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Contact Us

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You can give us a call or send us an email. Either way, VW customer service is easy to reach.

1-800-822-8987

8 a.m. to  6 p.m.
LOCAL
Monday – Friday

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Whether you need more info about our cars or have a comment about our site, you're in the right place. 

1-800-DRIVE-VW

8 a.m. to  6 p.m.
LOCAL
Monday – Friday

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Whether you need it or not, VW Roadside Assistance is available 24 hours a day, seven days a week.

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Trip interruption

receipts should

be sent through mail. 

1-800-411-6688

24 hours a day

7 days a week

VW 24-Hour Roadside Assistance

PO Box 3094

Arlington Heights, IL

60006-3094

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Everyone deserves a better car. And with our competitive rates and Volkswagen Credit specialists, we do our best to make sure everyone can get one.

1-800-428-4034

8 a.m. to 10 p.m. EST
Monday - Friday

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Volkswagen Credit

PO Box 3

Hillsboro, OR

97123-0003


If you have a question

about lease-end services 

(within 90 days of maturity):

If you need to
send in a payment:

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1-800-521-0171

9 a.m. to 8 p.m. EST

Monday - Friday

Volkswagen Credit 

PO Box 5215 

Carol Stream, IL 

60197-5215

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Contact your dealer

Get in contact with your local VW dealer or schedule an appointment to stop by and say hello.

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Tweet #VWCares

Direct message or #VWCares on Twitter for any customer service questions you have.

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A matter of FAQs

The answer to most questions can be found in our Frequently Asked Questions section.

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Let's chat

Have a question about a VW Model? Looking for a dealer? We can help.

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VW Sponsorship

If you have an event you think we'd be perfect for, please give us your contact info.