Financial Services

Financial Services

Protection Plans

Volkswagen Drive Easy Program

The Volkswagen Drive Easy Program is here to help you care for your new Volkswagen for years to come with a comprehensive suite of protection products, all while having your convenience and security in mind. You may drive confidently, knowing that your vehicle’s beauty and performance are protected, while your out-of-pocket costs for covered repairs are minimized. Talk with your Volkswagen dealer today to select the options that are right for you.

Vehicle Service Protection

Unexpected expenses won’t know what hit them.

Unexpected expenses won’t know what hit them.

A Vehicle Service Protection Plan delivers benefits beyond your factory warranty program, with coverage options for mechanical repairs,1 parts, and labor up to 10 years or 120,000 miles1.

Protection, personalized for you.

Your participating dealer will guide you through our three available Vehicle Service Protection Plans and deductible options to help you determine which level best suits your vehicle and personal needs.

Additional benefits:

  • You’ll receive genuine parts1 and service for your vehicle
  • Nationwide service available at all participating Volkswagen dealers or other authorized service providers
  • 24-hour Roadside Assistance with enhanced roadside benefits, including battery service, flat tire assistance, fuel1 or fluid delivery,1 and lockout assistance up to $100 per occurrence.
  • Towing reimbursement of up to $100 to your nearest Volkswagen dealer or authorized service provider1
  • Rental car reimbursement up to $35 per day for up to 10 days if required1
  • Trip interruption coverage up to $200 per day for a maximum of five (5) days if required for a total benefit of $1,000 per occurrence1
  • Deductible options of $0, $100 disappearing,1 and $250 per visit
  • Transferable for a $50 fee if you sell your vehicle to or your lease is assumed by a private party
  • Cancelable at any time; after 30 days, pro rata refund will be provided and $50 fee will apply1
 

Exclusions:

  • Mechanical breakdowns covered by your vehicles’ manufacturer’s warranty
  • Mechanical breakdowns caused by accident, collision, vandalism, or weather-related conditions
  • Mechanical breakdowns caused by lack of maintenance or pre-existing conditions

Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.

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Term Protection

Don’t get worn down by everyday wear.

Don't get worn down by everyday wear.

Term Protection covers parts and labor for routine procedures for up to four years or 60,000 miles,1 with no deductible the entire time. This way, when covered parts such as brake pads, belts, and windshield wiper blades wear out, we’ll replace them at no additional cost to you.1

Term Protection benefits:

  • Exclusionary Mechanical Breakdown coverage includes all mechanical and electrical parts, unless specifically listed as not covered in the Exclusions section of the Agreement
  • Rental car reimbursement up to $35 per day for up to 10 days if required1
  • Trip interruption coverage up to $200 per day for up to five (5) days if required1
  • Transferable for a $50 fee if you sell your vehicle to or your lease is assumed by a private party
  • Cancelable at any time; after 30 days, pro rata refund will be provided and $50 fee will apply1

Covered Components:1

  • Brake pads
  • Covers one (1) replacement set of front and rear pads

  • Battery
  • Covers one (1) replacement battery

  • Belts and hoses
  • Covers replacement of most major engine belts and hoses

  • Windshield wiper blades
  • Covers one (1) replacement set of wiper blades and/or inserts

  • Wheel alignment
  • Covers one (1) wheel alignment

  • Diagnostics and fluid replacement
  • Included in conjunction with all covered repairs

Additional benefit:

  • No deductible

Exclusions:

  • Mechanical breakdowns covered by your vehicle's manufacturer's warranty
  • Mechanical breakdowns caused by accident, collision, vandalism, or weather-related conditions
  • Mechanical breakdowns caused by lack of maintenance or pre-existing conditions
  • Carbon/ceramic brake pads

Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.

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Certified Pre-Owned Service Protection

Unexpect the unexpected.

Unexpect the unexpected.

The optional CPO Vehicle Service Protection Plan delivers coverage for mechanical repairs1 up to seven years or 100,000 miles.1 In addition, you’ll also receive roadside assistance, towing, rental car reimbursement, and trip interruption coverage if needed. Deductible of $50 applies per visit.

Options, tailored for you

Three CPO plans1 are offered to meet your individual needs. Choose the coverage that best fits your lifestyle and driving needs. Talk to your Volkswagen dealer today to discuss options to keep you moving forward.

