To download the
current flash plugin version please click here.
Sorry, but the VIN recall service is temporarily down. Please call Customer CARE directly for help identifying if your VW vehicle requires a recall or service action. For Customer CARE, call 1-800-822-8987 (8am – 6pm EST) or submit this form.
Enter your 17-character VIN (the Vehicle Identification Number found on the driver’s side of the dash) to see any recall/campaign information for your Volkswagen. Please enter your VIN exactly as it appears, using numbers and capital letters only; lower-case letters will not be recognized.