Control:
Press the
button. Depending on vehicle equipment, it may be on the steering wheel or the end of the turn signal stalk.Using the vertical menu buttons
on the steering wheel, scroll to Speed.Select Cruise Control in the Digital Cockpit then press the
button.
Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control, until the next ignition cycle.
Assistance System Setting
You can access the Assistance system settings menu in the Infotainment system, allowing modification to the Driver Assistance feature operation.
Press the
button from the quick access buttons.Touch the image that represents the feature.
OR
- Touch the
to make your selection from the system menu in list form.
To quickly activate/deactivate driver assist systems within the digital cockpit display, press the button on the end of turn signal stalk.
Warning: See Driver Assistance Systems in your Owner’s Manual for more detailed information and for important safety warnings. Driver Assistance features are not substitutes for attentive driving.
Bluetooth®
Pairing a Compatible Phone
With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
From the Bluetooth menu on your phone, search for new devices and select My VW XXXX (last four digits of VIN).
A connection request will appear on the Infotainment touchscreen display.
Press Connect on the Infotainment touchscreen.
The touchscreen will then show a PIN.
Make sure the same PIN is displayed on your phone and press Yes on the Infotainment touchscreen, then press Pair on your phone.
Allow contacts to sync when prompted.
Note:If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1–7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switch between phones by navigating to the App Menu and following these steps:
Choose Settings.
Select Network.
Tap Mobile Devices.
Select the desired device from the list.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone.
Press the OK button on the multi-function steering wheel or the green Phone icon 
on the Infotainment touchscreen to answer the call.
Volume Settings
To adjust the volume of the Bluetooth system while on a call, press or swipe the Volume Down or Volume Up slider on the left side of the multi-function steering wheel.
End a Call
Press the red Phone icon 
within the phone menu of the Infotainment display.
Warning: See Bluetooth Pairing and Voice Control in your Owner’s Manual for more detailed information and for important safety warnings.
Voice Control
IDA – Voice Assistant via Volkswagen Infotainment
Many functions of the Golf—including the navigation, climate control, media, and telephone—can be controlled using IDA, your built-in voice assistant. IDA can be launched using the Talk button on the multi-function steering wheel or by using the wake word, “Hello Volkswagen,” similar to how you would activate a virtual assistant at home.
To enable activation of IDA by voice:
Open the App Menu on the touchscreen and then select IDA.
Tap Activation.
Here, you can toggle the ability to activate IDA by voice. You can also enable or disable the additional wake words “Hello IDA” and “Hello ID.” and even create your own wake word by pressing the microphone or keyboard icons.
To launch IDA with the multifunction steering wheel button:
• A short press of the Talk button will launch IDA.
• A long press of the Talk button will launch the digital assistant of a connected compatible mobile device.
A variety of voice prompts are available depending on which language has been set in the Infotainment system, and whether there is an active myVW account for the vehicle. For full details and a list of compatible languages, please refer to the owner’s manual.
A list of example prompts can also be found in the IDA app under Tips in the left navigation bar.
Cancel Active Voice Control
When IDA is activated, press the Talk button on the multi-function steering wheel or say “Cancel.”
Warning: See Bluetooth Pairing and Voice Control in your Owner’s Manual for more detailed information and for important safety warnings.
App-Connect
Volkswagen App-Connect takes your experience to the next level by bringing your favorite smartphone features directly to your vehicle's touchscreen display. Simply pair your smartphone to your VW's Bluetooth® to start using compatible apps. Need to charge your phone while staying connected? Plug it into a USB port or place it in the wireless charging tray to enjoy both convenience and power on the go.
Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
Apple CarPlay®
Apple CarPlay is a smart way to use your iPhone while you drive your Volkswagen. With an updated user interface that helps you control tunes, turns, and Siri® suggestions, a calendar app that lets you view and manage your day, and maps that reveal more of what's around you, getting there just got a whole lot easier—and a lot more fun.
Watch the Apple CarPlay Connection video.
Note: You will have to have had an unlocked iPhone within the past hour in order to use Apple CarPlay. When you are connected using Apple CarPlay, your iPhone can no longer be used as a MEDIA source or as a Bluetooth device.
Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later. Further information can be found at support.apple.com and siriuserguide.com. Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. Apple CarPlay is a trademark of Apple Inc.
Wireless App-Connect – Apple CarPlay
To connect:
Ensure you are running the latest version of iOS on your iPhone®.
Pair your phone to the Volkswagen Infotainment system with Bluetooth®.
A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Apple CarPlay.
