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Vehicle recall/campaign lookup.

Sorry, but the VIN recall service is temporarily down. Please call Customer CARE directly for help identifying if your VW vehicle requires a recall or service action. For Customer CARE, call 1-800-822-8987 (8am – 6pm EST) or submit this form.

Look up current recalls/campaigns.

Enter your 17-character VIN (the Vehicle Identification Number found on the driver’s side of the dash) to see any recall/campaign information for your Volkswagen. Please enter your VIN exactly as it appears, using numbers and capital letters only; lower-case letters will not be recognized.

We are sorry, but your VIN is not recognized by our system. Please re-check that you have entered the correct VIN. If you have, and our system still cannot recognize your VIN, contact us at: 1-800-444-8982.

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