myVW Mobile App
All things VW. All in one place.

Enroll in myVW

Put convenient tools and information at your fingertips1. Enjoy these features:

  • Service reminders2, scheduling, and history3
  • Roadside assistance requests4
  • Owner’s literature and tutorials

Plus, with subscriptions to Remote Access5 and Vehicle Insights6 via the myVW app7, you can access features such as:

  • Remote Battery Charging8
  • Remote Climate Controls8
  • Remote Lock/Unlock8
  • Remote Door and Window Status8
  • Charging Station Locator9
  • Check battery charge level, estimated range, and odometer10

Enroll in myVW

Below process applies if enrollment was not performed by a dealer.

Enrollment in the myVW mobile app7 begins in the vehicle. Before you’ve enrolled, you’ll be prompted within your infotainment touchscreen to create a primary user profile, which will kickstart the myVW enrollment flow.

O, si te perdiste el mensaje inicial, aquí tienes otra forma de inscribirte:

  1. Download the myVW app.

  2. Click Sign up.

  3. Enter your email and a password.

  4. You’ll get an email; click Verify your email address.

  5. Follow the steps in the app to set up your account.

  6. If your vehicle does not automatically show up in the app, it will prompt you to:
    • Enter your VIN (Find this below the windshield on the driver’s side).
    • Use the app to scan a QR code in your infotainment screen (Find this under Users).

Watch the myVW Mobile App Overview video.

To learn more, check out vw.com/owners

Adding Additional Users

A great way to help keep your Volkswagen family connected is to add a trusted user to your myVW7 account. Here’s how:

  1. Login to the myVW app.

  2. Select Account Management found in the bottom navigation menu.

  3. In the Vehicle Management submenu, select Additional Users.

  4. Complete the required fields.

  5. Select the type of access to information and/or controls you wish the additional user to have.

  6. Select the Send invitation button and a text with a link will be sent to the additional user.

The additional user can then tap the link in their text message and follow the prompts to download the myVW app, set up their account, accept the Terms of Service, and add the vehicle to their Garage.

Climate & Defogger

Set your preferred interior temperature8 before your journey even starts.

  1. From the home page in the myVW mobile app7, select Climate.

  2. Adjust the temperature by moving the slider.

  3. Enable the climate functions by setting the Climate control toggle to ON.

Pre-climatizing the cabin when not plugged into a charger uses energy from the high-voltage battery and can affect actual vehicle range.11

Battery Settings

Battery Settings

Easily adjust important battery and charge settings10 in the myVW mobile app7. From the mobile app home screen, select the ellipses icon in the upper right corner of the vehicle image, and choose Battery.

Gestión de la energía

Gestión de la energía

In situations where the 12-volt battery is too low for myVW and your vehicle to communicate, enabling the “Energy management”10 function will use energy from the high voltage battery to help support remote requests.

Energy usage from the high-voltage battery for remote and other operations can affect actual vehicle range.11

Modo de cuidado de la batería

To automatically set your battery’s target state of charge (SOC) to 80%, toggle “Battery Care Mode” to ON.10

Nivel de carga objetivo

Adjust your target state of charge (SOC) using the slider.10

For everyday use, we recommend setting the maximum SOC to 80% to prolong the life of the high-voltage battery. We recommend charging the high-voltage battery to 100% only before long journeys. See your Owner’s Manual for more detailed information and important safety warnings.

Corriente de carga

You can help control the charging power delivered to your vehicle by setting the charge current.10

To get the most available charge power possible, set to “Max”.

In situations where load reduction on your local power supply is needed, set to “Reduced”. Doing so will limit the power draw to 10 amps.

Retira el conector de carga

When plugged-in and actively charging, the vehicle locks the charging cable in place to ensure a secure connection.

If using a Level 1 or Level 2 charger, you can set the frequency of which you’d like the vehicle to automatically unlock10 the charge cable once the session is complete.

• Always
• Once
• Never

Navigation & Finding Charging Stations

Navigation & Finding Charging Stations

In the “Navigation” menu, you can search for points of interest using the “Search” field, and easily filter charging stations9 and parking locations nearby.12

When searching for a charging station, you can filter by availability, and easily see information about the charging station, such as connector type and maximum power.

Once you’ve found your destination, you can also send directions right to your vehicle’s navigation system, helping to save you time in advance of your next journey.

Manage Notifications

Stay “in-the-know” by setting up your in-app notifications.7

To enable or disable desired notifications, tap the ellipses icon  in the upper right corner of the vehicle image, and select Manage vehicle. Then select Notifications.

From there, you can allow all notifications and confirm which alerts you’d like to receive.

Health and Maintenance

From the “Service” tab in the mobile app7, you can view critical information about your next maintenance service and any open recall or service actions for your vehicle. You can also:

• Check in on your vehicle’s health by accessing the Vehicle Health Report13
• Set and view information for your preferred dealer
• And more…

Plus…

Plus Speech con IA

Plus Speech with Al14 brings your in-vehicle voice assistant to the next level. With the help of Generative Al, you can get answers to a wider range of questions and requests. Looking for recipe ideas on the way to the grocery store? Wondering what sights to see in a new city? Just start by saying "Hello IDA ... "

Plus Nav

Plus Nav15 gives you online traffic information, online route updates, online map updates, and lets you easily find parking locations and charging stations.

