myVW Mobile App
All things VW. All in one place.

Put convenient tools and information at your fingertips1. Enjoy these features:
• Service reminders2, scheduling, and history3
• Roadside assistance requests4
• Owner’s literature and tutorials
Plus, with subscriptions to the Remote Access5 and VW Vehicle Insights6 plans, enabled by myVW+1, you can access features in the myVW app7 such as:
• Maintenance Alerts8
• Remote Lock/Unlock9
• Remote Door and Window Status9
• Check fuel level, estimated range, and odometer
Enroll in myVW
Below process applies if enrollment was not performed by a dealer.
To enroll in myVW⁷:
Download the myVW app.
Click Sign up.
Enter your email and a password.
You’ll get an email; click Verify your email address.
Follow the steps in the app to set up your account.
If your vehicle does not automatically show up in the app, it will prompt you to:
• Enter your VIN (Find this below the windshield on the driver’s side).
• Use the app to scan a QR code in your infotainment screen To find this, go to Menu > Setup myVW.
Adding Additional Users
A great way to help keep your Volkswagen family connected is to add a trusted user to your myVW7 account. Here’s how:
Login to the myVW app.
Select the Account tab found in the bottom navigation menu.
In the Vehicle Management submenu, select Additional Users.
Tap Add User and complete the required fields.
Select the type of access to information and/or controls you wish the additional user to have.
Select the Send invitation button and a text with a link will be sent to the additional user.
The additional user can then tap the link in their text message and follow the prompts to download the myVW app, set up their account, accept the Terms of Service, and add the vehicle to their Garage.
Manage Notifications
Stay “in-the-know” by setting up your in-app notifications.7
To enable or disable desired notifications, tap the ellipses icon
in the upper right corner of the vehicle image, and select Manage vehicle. Then select Push notifications.
From there, you can choose which alerts you’d like to receive.
Health and Maintenance
From the Service tab in the mobile app7, you can view critical information about your next maintenance service and any open recalls or service actions for your vehicle. You can also:
• Check in on your vehicle’s health by accessing the Vehicle Health Report10
• Set and view information for your preferred dealer
• And more…
Plus…
Discurso Premium
Upgrade your driving experience with a Premium Speech11 plan enabled by myVW+1. Help enhance your journey with the convenience of conversational voice commands and Generative AI integration. Visit the Shop tab of the myVW app7 to subscribe.
Navegación Premium
Get the most out of your driving experience with a Premium Navigation¹² plan enabled by myVW+1 and receive real-time updates on traffic, weather, and road conditions in addition to assistance locating nearby gas stations and parking. Wherever you're headed, Premium Navigation can help make sure you have the smoothest most convenient journey possible. Visit the Shop tab of the myVW app⁷ to subscribe.
Wi-Fi Hotspot
The Wi-Fi hotspot13 capability allows passengers to connect multiple devices and enjoy full-speed internet connectivity on the go.

Get started with your 30 day or 1GB free trial in the myVW app⁷:
Go to the Shop tab of the myVW mobile app.
Select Wi-Fi Hotspot.
Accept the Terms and Conditions.
Tap Submit.
Safe & Secure
With five years of the included Safe & Secure¹⁴ plan enabled by myVW+¹, you’ll get:
- Automatic Crash Notifications¹⁵ – When your vehicle detects a deployed airbag or rollover, it will automatically connect you with the Volkswagen Response Center to see if you need assistance.
- Emergency Assistance¹⁵ – If you or a passenger need help, just press the SOS Button in your vehicle and the Volkswagen Response Center can send help to your vehicle’s location.
- Information Assistance – You can contact one of our agents for help, all while keeping both hands on the wheel and your eyes on the road.
- Anti-Theft Alerts¹⁶ – You get alerts on your smartphone through the myVW app when an intrusion detection alert is activated while you are away from your vehicle.
- After you’ve accepted the myVW and myVW+ Terms of Service, you can enroll in Safe & Secure from the Shop tab in the myVW app.⁷

