Q: Who should I contact for questions regarding my Volkswagen Credit account?
A: Please contact Volkswagen Credit Customer Care at (800) 428 – 4034 (8 a.m. – 10 p.m. Eastern Time, Monday – Friday).
Q: Who should I contact if I am within the last 90 days of my lease?
A: If you are within the last 90 days of your lease, please call Volkswagen Credit Lease End Services at (800) 521 – 0171 (9 a.m. – 8 p.m. Eastern Time, Monday – Friday).
Q: Who should I contact to schedule my lease end inspection?
A: SGS, a third party inspection company, will schedule an inspection at your home, office or dealership. You may contact SGS at (800) 340-4080 (8 a.m. – 8 p.m. Eastern Time, Monday – Friday). Or, you may login to your Volkswagen Credit account at to schedule an appointment.
Q: How can I calculate my mileage on my current lease?
A: During the last year of your lease, login to to access our mileage calculator tool.