Select Apple CarPlay. If this is the first time, accept the confirmation on your iPhone.
OR
Simply unlock your iPhone and plug it into the USB port using a certified cable. After choosing to use Apple CarPlay, your iPhone will ask if you'd like to use Apple CarPlay wirelessly for future connections.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Apple CarPlay connection.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Wired App-Connect – Apple CarPlay
To connect:
Ensure you are running the latest version of iOS on your iPhone®.
Unlock your iPhone and plug it into the USB port using a certified cable.
A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?”
Select Connect.
- Disconnect from Apple CarPlay by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
Android Auto™
Use some of your favorite Android applications on the road through your Volkswagen’s infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, or place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.
Watch the Android Auto Connection video.
Always pay careful attention to the road, and do not drive while distracted. Standard text and data usage rates apply. To use Android Auto on your car display, you’ll need an Android phone running Android 9.0 or higher, an active data plan, and the Android Auto app. Google, Android, Google Play and Android Auto are trademarks of Google LLC. Learn more at android.com/auto.
Wireless App-Connect – Android Auto
To connect:
Ensure you are running the latest version of Android™ OS on your device.
Pair your phone to the Volkswagen Infotainment system with Bluetooth.
A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Android Auto.
Select Android Auto. If this is the first time, accept the confirmation on your device.
Note: Please confirm all prompts from App-Connect on the mobile device for successful Android Auto connection.
- Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen.
Wired App-Connect – Android Auto
To connect:
Ensure you are running the latest version of Android™ OS on your device.
Unlock your device and plug it into the USB port using a certified cable.
A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?”
Select Connect.
- Disconnect from Android Auto by pressing the Menu icon followed by the Volkswagen Logo icon, then selecting Disconnect on the touchscreen. This will allow Bluetooth while charging your phone.
Warning: See App-Connect in your Owner’s Manual for more detailed information and for important safety warnings.
myVW Mobile App
All things VW. All in one place.
Put convenient tools and information at your fingertips1. Enjoy these features:
• Service reminders2, scheduling, and history3
• Roadside assistance requests4
• Owner’s literature and tutorials
Plus, with subscriptions to the Remote Access5 and VW Vehicle Insights6 plans, enabled by myVW+1, you can access features in the myVW app7 such as:
• Maintenance Alerts8
• Remote Lock/Unlock9
• Remote Door and Window Status9
• Check fuel level, estimated range, and odometer
Enroll in myVW
Below process applies if enrollment was not performed by a dealer.
To enroll in myVW⁷:
Download the myVW app.
Click Sign up.
Enter your email and a password.
You’ll get an email; click Verify your email address.
Follow the steps in the app to set up your account.
If your vehicle does not automatically show up in the app, it will prompt you to:
• Enter your VIN (Find this below the windshield on the driver’s side).
• Use the app to scan a QR code in your infotainment screen To find this, go to Menu > Setup myVW.
Adding Additional Users
A great way to help keep your Volkswagen family connected is to add a trusted user to your myVW7 account. Here’s how:
Login to the myVW app.
Select the Account tab found in the bottom navigation menu.
In the Vehicle Management submenu, select Additional Users.
Tap Add User and complete the required fields.
Select the type of access to information and/or controls you wish the additional user to have.
Select the Send invitation button and a text with a link will be sent to the additional user.
The additional user can then tap the link in their text message and follow the prompts to download the myVW app, set up their account, accept the Terms of Service, and add the vehicle to their Garage.
Manage Notifications
Stay “in-the-know” by setting up your in-app notifications.7
To enable or disable desired notifications, tap the ellipses icon 
in the upper right corner of the vehicle image, and select Manage vehicle. Then select Push notifications.
From there, you can choose which alerts you’d like to receive.
Health and Maintenance
From the Service tab in the mobile app7, you can view critical information about your next maintenance service and any open recalls or service actions for your vehicle. You can also:
• Check in on your vehicle’s health by accessing the Vehicle Health Report10
• Set and view information for your preferred dealer
• And more…
Plus…
Premium Speech
Upgrade your driving experience with a Premium Speech11 plan enabled by myVW+1. Help enhance your journey with the convenience of conversational voice commands and Generative AI integration. Visit the Shop tab of the myVW app7 to subscribe.
Premium Navigation
Get the most out of your driving experience with a Premium Navigation¹² plan enabled by myVW+1 and receive real-time updates on traffic, weather, and road conditions in addition to assistance locating nearby gas stations and parking. Wherever you're headed, Premium Navigation can help make sure you have the smoothest most convenient journey possible. Visit the Shop tab of the myVW app⁷ to subscribe.