Wi-Fi Hotspot

The Wi-Fi hotspot16 capability allows passengers to connect multiple devices and enjoy full-speed internet connectivity on the go.

Get started with your 30 day or 1GB free trial in the myVW app7:

Wi-Fi Hotspot
  1. Go to the Shop tab of the myVW mobile app.

  2. Select Wi-Fi Hotspot.

  3. Accept the Terms and Conditions.

  4. Tap Submit.

Watch the myVW Wi-Fi video.

Safe & Secure

Added peace of mind can be found with 5 years of included VW Car-Net® Safe & Secure.17

You’ll get:

Automatic Crash Notifications18 – When your vehicle detects a deployed airbag or rollover, it will automatically connect you with the Volkswagen Response Center to see if you need assistance.

Emergency Assistance18 – If you or a passenger need help, just press the SOS Button in your vehicle and the Volkswagen Response Center can send help to your vehicle’s location.

Information Assistance – You can contact one of our agents for help, all while keeping both hands on the wheel and your eyes on the road.

After you’ve accepted the myVW and VW Car-Net® terms of service, you can enroll in Safe & Secure from the Shop tab in the mobile app.7

QR

To download the myVW app, scan the QR code or visit your device’s app store

1Car-Net connected vehicle services are available on most MY20 and newer vehicles and require a trial or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain Car-Net connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet. Always pay careful attention to the road and do not drive while distracted.

2Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.

3Service History is available as long as work was performed since January 2014 at a participating Volkswagen dealership.

4Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner’s literature for limitations and details.

55-year Car-Net Remote Access connected vehicle services available on most MY20 and newer vehicles and begin on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan. Must be enrolled in Car-Net Remote Access.

67-year Car-Net Vehicle Insights plan applies to MY25 and newer Volkswagen vehicles equipped with Car-Net hardware. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Vehicle Insights plan. Enrollment in the plan is required for services to be activated. Paid subscription is required to continue services after plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services. Must be enrolled in Car-Net Vehicle Insights.

7myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.

8Remote Charging, Remote Climate Controls, and Remote Door and Window Status require myVW mobile app and acceptance of Car-Net Terms of Service. Message and data rates may apply. Must be enrolled in Car-Net Remote Access.

9Charging Station Location information provided by a third party. Volkswagen is not responsible for accuracy of location or charger availability for any charging station shown.

10High Voltage Battery Status and Settings require myVW mobile app and acceptance of Car-Net Terms of Service. Must be enrolled in Vehicle Insights. Message and data rates may apply.

112025 ID.4 Limited (RWD) and ID.4 S Limited (RWD) EPA estimated total range is 206 miles. ID.4 Pro (RWD) and ID.4 Pro S (RWD) estimated total range is 291 miles. ID.4 Pro (AWD), ID.4 Pro S (AWD), and ID.4 Pro S Plus (AWD) estimated total range is 263 miles. Actual mileage and range will vary and depend on several factors including driving and charging habits, accessory use, temperature and topography, battery age, load, and vehicle condition. Battery capacity decreases with time and use. See owner's manual for details.

12Parkopedia Parking Information is powered by Parkopedia. Requires parking facility participation. Volkswagen is not responsible for accuracy of pricing & payment options, hours of operation, or features. See parkopedia.com for important information and details. Message and data rates may apply.

13Refer to your vehicle’s warning and indicator lights for the most current diagnostic information. Always consult owner’s literature for maintenance guidelines and warnings. Vehicle Health Reports and Health Status may not be available on all EV models.

14Plus Speech with AI requires myVW account, trial or paid Plus Speech with AI subscription, vehicle to be equipped with compatible infotainment system, acceptance of VW Car-Net Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity. Availability of voice control functions and artificial intelligence features vary based on vehicle model, model year, and trim. AI features integrated with Plus Speech are provided by a third party, and use of the AI features are subject to third-party provider's terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the AI features. As of September 17, 2024, responses provided by the AI features are limited to information and events before January 2022. Any actions taken or reliance on such AI features are at your own risk. Always consult the Owner's Manual for specific information about your vehicle.

15Plus Nav requires myVW account, trial or paid Plus Nav subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of VW Car-Net Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.

16Wi-Fi Hotspot requires myVW account and mobile app, acceptance of Car-Net Terms of Service, and availability of 4G LTE vehicle cellular connectivity and vehicle GPS signal. Certain services may collect location information. The Wi-Fi hotspot feature is intended for passenger use only. Up to 4 devices can be supported using in-vehicle connectivity. 4G LTE coverage is not available in all areas. Use of Wi-Fi Hotspot requires trial or paid Wi-Fi plan from third party wireless data provider and is subject to the data provider’s customer agreement. 30-day/1GB (whichever occurs first) hotspot trial begins on activation date. See materials provided by the data provider for terms, privacy, data security details. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors.

175-year Car-Net Safe & Secure connected vehicle services available on most MY20 and newer vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.

18Automatic Crash Notification and Emergency Assistance may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services.