The Atlas Cross Sport puts control of many of its features in the user-configurable touchscreen. The touchscreen features allow access to many functions, including Apps, Vehicle, Sound, Navigation, Telephone and more.

To customize the order of icons:

1. Touch and hold an icon.

2. Drag and drop the icon to the desired location.

The touchscreen allows users to create customized “widget pages” with their most desired features.

To create a new widget screen using a layout of your choice:

1. Swipe to the left, until you are on the last available page.

2. Press and hold an existing widget, and tap the Edit button .

3. Tap the + key and choose a page layout of your choice.
   Note: You can have up to four individual layout screens.

4. Tap the Edit button to choose the widgets you want to use ni each section. Some features are not available ni al widget sizes.

5. Change an existing widget by pressing and holding. Then, select an available widget listed below.

6. When finished, tap the X button.

To edit these widgets later, press and hold a widget for 2 seconds to enter into the modification screen again.

• The Climate Control  widget offers several swipeable screens to best suit you.

• The Navigation widget provides easy input to destinations and Points of Interest.

• The Phone widget puts call information at an easy-to-read level.

• The Radio widget gives quick access to audio selections. Tap a station ot select.

Radio

The Radio widget can control all of the functions of the media system.

1. To select your preferred channel, tap the radio widget on the Home screen. On the radio tab, tap source, and select AM,
   FM, Sirius XM or Internet Radio (if equipped). A list of the available stations and a frequency band selector will be displayed.
2. Touch the  and arrows to select the previous or next available station, or scroll between any saved favorite stations.

Favorites 

1. While in Radio, press and hold a station to designate as a favorite, then press the button to add more favorites.

2. You can access your favorite stations at any time by referring to the tab.

3. You can always edit/delete stations on this tab by touching the Edit icon.

Media 

1. In Media mode, you can playback media data from data carriers and streaming services in the Infotainment system.

2. Media sources include Bluetooth or USB storage devices.

Help 

For more information about the Infotainment system and tips on how to use it, check out the “Help” application.

Hand Gestures

Waving your hand over the temperature sliders allows you to access the next or previous page without touching the screen.
Additionally, you can wave your hand downward from the top of the screen to reveal the quick access menu and notifications.

To enable hand gestures:

1. Go to settings.

2. Select Screen.

3. Choose Hand gestures and enable.

The desired features are now ready for touch control.

The Smart Climate tab offers climate control shortcuts, which automatically trigger the HVAC system to perform selected actions.

• : Clears fog and ice from the windshield.
• and : Directs warm or cool air to the footwell.
• : Directs warm air onto the steering wheel.
• : Circulates fresh air into the interior from the outside.
• and : Temporarily increases the heating or cooling power.

Rear passengers can control their own temperature and heated seats.
Rear climate controls can also be accessed through the infotainment system by selecting and then choosing the REAR option. The driver can adjust the controls in the rear menu:

1. : AUTO will adjust airflow and fan speeds to bring the temperature to the desired setting.

2. : Direct air to the upper body.

3. : Direct air into the footwell.

4. : Turns rear climate control off.

5. : If activated, the rear climate controls cannot be adjusted and the driver maintains control from the infotainment system only.

To enter a destination:

1. On the touchscreen, press the Navigation icon.

2. Select the Search tab.

3. Begin entering address information with the House number, Street and City or Point of Interest (POI).

4. When your search address or POI appears in the drop down suggestion bar, select the correct address on the screen.

5. Select Start to begin the route.

^{*myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.}

^{Applies to vehicles equipped with Navigation. When entering an address for another state, use only the two–character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary.}

Before starting your route:

• Route criteria can be modified within the Navigation menu, select Settings > select Route guidance > Route options.
  OR

• Tap the  when a route is active.

Cancel Active Route Guidance

Tap the to the right of the route plan.

Alternative Navigation

Turn-by-turn directions are also available by mirroring your favorite smartphone app to your Infotainment screen. Using the maps app on your device, you can connect to Volkswagen App-Connect wirelessly if available, or you can connect by using a manufacturer-approved USB-C cable.

Car-Net Plus Nav

Enhance your commute with online navigation. When you purchase a Plus Nav subscription, you gain access to traffic information, real-time route updates, and more, right from your infotainment system. Constantly updated data provides you with useful information and ensures the best possible route to your destination. Requires activation of VW Car-Net during myVW enrollment.