Wi-Fi Hotspot
The Wi-Fi hotspot13 capability allows passengers to connect multiple devices and enjoy full-speed internet connectivity on the go.
Get started with your 30 day or 1GB free trial in the myVW app⁷:
Go to the Shop tab of the myVW mobile app.
Select Wi-Fi Hotspot.
Accept the Terms and Conditions.
Tap Submit.
Safe & Secure
With five years of the included Safe & Secure¹⁴ plan enabled by myVW+¹, you’ll get:
- Automatic Crash Notifications¹⁵ – When your vehicle detects a deployed airbag or rollover, it will automatically connect you with the Volkswagen Response Center to see if you need assistance.
- Emergency Assistance¹⁵ – If you or a passenger need help, just press the SOS Button in your vehicle and the Volkswagen Response Center can send help to your vehicle’s location.
- Information Assistance – You can contact one of our agents for help, all while keeping both hands on the wheel and your eyes on the road.
- Anti-Theft Alerts¹⁶ – You get alerts on your smartphone through the myVW app when an intrusion detection alert is activated while you are away from your vehicle.
- After you’ve accepted the myVW and myVW+ Terms of Service, you can enroll in Safe & Secure from the Shop tab in the myVW app.⁷
To download the myVW app7, scan the QR code
or visit your device’s app store
1Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
2Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
3Service History is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
4Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner’s literature for limitations and details.
55-year Remote Access connected vehicle services available on most MY20–MY25 vehicles and included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan.
67-year VW Vehicle Insights connected vehicle services available on MY25 and newer Volkswagen vehicles. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your VW Vehicle Insights plan. Paid subscription is required to continue services after included plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services.
7myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
8Maintenance Alerts requires myVW mobile app and acceptance of myVW+ Terms of Service. Must be enrolled in VW Vehicle Insights. Message and data rates may apply.
9Remote Lock/Unlock and Remote Door and Window Status require myVW mobile app and acceptance of myVW+ Terms of Service. Must be enrolled in Remote Access. Message and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
10Refer to your vehicle’s warning and indicator lights for the most current diagnostic information. Always consult owner’s literature for maintenance guidelines and warnings.
11Premium Speech requires a myVW account, included or paid Premium Speech subscription, vehicle to be equipped with compatible infotainment system, acceptance of myVW+ Terms of Service, and availability of 4G LTE vehicle cellular and GPS connectivity. Availability of voice control functions and generative artificial intelligence features vary based on vehicle model, model year, and trim. MY23 and older vehicles do not have AI features. AI features integrated with Premium Speech are provided by a third party, and use of the AI features are subject to the third-party provider’s terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the AI features. Any actions taken or reliance on such AI features are at your own risk. Always consult the Owner’s Manual for specific information about your vehicle. Responses provided by the AI features are limited to information and events before November 2023.
12Premium Navigation requires myVW account, included or paid Premium Navigation subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of myVW+ Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
13Wi-Fi Hotspot requires myVW account and mobile app, acceptance of myVW+ Terms of Service, and availability of vehicle 4G LTE cellular connectivity and vehicle GPS signal. Certain services may collect location information. The Wi-Fi Hotspot feature is intended for passenger use only. Up to 4 devices can be supported using in-vehicle connectivity. 4G LTE coverage is not available in all areas. Use of Wi-Fi Hotspot requires trial or paid Wi-Fi plan from third party wireless data provider and is subject to the data provider’s customer agreement. If applicable, 30-day/1GB (whichever occurs first) hotspot trial begins on activation date. Limit one trial per vehicle. Paid subscription is required to continue Wi-Fi services after trial expires. Wi-Fi speeds may be reduced for customers who exceed a certain amount of data usage per month. See materials provided by the data provider for terms, privacy, and data security details. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors.
145-year Safe & Secure connected vehicle services available on most MY20–MY25 vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.
15Automatic Crash Notification and Emergency Assistance may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services.
16Anti-Theft Alerts require myVW mobile app. Message and data rates may apply.
5-Year Included
Safe & Secure Plan
Help is on the way
Drive with confidence, knowing we’re here for you when things don’t go as planned. Your 5-year included plan¹ includes:
- Emergency Assistance2—If you or a passenger need help, you can press the SOS Button in your vehicle and a Safe & Secure Emergency Specialist can send help to your vehicle’s location.
- Automatic Crash Notifications2—If and when your airbags go off, you will automatically be contacted by Safe & Secure Emergency Specialist to see if you need help.