 

Additional benefits:

  • You’ll receive genuine parts1 and service for your vehicle
  • Nationwide service available at all participating Volkswagen dealers or other authorized service providers
  • 24-hour Roadside Assistance with enhanced roadside benefits, including battery service, flat tire assistance, fuel1 or fluid delivery1, and lockout assistance up to $100 per occurrence
  • Towing reimbursement of up to $100 to your nearest Volkswagen dealer or authorized service provider1
  • Rental car reimbursement up to $35 per day for up to 10 days if required1
  • Trip interruption coverage up to $200 per day for a maximum of five (5) days if required for a total benefit of $1,000 per occurrence1
  • Transferable for a $50 fee if you sell your vehicle to or your lease is assumed by a private party
  • Cancelable at any time; after 30 days, pro rata refund will be provided and a $50 fee will apply1

Exclusions:

  • Mechanical breakdowns covered by your vehicle’s manufacturer’s warranty
  • Mechanical breakdowns caused by accident, collision, vandalism, or weather related conditions
  • Mechanical breakdowns caused by lack of maintenance or pre-existing conditions

Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.

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Lease-End Protection

End your lease with added ease, not expense.

End your lease with added ease, not expense.

Volkswagen Drive Easy Lease-End Protection1 waives up to $10,000 of excess wear and tear charges for interior stains, tire wear, chips, dents and dings, and more at the end of your lease. This way, you can thoroughly enjoy your leased Volkswagen.

Lease-End Protection benefits:

  • Waives covered excess wear and tear charges up to $10,000
  • Waives excess mileage charges up to 500 excess miles
  • Covers charges for missing parts up to $150 in total
  • Transferable for a $50 fee if another private party assumes your lease agreement
  • Cancelable at any time; after 30 days, pro rata refund will be provided and $50 fee will apply1

Additional benefit:

  • No deductible

Coverage of excess wear and use charges for items such as:

  • Paint wear and exterior surface dents, scratches, chips, pits, cracks, and discoloration
  • Interior upholstery surface rips, tears, stains, burns, and spotting
  • Front and rear windshield and side glass chips
  • Carpet rips, tears, stains, and spotting
  • Side and rearview mirrors (glass, surface, and mechanical/electrical)
  • Front and rear door, hatch, and tailgate rubber seals
  • Head lamps, tail lamps, and light bulbs
  • Bumpers, bumper covers, step bumpers, and surrounding bumper trim
  • Convertible tops, including trim and moldings
  • Audio equipment, speakers, and systems
  • Badges and body insignia
  • Tire wear

Lease-End Protection is not available in New York.

Exclusions:

  • Any itemized excess wear and tear charge that exceeds $1,000
  • Repairs performed prior to lease agreement termination
  • Charges for alterations or modifications to the vehicle
  • If vehicle is used for competitive driving, racing, or a prohibited commercial purpose
  • Any charges caused by customer’s wrongful or intentional acts

Contact your participating Dealer to request additional information about the Volkswagen Drive Easy Program.

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Guaranteed Asset Protection (GAP)

Your best bet for a worst-case scenario.

Your best bet for a worst-case scenario.

A financial gap occurs when the amount your insurer pays falls short of your finance agreement balance. If your Volkswagen is ever declared a total loss due to an accident, theft, or natural disaster, your gap and your primary insurance deductible can easily add to up to thousands of dollars.

 

Volkswagen Drive Easy Guaranteed Asset Protection (GAP) waives the difference between your primary insurance settlement and the outstanding balance on your vehicle’s financing in the event the vehicle is deemed a total loss, subject to the terms and conditions of the program.

GAP benefits:

Volkswagen’s GAP protects you with these value-added benefits:1

  • Waives up to $50,000 for covered loss1
  • Includes coverage for your insurance deductible up to $1,0001
  • Transferable for a $50 fee if another private party assumes your finance agreement
  • Cancelable at any time; after 30 days, pro rata refund will be provided and $50 fee will apply1

GAP Plus coverage offers a $1,000 credit available at the selling dealer to be applied exclusively toward the purchase of a replacement vehicle.1

How GAP protects your investment:

Here’s an example of how a GAP product would cover a vehicle declared a total loss due to an accident:

 

   
This example is for illustrative purposes only. Actual GAP waiver benefit calculations will vary based on specific circumstances.

