If you need help with your account, call:

(800) 428-4034
8 a.m. to 10 p.m. (Eastern)
Monday - Friday
Or log in to My Account and send us a secure email.

If you need to send a payment:

Volkswagen Credit
PO Box 5215
Carol Stream, IL

If you have a question about lease-end services (within 90 days of maturity), call:

(800) 521-0171
8 a.m. to 8 p.m. (Eastern)
Monday – Friday

For general correspondence:

Volkswagen Credit
PO Box 3
Hillsboro, OR