- Anti-Theft Alerts3—You get alerts on your smartphone through the myVW app when an intrusion detection alert is activated while you are away from your vehicle. (Requires the myVW app4)
- Information Assistance—You can call one of our agents for help using the i-button in the vehicle so that you can keep both hands on the wheel and your eyes on the road.
- Stolen Vehicle Locator5—If your vehicle is ever stolen, upon your authorization, a Safe & Secure Emergency Specialist can work with authorities to access your vehicle’s location remotely.
Enjoy a 5-year included Safe & Secure plan when you sign up for myVW4 and activate myVW+6.
1 5-year Safe & Secure connected vehicle services available on most MY20–MY25 vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.
2 Automatic Crash Notifications and Emergency Assistance may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services.
3 Anti-Theft Alerts require myVW mobile app. Message and data rates may apply. Anti-theft Alerts are not available on ID.4 or ID. Buzz.
4 myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
5 Stolen Vehicle Locator is for use by law enforcement authorities only. See Terms of Service for details.
6 Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
Warning/
Indicator Lights
For additional information on indicator lights, refer to your vehicle's Owner's Manual.
Central warning light
Collision warning
Electronic parking brake
Electronic parking brake
Brake system malfunction
Brake fluid level too low
Front brake pads worn
Depress the brake pedal
ACC driver intervention warning
Engine coolant system malfunction
Steering malfunction
12 V energy supply malfunction
Engine control malfunction
Fasten safety belt
Lights up: ESC malfunction or ESC switched off by the system
Flashes: ESC or ASR is working
Lights up: ESC malfunction or ESC switched off by the system
Flashes: ESC or ASR is working
Anti-Lock Braking System (ABS) malfunction
Anti-Lock Braking System (ABS) malfunction
Driving light failure
Washer fluid level too low
Windshield wiper malfunction
Rain/light sensor malfunction
Lights up or flashes: Problem with the steering
Tire pressure too low
Tire Pressure Monitoring System (TPMS) malfunction
Malfunction in the emergency call system
Limited function in the emergency call system
Lane Assist in control, Semi-automatic vehicle control in a medical emergency (Emergency Assist) is functioning
Range calculation malfunction
Airbag system or safety belt pretensioner malfunction, Airbag system or safety belt pretensioner deactivated with diagnostic equipment
Adaptive cruise control (ACC) not available
Side Assist malfunction
Autonomous Emergency Braking not available
Turn signals, left or right
Emergency flashers switched on
Cruise control switched on, regulation active
Adaptive Cruise Control (ACC) regulates, no vehicle driving ahead is detected
Adaptive Cruise Control (ACC) regulates, vehicle driving ahead is detected
High beams or headlight flasher
High beam control active
Sport driving mode
Individual driving mode
Autonomous Emergency Braking starts
Special driving mode
Drift driving mode
Race driving mode
Distance warning
Service due
Outside temperature is below +39 °F (+4 °C)
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
- Never ignore warning lights or text WARNINGS.
- Always stop the vehicle as soon as it is safe to do so.
- Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
- A broken-down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
- Before opening the engine hood, always switch off the engine and let the engine cool down.
- Always be very careful when working in the engine compartment, which is a potentially dangerous area in any motor vehicle and can cause serious personal injury.
MY25–Golf–01 | Volkswagen Customer Care Center (800) 822–8987
© 2025 Volkswagen of America, Inc. “Volkswagen” and the Volkswagen logo are registered trademarks of Volkswagen AG. All other trademarks are the property of their respective owners.
Keyless Access
Keyless access makes it possible to unlock and lock the vehicle without actively using the key. A valid key must be present within the vicinity of the vehicle to use this function. The trunk will lock and unlock along with the doors.
- Keyless Access can be configured from the home menu. Select Vehicle > vehicle (left hand side), select Exterior > swipe to the third page and select Opening and closing and make your desired selection.
See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.
Unlocking the Vehicle
Make sure Keyless Access has been configured.
Approach the vehicle with a valid key.
When the vehicle key is detected within range of any of the sensors, slip your hand behind the handle and lightly touch the back. The vehicle will unlock and all turn signals will flash twice to confirm the vehicle has been unlocked.
To unlock all doors, double tap your hand behind the handle.
Locking the Vehicle
Park the vehicle.
Touch the sensor on the outside of the door handle.
All turn signals will flash once to confirm the vehicle has been locked.
Warning: See TPMS, Keyless Access and Memory Seats in your Infotainment System Booklet for more detailed information and for important safety warnings.