Safe & Secure
Drive confidently with Safe & Secure
Use your complimentary VW Car-Net Safe & Secure subscription to get help when you're out on the road. You can drive with confidence, knowing we’re here for you when things don’t go quite like you planned. Safe & Secure Plan includes Emergency Assistance, Automatic Crash Notifications, Anti-Theft Alerts, and Stolen Vehicle Location Assistance.
Safe & Secure features
Some features and functions may not be available for certain models and model years. Check the chart below for more information on vehicle functionality.
Safe & Secure vehicle compatibility
Activation of all services requires a Car-Net® Subscription and acceptance of Terms of Service. Features listed may vary and are dependent upon the software version in your vehicle.
Year / Vehicle Type | Package / Service | Feature Exclusions |
|---|---|---|
Atlas Cross Sport | Safe & Secure | N/A |
Atlas | Safe & Secure | N/A |
Arteon | Safe & Secure | N/A |
Tiguan | Safe & Secure | N/A |
Passat | Safe & Secure | N/A |
Jetta | Safe & Secure | N/A |
Jetta GLI | Safe & Secure | N/A |
Taos | Safe & Secure | N/A |
Golf | Safe & Secure | N/A |
Golf GTI | Safe & Secure | N/A |
Golf R | Safe & Secure | N/A |
ID.4 | Safe & Secure | Information Assistance excluded for model year 2021 ID.4 Stolen Vehicle Locator excluded for all model years of ID.4 |
Package / Service
Safe & Secure
Feature Exclusions
N/A
Find answers about connected vehicle services
The VW Help Center
Discover answers to frequently asked questions about software updates related to your vehicle. Explore a wealth of information to better understand our products and services.