^{Plus Nav requires myVW account, trial or paid Plus Nav subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of VW Car-Net Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.}

In the Driver Assistance system settings menu, you’ll be able to modify select driver assistance features to better customize your ride. To access the menu:

1. Press the ASSIST button from the quick access buttons.

2. Touch the image that represents the feature.

OR

Touching the will show you the system menu in list form for further selection.

Disabling the alert sound for Park Distance Control

Available on select trims.

The Park Distance Control activates automatically in the event of an obstacle, such as dense traffic at a traffic light or driving into a garage.

To disable the audible tone:

1. Select the Park menu from below the infotainment screen.

2. Press the  button to disable.

The warning will reactivate automatically when the reverse gear is engaged or the button is pressed again.

Turning on the Lights

1. Switch on the ignition.

2. Tap the  button repeatedly until the desired light setting is highlighted in the Digital Cockpit Display, and illuminated on the touch panel.

• 

  : When this icon shows in green, the low beams are on.

• 

  : Automatic headlights are enabled. The low beam headlights are switched on or off depending on the ambient brightness.

• 

  : When this icon shows in green, the parking and daytime running lights are on.

• 

  : The Climatronic defrost function clears fog and ice from the windshield. The air is dehumidified and the blower is set to a higher speed.

• 

  : Switch the rear window defroster on and off while the engine is running. The rear window defroster switches off automatically after a maximum of 10 minutes.

• 

  : If equipped, the fog lights can be switched on when the ignition is on and the parking lights or low beam headlights are on.

• 

  : If equipped, poor weather lights can help illuminate the road ahead more effectively when visibility is poor. To switch on, the vehicle’s ignition must be on.

Watch the Light and Sight video.

Intermittent Windshield Wipers

1. From the OFF position, move the wiper stalk one click down to activate the intermittent wipers with rain-sensing.

2. The switch on top of the stalk varies the time interval between each wipe.

3. The farther the switch is moved to the right, the shorter the interval between each wipe will be.

Rain-sensing Windshield Wipers

To activate:

1. From the homescreen, select Vehicle.

2. Select Exterior.

3. Swipe over to select Wipers.

4. Toggle on Automatic wiping during rain.

_{Note: Ensure wiper stalk is in OFF position before entering a car wash.}

Continuous

• LOW: From the OFF position, move the wiper stalk up two clicks.

• HIGH: From the OFF position, move the wiper stalk up three clicks.

Rear Wiper

To operate, push the lever one click away from you. If you have the front wipers on and you put the car in Reverse, the rear wiper activates a single wipe.

To move wipers in Service position from the infotainment:

1. From the homescreen, select Vehicle.

2. Select Exterior.

3. Swipe over to select Service position.

Saving Seat Position to Memory

^{Applies to vehicles equipped with the Memory Seats.}

1. Adjust the driver’s seat and outside mirror positions to your preferred positions then press and release the SET button.

2. Press and hold the memory button 1, 2, or 3 until the chime sounds.

Recalling Stored Memory Settings

• With the vehicle stopped and the ignition ON, press and hold the corresponding memory button.

OR

• With the ignition off and the driver’s door open, press and hold the memory button until the stored position is reached.

Unlock

1. Make sure you have your key fob with you.

2. Slide hand behind door handle and wait for the door to unlock. Remember to avoid touching the indent on the front of the handle or the door will remain locked.

3. By touching the unlocking sensor twice in a row, the entire vehicle will unlock.

4. Pull the handle to open the door.

Lock

1. Make sure you have your key fob with you.

2. Touch your thumb to the lock depression on the handle.

When approaching the vehicle with your key fob on you, the vehicle will unlock automatically.
To enable:

1. Select Vehicle from the Infotainment touchscreen.

2. Select Exterior.

3. Select Central locking.

4. Toggle Unlock vehicle when Approaching.
   
   

Customize which Doors to Unlock with Keyless Access

1. Turn the ignition on and place the vehicle in Park. The vehicle will not allow you to customize Keyless Access while driving.

2. Select Vehicle from the Infotainment touchscreen.

3. Select Exterior.

4. Select Central locking.

5. Under Unlock doors, select which doors to lock or unlock with keyless entry.

   • "All doors" unlocks all doors.

   • "Single Door" unlocks only the driver’s door.

   • "Vehicle side" unlocks only the door(s) on the side where the key is at the moment.

^{Note: See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.}

The windows can be opened from outside the vehicle using the vehicle key when the ignition is switched off.

