Grateful doesn’t describe it
When you join the VW family as a valued owner we return the favor with unparalleled service, support and convenience. By financing with Volkswagen Credit you are offered online account management, a dedicated, U.S.- based, service call center, and a wide selection of vehicle protection plans and financing options. You chose a Volkswagen vehicle because you wanted something different, and that’s an experience we're happy to deliver.
Access Your Account
Navigate your Volkswagen Credit journey online.
Whether you are ready for something new or can't let go of your VW model, we'll walk you through preparing for the Lease-End Process.
We know you're busy, so we make paying for your VW easier. With plenty of options to pay your Volkswagen Credit bill, we've covered practically all of your bill paying bases.
Learn more about the different parts of your statement and stay up to speed with important messages from Volkswagen Credit.
Smart drivers mean curious customers. We know we've got you thinking, so here are a few answers to some commonly asked questions.
A: Most standard leases are calculated based on a specified number of miles you can drive, typically 15,000 or fewer per year. You can negotiate a higher mileage limit, but you will normally have an increased monthly payment since the vehicle’s depreciation will be greater during your lease term. If you exceed the mileage limit set in the lease agreement, you’ll probably have to pay additional charges when you return the vehicle.
A: We offer a range of service and protection plans for any VW driver. The Volkswagen Drive Easy Program includes a portfolio of coverage options for your Volkswagen vehicle:
A: If you are within the last 90 days of your lease, please call Volkswagen Credit Lease-End Services at (800) 521-0171 Monday-Friday from 9 a.m. to 8p.m. (Eastern) or log in to your Volkswagen Credit account to send a secure email.
A: SGS, a third-party inspection company, will schedule an inspection at your home, office or dealership. You may contact SGS at (800)-340-4080 Monday–Friday from 8 a.m. to 9 p.m. (Eastern). Or, you may log in to your Volkswagen Credit account at www.vwcredit.com/myaccount to schedule an appointment