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Smart drivers mean curious customers.

We know we've got you thinking, so here are a few answers to some commonly asked questions.
 
Q: How many miles do I get on a lease?

A: Most standard leases are calculated based on a specified number of miles you can drive, typically 15,000 or fewer per year. You can negotiate a higher mileage limit, but you will normally have an increased monthly payment since the vehicles depreciation will be greater during your lease term. If you exceed the mileage limit set in the lease agreement, you'll probably have to pay additional charges when you return the vehicle.

Q: What is the Volkswagen Drive Easy Program?

A: We offer a range of service and protection plans for any VW driver. The Volkswagen Drive Easy Program includes a portfolio of coverage options in conjunction with or above the manufacturer's warranty for your Volkswagen vehicle:

Q: Who should I contact for questions regarding my Volkswagen Credit account?

A: Please contact Volkswagen Credit Customer Care at (800) 428 – 4034 (8 a.m. – 10 p.m. Eastern Time, Monday – Friday).

Q: Who should I contact if I am within the last 90 days of my lease?

A: If you are within the last 90 days of your lease, please call Volkswagen Credit Lease End Services at (800) 521 – 0171 (9 a.m. – 8 p.m. Eastern Time, Monday – Friday).

Q: Who should I contact to schedule my lease end inspection?

A: SGS, a third party inspection company, will schedule an inspection at your home, office or dealership. You may contact SGS at (800) 340-4080 (8 a.m. – 8 p.m. Eastern Time, Monday – Friday). Or, you may login to your Volkswagen Credit account at www.vwcredit.com/myaccount to schedule an appointment.

Q: How can I calculate my mileage on my current lease?

A: During the last year of your lease, login to www.vwcredit.com/accountadvisor to access our mileage calculator tool.