Customer CARE
Let's make it easy - for help with customer
service, you can either email or call -
whatever works for you.
Click Here to shoot us an email
Call 1-800-822-8987
VW Information Center
What do you need? More info on one of
our cars? Wanna hit us with an opinion
about our site? You're in a right place.
Click Here to shoot us an email
Call 1-800 DRIVE VW
Roadside Assistance
If you ever need us, we got your back. Emergency Roadside Assistance is available to all our U.S. customers - 24/7. Just call, we'll be there.

Trip interruption expense receipts should be mailed to:
Volkswagen 24-Hour Roadside Assistance
Cross Country Automotive Services, Inc.
One Cabot Road
Medford, MA 02155

Call 1-800-411-6688
24 hours a day, 7 days a week
Volkswagen Credit
We've got competitive rates, and can usually take care of most everything you need to get into one of our fine automobiles. All in one place. (Aside from making the payments, that is.) Got questions about your current account, give us a call. Simple.

For questions regarding your current Volkswagen Credit account, feel free to contact us at (800) 428-4034 (8:00 a.m. to 11 p.m. Eastern Time, Monday-Friday).

Send payments to:
Volkswagen Credit
P.O. Box 17497
Baltimore, MD 21297-1497

Send correspondence to:
Volkswagen Credit
P.O. Box 3
Hillsboro, OR 97123-003

Call 1-800-428-4034
8:00 am - 11:00 pm Eastern Time, Monday - Friday

Call us for lease-end services (within 90 days of maturity)
Call 1-800-521-0171
9:00 am - 8:00 pm Eastern Time, Monday - Friday

Please ask your dealer about:

• Volkswagen RealDriver products (available at participating Volkswagen dealerships only)
• Extended service contracts
• Car Care (pre-paid maintenance)
• GAP coverage

Click here to find a Volkswagen dealer near you.

Volkswagen Credit
P.O. Box 3, Hillsboro, OR 97123-0003 | (800) 428-4034
Contact A Dealer
Ask a question to your local dealer, and they'll get an answer to you as soon as possible.
Click here to contact a dealer