Safe & Secure⁠

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Drive confidently with Safe & Secure

Use your Safe & Secure subscription⁠ to get help when you're out on the road. You can drive with confidence, knowing we’re here for you when things don’t go quite like you planned. Safe & Secure Plan includes Emergency Assistance⁠, Automatic Crash Notifications⁠, Anti-Theft Alerts⁠, Stolen Vehicle Location Assistance⁠, Road Awareness Alerts⁠⁠, and Vehicle H.E.L.P.®⁠⁠.

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Safe & Secure Plan

Safe & Secure plan included for most 2020 and newer connected vehicles. Plan and some features may not be available for certain models and model years, and plan start and end date may vary—click hereOpens an external link for more information. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan.

Manage your subscriptions and account with the myVW mobile app⁠.

Learn more about the myVW mobile app

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Learn more about the features of the Safe & Secure plan
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Safe & Secure features⁠

Some features and functions may not be available for certain models and model years. Check the chart below for more information on vehicle functionality.

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  • Automatic Crash Notifications⁠

    When your vehicle detects a deployed airbag⁠ or rollover, it will automatically connect you with the Volkswagen Response Center to see if you need assistance.

  • Emergency Assistance⁠

    If you or a passenger need help, just press the SOS Button in your vehicle and the Volkswagen Response Center can send help to your vehicle’s location.

  • Information Assistance⁠

    You can contact one of our agents for help, all while keeping both hands on the wheel and your eyes on the road.

  • Anti-Theft Alerts⁠

    Receive an alert right to your smartphone when your vehicle alarm is triggered.

  • Stolen Vehicle Locator⁠

    If your vehicle is ever stolen, the Volkswagen Response Center can work with authorities to access your vehicle's location remotely.

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Safe & Secure vehicle compatibility

Connected vehicle services ⁠ enabled through myVW+ require an included or paid subscription and acceptance of myVW+ Terms of Service. Features listed may vary and are dependent on the software version of your vehicle.

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Safe and Secure vehicle compatibility

Year / Vehicle Type

Package / Service

More information

Atlas Cross Sport
2020, 2021, 2022, 2023, 2024, 2025, 2026

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services

Atlas
2020, 2021, 2022, 2023, 2024, 2025, 2026

  • Safe & Secure
  • Road Awareness Alerts and Vehicle H.E.L.P.® excluded for 2020-2023 Atlas

Arteon
2020, 2021, 2022, 2023

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services

Tiguan
2020, 2021, 2022, 2023, 2024, 2025, 2026

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services.

Passat
2020, 2021, 2022

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services.

Jetta
2020, 2021, 2022, 2023, 2024, 2025, 2026

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services. 

Jetta GLI
2020, 2021, 2022, 2023, 2024, 2025, 2026

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services.

Taos
2022, 2023, 2024, 2025

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services.

Golf
2020, 2021

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services.

Golf GTI
2020, 2021, 2022, 2023, 2024, 2025, 2026

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services.

Golf R
2022, 2023, 2024, 2025, 2026

  • Safe & Secure
  • After included plan period ends, paid subscription is required to access services.

ID.4
2021, 2022, 2023, 2024, 2025

  • Safe & Secure
  • Information Assistance excluded for model year 2021 ID.4

  • Stolen Vehicle Locator and Anti-theft alerts excluded for all model years of ID.4
  • After included plan period ends, paid subscription is required to access services.

ID. Buzz
2025

  • Safe & Secure
  • Stolen Vehicle Locator and Anti-theft alerts excluded for all model years of ID. Buzz
  • After included plan period ends, paid subscription is required to access services.
Find answers about connected vehicle services

The VW Help Center

Discover answers to frequently asked questions about software updates related to your vehicle. Explore a wealth of information to better understand our products and services.

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Schedule service

Schedule service online

Find a dealer

Locate an authorized dealership

Ownership benefits

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