Contact Options

For questions regarding your current Volkswagen Credit account, feel free to contact us at 1-800-428-4034 (8 a.m. to 10 p.m. Eastern Time, Monday - Friday)

Send payments to:

Volkswagen Credit
P.O. Box 5215
Carol Stream, IL 60197-5215

Send correspondence to:

Volkswagen Credit
P.O. Box 3
Hillsboro, OR 97123-0003
Call 1-800-428-4034
8 a.m. to 10 p.m. Eastern Time, Monday - Friday

For lease-end services

Call 1-800-521-0171
9 a.m. to 8 p.m. Eastern Time, Monday - Friday

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© 2013 Volkswagen of America, Inc. // Volkswagen of America, Inc., believes the specifications on this site to be correct at the time of publishing. Specifications, standard equipment, options, fabrics and colors are subject to change without notice. Some features may be unavailable when your vehicle is built. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your dealer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Tires are supplied and warranted by their manufacturer. "iPod" is a registered trademark of Apple, Inc. All rights reserved. "Bluetooth" is a registered trademark of Bluetooth SIG, Inc. “DSG”, “TDI”, “TSI”, “Volkswagen”, “VW“, model names, and the Volkswagen logo are registered trademarks of Volkswagen AG. "Carefree Maintenance", "GLI", "Side Curtain Protection", "V-Dub", and "WorldAuto" are registered trademarks of Volkswagen Group of America, Inc.

* All prices are in U.S. dollars. Specifications, equipment, options and prices are subject to change without notice. Some items may be unavailable when vehicle is built. MSRP excludes taxes, destination charges, optional equipment, registration and dealer charges. Emissions charges may vary by jurisdiction. Dealer sets actual price. The 2013 Jetta Hybrid model with a starting MSRP of $24,995 is available via dealer order only in very limited quantities and only at participating Volkswagen dealers.

✝ Based on manufacturers' published data comparing non-premium midsize sedans.

✝✝ 2013 Passat 2.0L TDI Clean Diesel, manual transmission: 31 city/43 highway mpg. Range based on 43 highway mpg EPA estimate and an 18.5-gallon tank. Your mileage will vary.

‡ Government star ratings are part of the National Highway Traffic Safety Administration's (NHTSA's) New Car Assessment Program (www.safercar.gov). “Top Safety Pick+” based on moderate overlap frontal crash test, small overlap frontal crash test, side-impact crash test, rear-impact crash test, roof strength test. Test performed by the Insurance Institute for Highway Safety. For details, visit www.iihs.org. See vw.com for more information on safety features."