 

GAP and GAP Plus are not available for purchase on a leased vehicle.

Exclusions:

All states except NY:

  • Any amounts or terms exceeding the program maximums
  • The following deductions made by the primary insurer: prior damage, missing items, excess towing, custom equipment, and storage
  • Total losses resulting from dishonest fraudulent or illegal acts (such as DUI)
  • Vehicles used for competitive racing or a prohibited commercial purpose

Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.

NY Gap

  • To any loss arising from fraud, material misrepresentation of fact, or falsification of documents by the customer or by the assignee/lender
  • To any losses that occur outside of the United States, its territories, or Canada
  • If the covered vehicle is used for commercial purposes
  • Deductible coverage not available in New York
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Tire & Wheel Protection with Optional Cosmetic Coverage

Keep on rolling.

Keep on rolling.

If your tires or wheels are ever damaged due to road hazards such as metal, nails, glass, debris, or potholes. Tire & Wheel Protection will cover the repair or replacement of your damaged tires and/or the replacement of your damaged wheels for up to seven years. Optional Cosmetic Coverage offers you the additional coverage of cosmetic repair, so your new vehicle can continue looking good for years to come.

 

Tire & Wheel Protection with Optional Cosmetic Coverage is available only at the time of vehicle purchase as part of a Multi-Coverage Protection Option or as a stand-alone product.

Tire & Wheel Protection benefits (National):

  • Covers replacement of a tire if structurally damaged due to a covered road hazard
  • Replacement of a wheel is covered if road hazard damage prevents the wheel from sealing to the tire or maintaining the tire manufacturer’s air pressure specifications
  • For some states, a $50 deductible will be applied per claim regardless of how many tires and/or wheels are being replaced at that time
  • Covers approved costs associated with the repair or replacement of tires and/or the replacement of wheels, including labor charges, mounting, balancing, valve stems, and taxes
  • Replacement OEM or aftermarket tires and wheels during your agreement term, if they meet the manufacturer’s size specifications
  • Reimbursement of towing expenses up to $100 per occurrence in the event of covered road hazard damage
  • Transferable for a $50 fee if you sell your vehicle to a private party
  • Cancelable at any time; after 30 days, pro rata refund will be provided and $50 fee will apply1

Optional Cosmetic Coverage adds:

  • Cosmetic wheel repair for damage such as nicks and scrapes
  • Includes a total of (8) individual wheel repairs during the Agreement term
  • No deductible for cosmetic repairs
  • Limited to sanding, painting, or refinishing the wheel without the need to apply additional material or bend/straighten the wheel

Additional benefits:

  • No mileage limitations

Exclusions:

  • Damage to tires with less than 3/32" tread depth at the lowest point on the tire at the time of damage
  • Cosmetic damage to tires
  • Cosmetic damage to chrome wheels and/or chrome-clad wheels even if Optional Cosmetic Coverage is purchased
  • Damage caused by vandalism
  • Repairs or replacements made without prior authorization
  • Damage caused by road conditions (such as uneven lanes or metal plates) found in construction zones or construction sites
  • Failures from normal wear and tear, improper wear, or dry rot.

Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.

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Multi-Coverage Protection

Extend your coverage. Expand your peace of mind.

Extend your coverage. Expand your peace of mind.

Multi-Coverage Protection features a suite of optional protection products curated to preserve your vehicle’s appearance and performance, while helping to minimize your worry and out-of-pocket costs. Multi-Coverage Protection may include the following coverages:

1. Tire & Wheel Protection with Optional Cosmetic Coverage

If your tires or wheels are ever damaged due to road hazards such as metal, nails, glass, debris, or potholes, Tire & Wheel Protection will cover the repair or replacement of your damaged tires and/or the replacement of your damaged wheels for up to seven years. Optional Cosmetic Coverage offers you the additional coverage of cosmetic repair, so your new vehicle can continue looking good for years to come.

 

Tire & Wheel Protection with Optional Cosmetic Coverage is available only at the time of vehicle purchase as part of a Multi-Coverage Protection Option or as a stand-alone product.

2. Dent Protection

Dent Protection will cover the costs associated with repairing door dings and minor dents utilizing the paintless dent repair process. This process removes door dings and minor dents without harming your vehicle's facotry finish or requiring new coats of paint.

 

Dent Protection and Windshield Protection are available only at the time of vehicle purchase as part of a Multi-Coverage Protection Option. Windshield Protection is not available in Florida.

