The Most Frequently Asked Questions
VW Website FAQ
We love sharing good news and we generally post new model-year information from late summer to early fall. But we also constantly update the site with all kinds of news, so check back frequently. Can't find something? Contact our Information Center at 1-800-DRIVE-VW weekdays from 8 a.m. to 9 p.m. ET. For PR and other social news, click on More, then select Social & News.
It's a pretty big world, so only vehicles sold in the U.S. can be found on this site.
This site works in a whole new way to help you find a real car in real time. You start by selecting model, color, engine, features, and/or price. Then, the site goes about matching you to the perfect, individual VW that exists near your zip code. In other words, you’re not just creating your perfect car online, you’re actually locating it in real time.
Yes! And yes! You can configure your own VW with “Build Yours,” or you can use “Find a Match” to locate a real VW based on features you want.
Good question. The site works in real time with real inventory. So, if you search after inventory has moved off the lot (a car being sold, for example), your results will be different. But you can contact your local dealer for assistance in locating the VW you are looking for.