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Contact Options

For questions regarding your current Volkswagen Credit account, feel free to contact us at  1-800-428-4034 (8 a.m. to 10 p.m. Eastern Time, Monday - Friday)

Send payments to:

Volkswagen Credit
P.O. Box 5215
Carol Stream, IL 60197-5215

Send correspondence to:

Volkswagen Credit
P.O. Box 3
Hillsboro, OR 97123-0003
Call 1-800-428-4034
8 a.m. to 10 p.m. Eastern Time, Monday - Friday

For lease-end services

Call 1-800-521-0171
9 a.m. to 8 p.m. Eastern Time, Monday - Friday