How should I handle a complaint about my VW?
First, contact your local dealer - they're the closest, and have lots of resources at their disposal. If you still have questions after that, just call 1-800-822-8987 for our Customer CARE Center. It's open weekdays, 8am to 5pm Local Time (in the continental U.S.). If there's something wrong, we want to know, so we can make it right.
How should I handle a complaint about my dealer?
Simply call 1-800-822-8987 for our Customer CARE Center. It's open weekdays, 8am to 5pm Local Time (in the continental U.S.). We'll be happy to straighten out any difficulties you may be having.
Who can best answer questions about my VW warranty?
First, contact your local dealer - they're the closest, and have lots of resources at their disposal. If you still have questions after that, just give the fine folks manning our Customer CARE Center a call, 1-800-822-8987, weekdays, 8am to 5pm Local Time (in the continental U.S.). They will be happy to answer any questions. Of course, you can check the manual too.