To download the myVW app7, scan the QR code
or visit your device’s app store
1Connected vehicle services enabled through myVW+ are available on most MY20 and newer vehicles and require an included or paid subscription, some of which may have their own terms and conditions. All connected vehicle services require the myVW app and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors. All services are subject to change, discontinuation, or cancellation without notice. Certain connected vehicle services may require additional payment for emergency or other third-party services rendered such as towing or ambulance transport services. Message and data rates may apply for app and web features. Connected vehicle services are not available on most MY20 Passat vehicles or rental fleet vehicles. See Terms of Service, Privacy Statement, and other important information at vw.com/connected. Always pay careful attention to the road and do not drive while distracted.
2Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
3Service History is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
4Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner’s literature for limitations and details.
55-year Remote Access connected vehicle services available on most MY20–MY25 vehicles and included plan begins on the original (new, unused) vehicle in-service (purchase) date. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Remote Access plan.
67-year VW Vehicle Insights connected vehicle services available on MY25 and newer Volkswagen vehicles. Valid in the U.S. only. The 7 years of coverage begins on the original (new, unused) vehicle in-service (purchase) date. Visit the shop tab in the myVW mobile app to see how much time is remaining on your VW Vehicle Insights plan. Paid subscription is required to continue services after included plan expires. Some electric vehicles do not include Vehicle Health Reports and Health Status services.
7myVW requires acceptance of myVW Terms of Service. Message and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
8Maintenance Alerts requires myVW mobile app and acceptance of myVW+ Terms of Service. Must be enrolled in VW Vehicle Insights. Message and data rates may apply.
9Remote Lock/Unlock and Remote Door and Window Status require myVW mobile app and acceptance of myVW+ Terms of Service. Must be enrolled in Remote Access. Message and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
10Refer to your vehicle’s warning and indicator lights for the most current diagnostic information. Always consult owner’s literature for maintenance guidelines and warnings.
11Premium Speech requires a myVW account, included or paid Premium Speech subscription, vehicle to be equipped with compatible infotainment system, acceptance of myVW+ Terms of Service, and availability of 4G LTE vehicle cellular and GPS connectivity. Availability of voice control functions and generative artificial intelligence features vary based on vehicle model, model year, and trim. MY23 and older vehicles do not have AI features. AI features integrated with Premium Speech are provided by a third party, and use of the AI features are subject to the third-party provider’s terms of use and privacy policy. Volkswagen is not responsible for the completeness, reliability, or accuracy of any information provided as a result of using the AI features. Any actions taken or reliance on such AI features are at your own risk. Always consult the Owner’s Manual for specific information about your vehicle. Responses provided by the AI features are limited to information and events before November 2023.
12Premium Navigation requires myVW account, included or paid Premium Navigation subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of myVW+ Terms of Service and availability of vehicle 4G LTE cellular and GPS connectivity.
13Wi-Fi Hotspot requires myVW account and mobile app, acceptance of myVW+ Terms of Service, and availability of vehicle 4G LTE cellular connectivity and vehicle GPS signal. Certain services may collect location information. The Wi-Fi Hotspot feature is intended for passenger use only. Up to 4 devices can be supported using in-vehicle connectivity. 4G LTE coverage is not available in all areas. Use of Wi-Fi Hotspot requires trial or paid Wi-Fi plan from third party wireless data provider and is subject to the data provider’s customer agreement. If applicable, 30-day/1GB (whichever occurs first) hotspot trial begins on activation date. Limit one trial per vehicle. Paid subscription is required to continue Wi-Fi services after trial expires. Wi-Fi speeds may be reduced for customers who exceed a certain amount of data usage per month. See materials provided by the data provider for terms, privacy, and data security details. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of connectivity due to existing vehicle hardware or other factors.
145-year Safe & Secure connected vehicle services available on most MY20–MY25 vehicles. For customers who do not have an existing Safe & Secure plan, the Safe & Secure included plan will begin on original (new, unused) vehicle in-service (purchase) date or June 1, 2023, whichever is later. Connected vehicle services are not available on most MY20 Passat vehicles. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. Paid subscription is required to continue services after included plan expires. Visit the shop tab in the myVW mobile app to see how much time is remaining on your Safe & Secure plan. All services and features may not be available on all vehicles. For example, ID.4 and ID. Buzz vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service.
15Automatic Crash Notification and Emergency Assistance may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services.
16Anti-Theft Alerts require myVW mobile app. Message and data rates may apply.