To open:

1. Press and hold the unlock button on the vehicle key to open the windows.

2. To stop the function, release the unlock button.

You can select the window convenience opening settings in the Vehicle settings menu in the infotainment system.

1. Select Vehicle from the Infotainment touchscreen.

2. Select Exterior.

3. Select Window.

4. Under Convenience Opening, select which windows to open.

   • All windows

   • Driver window

   • Off

Window Convenience Closing

The windows and power sunroof can be closed from outside of the vehicle using the door handle.

1. With the vehicle key near you, press the sensor surface or lock button on the door handle for a few seconds until the windows and power sunroof are closed. The turn signals will blink once as a confirmation.

2. To stop the function, remove your finger from the sensor.

Switching the Parking Brake On

When the vehicle is stationary, pull up on and hold the  switch to engage the parking brake. The parking brake is activated when  appears in the Digital Cockpit Pro.

^{Note: The electronic parking brake will automatically activate if the vehicle is traveling under speeds of about 2 mph and the driver door opens.}

Turning the Parking Brake Off

• With the vehicle’s ignition on, press the brake pedal and press the switch.
  

OR

• When the engine is running, press the accelerator pedal lightly without pressing the brake pedal. The red indicator light will go out when the electromechanical parking brake is no longer engaged.

Watch the Electronic Parking Brake video.

1. With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle's Bluetooth system will be in “discovery” mode.

2. From the Bluetooth menu on your phone, search for new devices and select MY VW XXXX (last four digits of VIN).

3. A connection request will appear on the Infotainment display.

4. Press Yes on the Infotainment display if the PIN matches the PIN displayed on your phone.

5. If the PIN does match, press either Pair or OK, depending on which option your phone displays.

6. Allow contacts to sync when prompted.

^{Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.}

Primary and Secondary Phone Functionality

Two active phones can be connected simultaneously. Follow steps 1-6 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires tapping the phone name in the top right of the Phone screen in the infotainment system, then selecting the desired phone from the drop-down menu.

^{Note: This feature is not available when the phone is connected to Apple CarPlay® or Android Auto™.}

Answer an Incoming Call

The Bluetooth system will interrupt your car stereo with a ringtone. Press the button on the multi-function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call.

Volume Settings

To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button on the right side of the multi-function steering wheel.

Many functions of the Atlas—including the navigation, climate control, media and telephone—can be controlled using the built-in voice control system. Voice control can either be launched using the Talk button on the multi-function steering wheel or by using the activation word, “Hello Volkswagen," similar to how you would activate a digital assistant at home.
To enable Voice Control with the activation word:

1. Tap Home on the touchscreen and then select the settings icon .

2. Tap Voice control, then enable Activation word.

To launch the voice control with the multifunction steering wheel button:

• A short press of the Talk button will launch the in-vehicle voice control.
• A long press of the Talk button will launch the digital assistant of a connected compatible mobile device.

A variety of voice prompts are available depending on which language has been set in the Infotainment system, and whether there is an active VW Car-Net account for the vehicle. For full details and a list of compatible languages, please refer to the Owner’s manual. A list of example prompts can also be found in the Voice control settings.

^{Car-Net connected vehicle services are available on most MY20 and newer vehicles and require a trial or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain Car-Net connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet . Always pay careful attention to the road and do not drive while distracted.}

Voice Control Tips

• The contact must be said exactly as it is stored in your phone’s contact list.
• If multiple numbers are stored per contact, you may use the shortcut, “Call John Smith work,” or the system may ask you to choose, e.g., work, mobile, home, etc.
• For a list of speech commands, from the homescreen, tap Help, followed by the Voice operation icon .

Connecting to Apple CarPlay wirelessly can help reduce the need to have to plug in your phone every time you get into the car, and it also means less phone cable wires to have to sort through in the center console.

To connect:

1. Simply unlock your iPhone and plug it into the USB port using a certified lightning cable. After choosing to use Apple CarPlay, your iPhone will ask if you’d like to use Apple CarPlay wirelessly for future connections.

^{Note: Please confirm all prompts from App–Connect on the mobile device for successful Apple CarPlay connection.}

Watch the Apple CarPlay Wireless Connection video.

Apple CarPlay features Siri voice control. Siri must be enabled on the device to use Apple CarPlay. There are two ways to activate Siri:

• Press and hold the Voice Control button on the multi-function steering wheel until you hear the tone, which activates Siri.
• Press and hold Home on the touchscreen to activate Siri.

1. Home features include:
   • Return to the Apple CarPlay home screen or to the Apple CarPlay Dashboard.
   • Long press to activate Siri.

