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Safety Recall for Driver Frontal Airbag SDI Inflator (Volkswagen Code 69M9/NHTSA Code 16V-078):

  • 2009-2017 Volkswagen CC
  • 2010-2014 Volkswagen Eos
  • 2010-2014 Volkswagen Golf
  • 2013 Volkswagen Golf R
  • 2009-2013 Volkswagen GTI
  • 2012-2014 Volkswagen Passat
  • 2007-2010 Volkswagen Passat Sedan
  • 2007-2010 Volkswagen Passat Wagon

 

Safety Recall for Driver Frontal Airbag PSDI-5 Inflator (Volkswagen Code 69M8/NHTSA Code 16V-079):

  • 2006-2007 Volkswagen Passat Sedan
  • 2006-2007 Volkswagen Passat Wagon

 

To quickly check if your Volkswagen is included in one of these recalls, please enter your Vehicle Identification Number (VIN) into the VIN Lookup tool found on either vw.com/recalls or NHTSA.gov/recalls. Your VIN is located on the lower left corner of your vehicle’s windshield, on your vehicle’s registration card, and it may also be shown on your vehicle insurance certificate. 

 

For additional information, please contact the National Highway Traffic Safety Administration (NHTSA) at 1-888-327-4236 or Volkswagen Customer CARE by clicking here.

To locate limited warranty information for your vehicle, please refer to your Warranty and Maintenance booklet found in your Owner’s Manual.

 

If you do not have an Owner’s Manual for your vehicle, you can order one at www.literature.vw.com or by calling our toll-free number at 1-800-544-8021.

 

What you will also find on the website:

– Owner's Manuals Inserts and Supplements

– Warranty and Maintenance Manuals

– Sound System and Navigation Manuals

For information about loaner availability, please reach out to an authorized Volkswagen dealership. Click here to locate your nearest VW dealer.

No, they do not. Repairs under your limited warranty may be completed at an authorized Volkswagen dealership. If you’d like to locate a dealer in your area, click here.

You bet. Volkswagen limited warranties are automatically transferred without cost if the ownership of the vehicle changes while the limited warranties are valid.

Good question. Fuel requirements will vary based on the vehicle you have. To identify the minimum octane rating of the gasoline recommended for your vehicle, please check the fuel sticker that is found on the inside of your fuel filler door.

Click here to check out our Recall/Service Campaign Lookup tool on vw.com.

If your car has been sitting for a while, if it is wet, or even cold outside, the brakes can oxidize and rust may form. So when the brakes are used for the first time, they may make a squealing noise. After a few stops, the rust will essentially wear off and the noise will disappear as well. If brake noise continues, please visit your local VW dealer.

Your tires were carefully selected to match your Volkswagen, so only a tire size that is shown on the “Tire and Loading Information” label on the door of your vehicle (or listed in your Owner’s Manual) is recommended for use.

We are unable to provide airbag manufacturing information for each airbag in a vehicle; however all owners of a vehicle included in a Takata airbag recall will be notified via first-class mail.

 

Only the Takata driver frontal airbag in affected Volkswagen vehicles is being recalled.

 

To quickly check if your Volkswagen is included in a Takata airbag recall, please enter your Vehicle Identification Number (VIN) into the VIN Lookup tool found on either vw.com/recalls or NHTSA.gov/recalls. Your VIN is located on the lower left corner of your vehicle’s windshield, on your vehicle’s registration card, and it may also be shown on your vehicle insurance certificate.

 

For additional information, please contact the National Highway Traffic Safety Administration (NHTSA) at 1-888-327-4236 or to reach out to us, click here.

Everyone deserves a better car. And with our competitive rates and Volkswagen Credit specialists, we do our best to make sure everyone can get one. 

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Whether you need it or not, VW Roadside Assistance is available twenty-four hours a day, seven days a week.

Trip interruption receipts should be sent via mail. 

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VW 24-Hour Roadside Assistance

P.O. Box 9145

Medford, Massachusetts

02155

You can contact us in a variety of ways. VW customer service is easy to reach.

For information on Takata, click here.

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Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829

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