3. Windshield Protection

If minor chips and cracks left by rocks and road debris are left unfixed on your front windshield, this minor damage can grow to undermine the structural integrity of your entire windshield. If you need to repair such minor chips and cracks, the advantage of having Volkswagen Drive Easy Windshield Protection is clear to see. Dent Protection and Windshield Protection are available only at the time of vehicle purchase as part of a Multi-Coverage Protection Option. Windshield Protection is not available in Florida.

4. Key protection

Lost or damaged vehicle keys and remotes can cost hundreds of dollars to replace. Whether your keys are lost, damaged, stolen, or locked inside your car, Key Protection will provide the assistance, key repair, or key replacement that you need.

 

Key Protection is available only at the time of vehicle purchase as part of a Multi-Coverage Protection Option or as a stand-alone product. Key Protection may not be available in all states. Please see your dealer for more information.

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Theft Protection

Just like your Volkswagen, this one’s a keeper.

Just like your Volkswagen, this one’s a keeper.

Volkswagen Theft Protection provides you a theft-deterrent and identification product that helps minimize your losses in the event your vehicle is stolen.

Theft Protection benefits:

  • Theft Protection Product: Distinctive theft-warning window decals used to deter theft and vehicle marked with traceable identification codes used to help identify the owner of a recovered vehicle
  • Up to $5,000 benefit if the theft-protection product fails to prevent the theft of the vehicle, and the vehicle is declared a total loss because either the vehicle is not recovered or it is recovered but damaged beyond reasonable repair (coverage and availability may vary by state)
  • Coverage for six (6) years
  • Transferable for a $50 fee if you sell your vehicle to or your lease is assumed by a private party

The theft-protection product is permanently installed on the covered vehicle and is therefore noncancelable unless otherwise required by applicable law.1

Exclusions:

All states except NY

  • Vehicles stolen outside the United States, its territories, or Canada
  • Vehicles stolen when unlocked or with the keys inside
  • Vehicles stolen by family members or other people with access to the vehicle keys

NY

  • Vehicles stolen outside the United States, its territories, or Canada
  • Theft occurring prior to the certificate purchase date
  • Theft resulting directly or indirectly from any dishonest, fraudulent, or criminal act

Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.

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Key Protection

Lost your keys? Not a problem.

Lost your keys? Not a problem.

Lost or damaged vehicle key and remotes can cost hundreds of dollars to replace. That’s why it’s a good option to get Volkswagen Drive Easy Key Protection. Whether your keys are lost, damaged, stolen, or locked inside your car, Volkswagen Drive Easy Key Protection has you covered.

 

Key Protection is available only at the time of vehicle purchase as part of a Multi-Coverage Protection Option or as a stand-alone product.

Key Protection benefits:

  • Reimbursement for one (1) replacement key/remote if the covered vehicle key/remote is lost, damaged, or stolen, up to $800 per occurrence
  • Lock-out assistance to unlock the covered vehicle if your vehicle keys are lost, damaged, or stolen, up to $100 per occurrence
  • Transferable for a $50 fee if you sell your vehicle to a private party
  • Cancelable at any time; after 30 days, pro rata refund will be provided and $50 fee will apply1

Service beyond your car:

  • If the covered vehicle key/remote is lost, damaged, or stolen, towing assistance will be provided to the nearest registered service facility, up to $100 per occurrence
  • Taxi/rental vehicle/public transportation reimbursement, up to $75 per occurrence
  • Home Lock-Out Assistance benefit includes:1
    • Locksmith services up to $100 per occurrence
    • Coverage for up to three (3) replacement house keys during the membership term, up to $75 per replacement key
  • Replacement benefit for additional non-programmable keys that are lost or damaged in addition to the covered vehicle key/remote on the key ring, such as RV/trailer keys and office keys, up to $250 per occurrence
  • Emergency message relay for up to three (3) emergency contacts

Additional benefits:

  • No mileage limitations

Key Protection may not be available in all states. Please see your dealer for more information.

Exclusions:

  • Replacement keys, if you did not receive two (2) master keys at the time of purchase/lease of the vehicle
  • Replacement keys, if the damaged keys are covered by the manufacturer’s repairer’s or suppliers warranty or recall
  • Any replacement keys made without prior authorization

Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.

Learn More