2. Phone: Siri can help you make calls, return missed calls and listen to voicemail.

3. Maps: Opens Apple Maps for turn-by-turn directions, traffic conditions, immersive 3D experiences and estimated travel time. Siri can also help with directions. Activate Siri and say, “Navigate to,” and your destination.

4. Messages: Siri can send, read and reply to your text messages for you.

5. Tapping theVolkswagen Logo icon simply takes you to the Volkswagen native user interface with all the features and functions of Apple CarPlay still active.
   • To charge iPhone only, disconnect from Apple CarPlay by pressing the Volkswagen Logo icon, then select Disconnect on the touchscreen. This will allow Bluetooth® access while charging your iPhone.

Connecting to Android wirelessly can help reduce the need to have to plug in your phone every time you get into the car, and it also means less phone cable wires to have to sort through in the center console.

To connect:

1. Ensure you are running the latest Android™ OS on your device.

2. Pair your phone to the Volkswagens Infotainment system with Bluetooth.

3. Select Use Android Auto or select Cancel for Bluetooth connection.

^{Note: Please confirm all prompts from Android Auto on the mobile device for successful Android Auto connection.}

 Watch the Android Auto Wireless Connection video.

1. Google Assistant: Use your voice to easily send messages, get directions, control media and more. Just say “Hey Google,” long-press the Voice Control button on the multi-function steering wheel, or tap the Microphone icon on the touchscreen to get started.
2. Navigation: Predictive navigation provides turn-by-turn directions, traffic conditions and estimated travel time. Android Auto can predict where you want to go next based on your calendar and recent destinations.
3. Phone: Listen and reply to text messages, make calls or check your voicemail.
4. Home Screen: Takes you back to the home screen of Android Auto.
5. Music and Audio: Use your touchscreen to access your favorite artists, songs and playlists.

Tapping the Exit icon simply takes you to the Volkswagen native user interface. From there you can select Disconnect if you wish to completely disconnect from Android Auto.

Put convenient tools and information at your fingertips¹. Enjoy these features:

• Service reminders², scheduling, and history³
• Roadside assistance requests⁴
• Owner’s literature and tutorials

Plus, with subscriptions to Remote Access⁵ and Vehicle Insights⁶ via the myVW app⁷, you can access features such as:

• Remote Start⁸
• Remote Lock/Unlock⁹
• Remote Door and Window Status⁹
• Check fuel level, estimated range, and odometer

Enroll in myVW

Below process applies if enrollment was not performed by a dealer.

Enrollment in the myVW mobile app⁷ begins in the vehicle. Before you’ve enrolled, you’ll be prompted within your infotainment touchscreen to create a primary user profile, which will kickstart the myVW enrollment flow.

Or, if you missed the initial prompt, here’s another way to enroll:

1. Download the myVW app.

2. Click Sign up.

3. Enter your email and a password.

4. You’ll get an email; click Verify your email address.

5. Follow the steps in the app to set up your account.

6. If your vehicle does not automatically show up in the app, it will prompt you to:
    • Enter your VIN (Find this below the windshield on the driver’s side).
    • Use the app to scan a QR code in your infotainment screen To find this, go to Menu > Setup Car-Net.

Watch the myVW Mobile App Overview video.

To learn more, check out vw.com/owners

Get started with your 30 day or 1GB free trial in the myVW app⁷:

1. Go to the Shop tab of the myVW mobile app.

2. Select Wi-Fi Hotspot.

3. Accept the Terms and Conditions.

4. Tap Submit.

Watch the myVW Wi-Fi video.

Safe & Secure

Added peace of mind can be found with 5 years of included VW Car-Net® Safe & Secure.¹⁵ You’ll get:

• Automatic Crash Notifications¹⁶ – When your vehicle detects a deployed airbag or rollover, it will automatically connect you with the Volkswagen Response Center to see if you need assistance.
• Emergency Assistance¹⁶ – If you or a passenger need help, just press the SOS Button in your vehicle and the Volkswagen Response Center can send help to your vehicle’s location.
• Information Assistance – You can contact one of our agents for help, all while keeping both hands on the wheel and your eyes on the road.
• Anti-Theft Alerts¹⁷ – You get alerts on your smartphone through the myVW app when an intrusion detection alert is activated while you are away from your vehicle.

After you’ve accepted the myVW and VW Car-Net® terms of service, you can enroll in Safe & Secure from the Shop tab in the mobile app.⁷