Smart drivers mean curious customers.

We know we've got you thinking, so here are a few answers to some commonly asked questions.

Q: How many miles do I get on a lease?

A: Most standard leases are calculated based on a specified number of miles you can drive, typically 15,000 or fewer per year. You can negotiate a higher mileage limit, but you will normally have an increased monthly payment since the vehicles depreciation will be greater during your lease term. If you exceed the mileage limit set in the lease agreement, you'll probably have to pay additional charges when you return the vehicle.

Q: What is the Volkswagen Drive Easy Program?

A: We offer a range of service and protection plans for any VW driver. The Volkswagen Drive Easy Program includes a portfolio of coverage options in conjunction with or above the manufacturer's warranty for your Volkswagen vehicle:

Q: Who should I contact for questions regarding my Volkswagen Credit account?

A: Please contact Volkswagen Credit Customer Care at (800) 428 – 4034 (8 a.m. – 10 p.m. Eastern Time, Monday – Friday).

Q: Who should I contact if I am within the last 90 days of my lease?

A: If you are within the last 90 days of your lease, please call Volkswagen Credit Lease End Services at (800) 521 – 0171 (9 a.m. – 8 p.m. Eastern Time, Monday – Friday).

Q: Who should I contact to schedule my lease end inspection?

A: SGS, a third party inspection company, will schedule an inspection at your home, office or dealership. You may contact SGS at (800) 340-4080 (8 a.m. – 8 p.m. Eastern Time, Monday – Friday). Or, you may login to your Volkswagen Credit account at www.vwcredit.com/myaccount to schedule an appointment.

Q: How can I calculate my mileage on my current lease?

A: During the last year of your lease, login to www.vwcredit.com/accountadvisor to access our mileage calculator tool.

Find your Volkswagen
Finance your Volkswagen
Why VW
- Values
- Stories
- Add Your Story
- Das Blog
- Think Blue
- Enthusiasts
Follow Volkswagen
- Facebook
- Twitter
- YouTube
- Google+
- Pinterest
- LinkedIn
- Instagram

© 2013 Volkswagen of America, Inc. // Volkswagen of America, Inc., believes the specifications on this site to be correct at the time of publishing. Specifications, standard equipment, options, fabrics and colors are subject to change without notice. Some features may be unavailable when your vehicle is built. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your dealer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Tires are supplied and warranted by their manufacturer. "iPod" is a registered trademark of Apple, Inc. All rights reserved. "Bluetooth" is a registered trademark of Bluetooth SIG, Inc. “DSG”, “TDI”, “TSI”, “Volkswagen”, “VW“, model names, and the Volkswagen logo are registered trademarks of Volkswagen AG. "Carefree Maintenance", "GLI", "Side Curtain Protection", "V-Dub", and "WorldAuto" are registered trademarks of Volkswagen Group of America, Inc.

* All prices are in U.S. dollars. Specifications, equipment, options and prices are subject to change without notice. Some items may be unavailable when vehicle is built. MSRP excludes taxes, destination charges, optional equipment, registration and dealer charges. Emissions charges may vary by jurisdiction. Dealer sets actual price. The 2013 Jetta Hybrid model with a starting MSRP of $24,995 is available via dealer order only in very limited quantities and only at participating Volkswagen dealers.

✝ Based on manufacturers' published data comparing non-premium midsize sedans.

✝✝ 2013 Passat 2.0L TDI Clean Diesel, manual transmission: 31 city/43 highway mpg. Range based on 43 highway mpg EPA estimate and an 18.5-gallon tank. Your mileage will vary.

‡ Government star ratings are part of the National Highway Traffic Safety Administration's (NHTSA's) New Car Assessment Program (www.safercar.gov). “Top Safety Pick+” based on moderate overlap frontal crash test, small overlap frontal crash test, side-impact crash test, rear-impact crash test, roof strength test. Test performed by the Insurance Institute for Highway Safety. For details, visit www.iihs.org. See vw.com for more information on safety features."